They were extremely helpful when I needed homeowners insurance right away. Lauren Washington has…read morebeen very knowledgeable and incredibly responsive.

Great insurance company! We are extremely happy with our service and the professionalism of this…read moreinsurance group. Thank you, Conaghan.

Very helpful and informative Provided worthwhile information on insurance coverage and benfits.read more

Cecil Burt has been our insurance agent for the last 35 years covering our auto and home. He has…read moreworked with us to make sure our coverage is appropriate and his staff is very professional. Over the years we have had several significant claims that were handled very well. I highly recommend Cecil and his team for your insurance needs. William Cline

Highly recommend Watchmen for your insurance! I didn't really understand what I needed for my car…read moreinsurance or what to look for, and they did a great job explaining the different options and found me a better price than I had before with better coverage. Super friendly & helpful insurance agency :)

Billy Gooch was my agent. After multiple attempts to change my policy I had to have my brother in…read morelaw call him and demand he return my calls. After several years of horrible negligence I canceled my policy when it was time for renewal. Even though I signed the cancellation documents, I was still charged for 4 months on a canceled policy. I had ti change mt banking account in order to stop the charges. I have no idea why this company has a 5 star rating. If I could upload my email correspondence on this site I would. I had homeowners, multiple car insurance and renters insurance. My address was incorrect, I dropped my ex husband while we were going through a divorce and he was able to call and get added again. I paid for his insurance for months while he was living with another woman and Billy refused to return my calls to remove him. After charging me for insurance after I canceled my policy I've asked for a refund for the 4 months they refused to stop withdrawing money. I was told I needed to contacts state auto myself to get refunded??!!!!! Worst experience I have ever had with any service anywhere! I had roadside assistance, the two times I called for service I was out of range for service. A bunch of misogynistic men running this company. I've also written a letter to Dave Ramsey and forwarded all my email correspondences as he was the reason I went with them to begin with. BEWARE!

Chad Richards is not there for his customers when they truly need him with a claim. I have been a…read morecustomer of Chad Richards for over a decade. When I needed him the most, he was not there for me. November 7, 2024, my husband and I were in a serious auto accident where we were rear-ended by another State Farm customer. While the other driver was immediately found to be at fault, I have been having to fight with State Farm every step of the way. For the first two months, Chad was not able to spare even 5 minutes to speak with me. Then, when he did start talking with me, he gave me wrong information. So, after 3 months of going nowhere with the claim, Chad's office tells me that I should have filed under my own insurance as they would have more insight as to what was going on with claims, could help more, and I could use the "Appraisal" clause. Three MONTHS after telling me not to file under my own insurance. I open a claim under my insurance, and was able to settle on the total loss of my car for more money than was originally offered, but much less than my car was worth at the time of the accident. Once we settled on the total loss of our car, we went out and purchased another car. Upon picking the car up, I called Chad's office to get the new car insured. They took the information and assured me the new car was covered. Two weeks later, I am looking at my account and notice that my old car is still listed and my new one is not listed. I call and speak with Chad's office and they FORGOT to put the insurance through on the new car. I had been driving around with only the "grace period" coverage on my car. We ended up switching to a new state farm agent and went into their office to set up insurance on the new car and was told it was completed. Several weeks later we found out that the same thing happened and the new car was not put on our policy and we were driving uninsured. This has been a full-time job dealing with State Farm and all the hoops they have made and are continuing to make me jump through. If it was not for my persistence and daily calls, I do not think we would have had any settlement on the car. State Farm will do everything they can to not pay a claim and when do offer a settlement, it will be far less than what is fair. We are now going to have to deal with the medical claims and I expect more problems. Getting an attorney and having them take 1/3 of the offer off the top was not a viable option. The only thing State Farm is good at is collecting their money every month, but what good is insurance if they don't pay out on a claim when something happens?

Everyone I have spoken to have been pleasant and enjoyable to handle my concerns or questions. I am…read morebeyond excited to have State Farm as my insurance.

We at AGW have been thrilled to work with the great people at Triangle Insurance & Associates. Nate…read moreis one the most responsive and timely people I have ever worked with throughout the years. If there is anything we ever need or questions answered, we know the Nate & the staff will be there to support us. I would highly recommend Triangle Insurance & Associates to anyone looking to partner with an outstanding firm who will support your family & your business like it was their own.

It is great working with Jason and his team. Always responsive and takes care of my business needs…read more HIGHLY recommend.

I was in contact with this company for a month before I needed my policies setup. The day I needed…read morethe policies to take affect (which they knew the date) I didn't hear a word from them. Called office several times and could not get anyone on the phone to take payment and set policies up. By the time they called me back I went with another company. After posting my initial review I was emailed twice This is the last email: Jason Smith 10:44 AM (12 hours ago) Pamela we called you multiple times. I saw all the emails from Karla to you as well. But guess what, we are human and arent perfect. Only Jesus was. We are going to make honest unintentional mistakes. Everyone does. Are you saying you never have? So why do you feel you need to punish someone or an agency for being human? Have you no mercy for people making mistakes? Does it really make you that bitter and angry to have to hurt them for not doing anything intentionally wrong? We dont make money unless we write policies, so obviously we do whatever we can to write as many as we can. It does us no good to quote someone and not write a policy. That being said, if we dropped the ball then thats on us and we lose a customer,it's ok, we can't write everyone and we will drop the ball from time to time. Losing them is on us. Thats no reason to punish someone or leave a bad review to hurt their business. What if it were your business and you had an employee make an honest mistake and the client bashed your business on the internet? How would you feel. If it makes you feel better at night to do that then leave the review as it is. I forgive you regardless of what you decide to do. Im glad you found a better rate also. Things work out, no reason to be bitter and hurt people more over things that aren't done intentionally. I hope you find some forgiveness in your heart one day as well. Have a good weekend. "

Tommy and his staff are wonderful. They are quick to respond and get back to you in addressing your…read moreneeds.

Absolutely the best and caring agent you will find. Tommy has such a warm and genuine personality…read moreand does his best to save you money. I've seen him give quotes with no hard feelings and even congratulate them. He's simply the best and I highly recommend his office and team!

Excellent, consistent, and prompt service. Working with Wanda at SJ Adams has made finding…read moreinsurance policies and renewing those policies quick and easy to where I hardly have to think about it or wonder if I'm getting a competitive rate (and isn't that all you want out of a broker?). 10/10

Worked with Shaun and his group for a few years. The process has always been easy, fast, and…read moretransparent. They make sure to always look for the best prices for my needs and are very easy to get in touch with whenever I have a question. I have no regrets going through SJ Adams for many of my insurance needs and plan to continue to indefinitely. HIGHLY recommend.