All of the staff are very friendly here. I feel terrible that I didn't get the nurses name but she…read morewas so sweet. She even had scrubs with cats on them! Dr. Reed is so incredibly nice. She is warm and friendly and takes the time to explain your options. She listens to your concerns and addresses them. After being blown off by another doctor, she's a breath of fresh air. She also practices women's health so she's a one stop shop. So glad I found her!

I lost her when I moved to another clinic several years ago. I would definitely give her 5 stars…read more She is very personable and caring about her patients.

My family and I have been seeing Susan for years. She is such a kind hearted, caring individual who…read moredeeply cares about all her patients. She welcomly greets me with "hows life, your mom, your sister, your dad?" everytime I visit. I even get a glimpse into her life with her husband and daughter. I would never think about seeing any other doctor (or doctor within the facility she works at), even if it means traveling a bit. Love you Susan Kennedy!

good service, i love the doctors they are easy to talk and approachable.read more

The doctor I had here was amazing. She really listened and took the time to explain any diagnosis…read more It's sad that she's leaving. Kirksville NEEDS more doctors that will do the same thing instead of being so cold and throwing medical jargon at you. I'd definitely recommend this place.

My doctor is good, but it's hard to make an appointment because they take a message then call you…read moreback. I tried another doctor - same problem! Why do they advertise on TV if they can't respond more quickly?

Dr. Lenz and his staff are awesome! They are all competent and caring. And I really like that he…read moredoesn't take appointments. You can walk in between 7:30 - 11:30 am and 1:30 - 3:30 pm. I spend less time in the waiting room than I do at other practices where they book appointments & know in advance what to prepare for the next day.

I took my son in to be seen for ear infection. The staff declined seeing my so. because I did not…read morehave his insurance card on hand (divorced family dad had card). My daughter had been seen the week before and I requested they grab the insurance information from her account. They told me they could not do that because she was not present. She was actually waiting in my car so I asked her to come in and give permission to release insurance info so my son could be seen. They declined. I got frustrated at the situation. told them my son was in pain and to please just submit to the same insurance. they told me they would not do that. I asked to speak w a manager who told me the same. I left the clinic and went to another where my son was diagnosed w severe swimmers ear. The staff took the liberty of calling my ex husband who is also a doctor to laugh about the encounter, they denied my son medical attention for personal vindication. no professionalism or holding my sons medical need in any regard.

I really liked this office including the front desk and nurses. The Dr we had an appointment was…read morevery nice and warm, we ended up switching to her as our family practitioner. Dr Kenna Kemp.

They are going way down hill. If u go their you will die before being seen. Front end people need…read morelessons in manners and kindness

My 16 year old friend broke his arm and was crying and yelling. They took him back and then said…read morethey needed the room back so put him in the waiting room while his arm dangled. Then took over an hour to get X-rays and look at them. They also didn't give any pain relief until an hour after the X-ray came back showing he broke his femur. Staff was rude when I left to call his brother and told me there were too many people and I couldn't go back in and be with him. Go to blank. They give you meds and actual comfort in emergency situations. Would never recommend