I had a wonderful experience with Dr. Ramy Seyam at Wayne EyeCare. From the moment I walked in, the entire office was welcoming, professional, and incredibly efficient. Dr. Seyam is not only highly knowledgeable but also genuinely caring. He took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable and informed throughout the entire visit. It's rare to find a doctor who combines clinical expertise with such patience and attentiveness. The exam was thorough, and I never felt rushed. Dr. Seyam's attention to detail and commitment to patient care really stand out. The staff was also fantastic--friendly, organized, and very helpful with scheduling and insurance. If you're looking for an eye doctor who is skilled, compassionate, and truly invested in your eye health, I highly recommend Dr. Seyam and Wayne EyeCare. An all-around excellent experience! read more

Dr. Seyam is through and comprehensive with the eye exams , however his front desk office staff does not check insurance throughly and does not even want to make a copy of the front and back of insurance. They are very quick to tell patients that they are not in network. Dr Seyam does not realize this but this will cause him to lose clients. I have tried my best to work with the front desk staff and all I get is pushback and negativity. Dr Seyam , your front desk represents you so I suggest you guide them appropriately so you can get the business you deserve. read more

Dear Wayne Eye Care Management, I am very disappointed with the level of customer service I received at your office. I want to bring several concerns to your attention regarding my recent experience. 1. Unprofessional Front Desk Service The front desk staff, particularly Sara and a new employee, were not helpful. The new staff member, despite not being authorized to assist, engaged in unnecessary arguments over the phone. 2. Lack of Communication on Pricing and Brands The doctor who owns this practice seems to be a nice man, but the doctor covering Saturdays needs to clearly communicate brand options and pricing before prescribing expensive products. Attempting to prescribe $1,000 contacts without prior discussion is unacceptable, especially when my daughter didn't even find them comfortable. 3. Misleading Rebate and Pricing Practices Instead of addressing my concerns, Sara handed me a $200 mail-in rebate form and told me I could "get my money back" if I filled it out correctly. This is not how a business should operate. Additionally, when I asked for my daughter's prescription, she oddly suggested I inform her if I found a better price elsewhere. The entire experience felt very shady, as no one provided a clear pricing breakdown. 4. Mishandling of Insurance Benefits I attempted to use my VSP insurance, which works through Eyeconic.com. However, Sara applied my daughter's benefits to the expensive contacts I had already declined. When I refused the overpriced contacts, she told me I would need to return multiple times until we found the right pair--something I've never experienced in over 20 years of wearing contacts. 5. Failure to Provide Alternatives or Inventory Despite coming in for a contact lens trial and training (which cost $195 and wasn't covered by insurance), my daughter left with nothing because they didn't have her prescription in stock. They also made no effort to suggest alternative brands. 6. Excessive and Unexpected Costs I was shocked when I was told to pay $853, with only $130 covered by insurance. This level of pricing without prior discussion is completely unacceptable. 7. Past Issues with Orders Two years ago, Sara forgot to order my son's contacts. A month passed before I realized, and she eventually shipped them through 1-800 Contacts--as if I couldn't have done that myself. The main doctor is rarely around, leaving the staff to operate without proper oversight. They do not seem to care about customer satisfaction or transparency. I strongly advise others to avoid this office due to their lack of professionalism, poor service, and questionable pricing practices. Sincerely, Tasheema Roberson read more

Once again, I am grateful to Dr Seyam and Sarah for outstanding professionalism. I was away and used another provider. It was not the same. Glad to be back in competant hands again. read more

Staff is helpful and amicable. Glasses were fitted perfectly . I would highly recommend .

I love the personal service at Wayne Eyecare and Sarah is always on top of things! My prescription sunglasses even came in sooner than expected and they fit perfectly!! read more

Dr. Seyam was fantastic. He was very patient and very very thorough in evaluating the best prescription for my glasses and contact lenses. My previous doctors, I don't believe did as accurate and detailed an evaluation. This is the first time in years I'm extremely happy with the clarity of my prescriptions, and it is all due to Dr. Seyam read more

i had an amazing experience with Eliana picking out glasses. she was so knowledgable about each brand and didn't try to just sell me an expensive pair, she took her time picking different ones out to fit my face. very happy with the results! read more

I received great care at Wayne Eye Care! I discovered the office through a mailed housewarming coupon for a free comprehensive eye exam, and the entire process from start to finish was seamless (scheduling an appointment, no wait time, thorough exam, reasonably priced lenses). Sarah, the optician, was super friendly and bubbly. The office was clean, spacious, and bright. They were also playing an awesome playlist of violin covers the day I was there. Dr. Seyam, the optometrist, was very thorough and knowledgeable during my exam. He answered all my questions and had great rapport with me. The office even provided me with a discount on updated lenses since I don't have vision insurance. If you're looking for a great optometry office in the area, look no further! Wayne Eye Care is the way to go. read more

This office is extremely professional and pleasant to deal with. Dr. Remy is very patient and provides a great eye exam. Love Sara for her help and great demeanor. Great office! Mari Gondres read more

Wayne Eye Care is amazing! Setting up my appointment was quick and easy. I barely had to wait before going in to see the doctor. The office was clean and bright, and the woman at the front desk was very professional and friendly. The office seems to have the latest technology, but Dr. Seyam still provides a personal touch. He is very thorough and professional. Dr. Seyam took the time to patiently listened to all of my concerns before providing me with clear explanations and conducting the eye tests. I won't go anywhere else! read more

I visited Dr. Seyam Eye clinic today for routine eye examination. I was not surprised by Dr. Seyam profession and kindness while examining my eyes. His clinic is exceptionally equipped by up to date equipments and he is very keen to discuss with you your case in details. Thank you Dr. Seyam. read more

I am 63 and I've never gotten vision prescriptions that were more accurate than Dr. Seyam's ... dead-on clear as a bell, for both near and far. I've been coming here for about four years now and would never consider going anywhere else. His equipment and software is state of the art and we walk thru a myriad of test results reviewing simple to understand graphics & relative comparisons to previous results. Simply Outstanding. read more

My eye exam was a breeze. I felt like I was taken care of like I was family. Everything about the process from booking an appointment to reviewing my results was so simple. Very happy I found this doctor and office. Will be a patient for a long time and will recommend many people here! read more

This was my first time going there for an exam and Dr. Seyam could not have been more helpful. I simply needed a depth perception exam and he did exactly as I needed without objections. All in all, he went above and beyond what I expected. I would definitely recommend Wayne Eye care. read more

I've been wearing medical glasses for the last 22 years and have had many eye exams and checkups but never as thorough an exam as the one I received today by Dr. Seyam. He really cared about making sure I had the right prescription so it wasn't too weak or too strong. He took the time to answer my questions which is definitely rare. Huge bonuses: plenty of parking, easy to get to, the store is brand new and modern with a great selection of glasses. read more

Love love love this office! Dr. Seyam is a true professional. Such a kind and gentle doctor. Very attentive and so easy to talk to. Great with kids as well. The store is beautiful with really nice finishes. A lot of excellent selections to choose from. Very friendly staff. So grateful I found this place. Will be coming here for years! Thank you Dr. Seyam and Wayne EyeCare!!! read more

What a wonderful experience! I needed a new prescription for contacts and glasses and Dr. Seyam conducted a full eye exam and even noticed a mild condition that my previous eye doctor had never noticed before. The experience, from booking my appointment to leaving the practice after my appointment was over, was convenient and very pleasant. Everyone I met was extremely knowledgable, helpful and friendly to deal with. I'm looking forward to going back, trying on and purchasing my new frames/lenses in the coming weeks! read more

Be aware of booking an appointment with this doctor. I had scheduled a first time appointment with this doctor through zocdoc. I received an email 45 minutes before my appointment that they cancelled my appointment because they did not have all of my insurance information. When I called she said that they left messages and tried to call me to gather this information. I said what difference does this make when I would have paid for the appointment from my own pocket. Very poor business practice! read more

Unfortunately do to the obnoxious attitude of the receptionist upon trying to get my family of 4 in to this practice I'm unable to comment on the Doc. read more

Wayne Eye Care provided a very thorough eye exam and provided very useful advice to maintain good eye health. The office staff was friendly and very helpful read more

Today was our first visit to Wayne EyeCare. Yes, it is a small office compare to those eye care chains. However, the detail and care for myself and my family was great. Dr. Seyam did not rush us to get more customers. I never liked to be rushed by a Dr. in his /her office. Dr. Sayem spent the time to listen us and answered all the questions we had. Also, we did not wait any extra time like other office. Once we were in, we saw the doctor. I would highly recommend to my friends and all others. read more

I was having some problems with my eyes (discomfort, redness) when I first went to Dr. Seyam. It turned out that I was given the wrong prescription for my contact lens base curve by a previous eye doctor! I will always be grateful to Dr. Seyam for realizing this and correcting my prescription. Also, I recently went to Dr. Seyam when I was experiencing flashes of light in my left eye. He discovered that I had a torn retina and quickly and calmly gave me the news and proceeded to get in touch with the retina specialist so I could get in for emergency surgery. I would absolutely recommend him to anyone looking for an excellent eye doctor. read more

Dr. Seyam was wonderful and very professional! I went in for an eye exam and contact lenses exam. He was very thorough and took the time to answer all my questions.There was a great selection glasses. Overall I had a great experience! The store was really nice, clean and easy to get to! I will definitely be going here for any eyecare needs!! read more

Very nice office....very professional....very accommodating. Took great care to properly diagnose a very serious eye condition and save my husband's eyesight. So nice to have a great eye doctor right in the neighborhood. read more

Dr. Seyam is extremely knowledgeable, professional and kind. He made us feel very comfortable and took the time to address all my questions. He was able to identify an issue with my son's vision. I have gone to many doctors but no one is as patient and caring as Dr. Seyam. I strongly recommend him. Best doctor in town. read more

I had a great experience at Wayne EyeCare. Dr. Seyam provided excellent service. He was very nice and provided detailed answers to all of my questions. The administration staff was very polite and helpful making sure I found everything I need. The store is beautiful and has a wide variety of glasses to choose from. read more