I have reviewed this practice before and I still have a rave review for them. The waiting room is…read morealways packed and yet they move through the appointments efficiently and pretty much on time. They have a large staff and are VERY well organized. Each person takes time to speak with you and listen. Dr. Wisotsky is very good. He explains things clearly. Answers all your questions and takes all the time you need. He is very skilled. Highly recommend him.

his office is reliable, honest, friendly and very professional. When I entered the office, all I…read moresaw were staff smiles. Meeting intern Dr. Saker was such a pleasure . She was professional yet friendly and personable. She explained everything that she did with detail. When she turned me over to Dr. Veliky, the examination was,again, professional and amicable. He's also very funny. I went because a previous doctor from another office told me I needed a certain procedure. Dr. Veliky explained that although the diagnosis was correct, it really was nothing that needed immediate surgery. His honesty was welcomed and refreshing. I will return to this office if needed.

Dr. Perelman knows what she is doing!! She is very knowledgeable and people oriented. She makes you…read morefeel very comfortable and relaxed. I did not feel rushed and you can talk to her about anything! She was able to answer any questions I had about my eyes and what I can expect with age. I went to her when she was in sears and liked her style so much I went a 2nd time. Once sears closed when it came time for my annual exam I search for eye doctors and could not believe I found her. I made an appointment and it was like before. She is extremely good at what she does. I highly recommend her!!

I don't trust anyone else, she knows her stuff. Dare i say more, she is the perfect eye doctor.read more

Dr. Lee was fantastic! Today was my first visit since I wasn't happy with my former doctor. She was…read morevery friendly, thorough and knowledgable. She also made my kids feel at home. This is a very nice, clean, modern and friendly office.

Needed my annual eye exam and used ZocDoc to book an appointment with Bergen Optometry…read more The office is located on a busy Street in Hackensack where there is only metered street parking but I was able to find a spot right away. I arrived early to my appointment and they checked me in and had me wait in the spacious waiting room area where they have a cute coffee station. I was seen at my scheduled time and the Optometry Assistant who took the initial screenings and photos of my eyes was very friendly and thorough. Dr. Tong was who administered my detailed eye examination and let me just say she is sooooo thorough! She asked all the questions I expected and many others I didn't expect but mattered. She explained everything she was doing and explained in detail what all of her readings and photographs showed. I highly recommend Bergen Optometry and will be visiting again to fill my glasses RX.

What can I say....I've gotten lenses here before and not a problem. I came here and asked for…read morepolarized lenses. They charged me $175. When I got them, they looked weird. When I got to my car..they were not polarized. I went back and told them. I had to wait for the rep that helped me. I told her the issue and she said the new ones will be in a week. I stopped in to get the new ones and they still were not right. She gave me a refund and also she wanted to make it right. So I went back in to see if they were in and were not. 2 more weeks went by and nothing. They finally said it's in. I went in only to find out they were sooo horrendous I was shocked. To top this off...a person that has been there for years could not see what I was talking about. I mean come on...at this point I wanted my glasses and leave and goto my original place. (OPTICAL ILLUSION) oh and on top of that they charged me $120!! In The picture below, top(optical illusion) bottom(eye to eye) look at the difference and it took 3 days!!!!! From ordering to installing!! Never again

Buyer Beware! Refuses to provide me with a ITEMIZED receipt that states I have a one year warranty…read moreand that I purchased Crizal Sapphire for my lenses. Claims it's on file but won't provide me a detailed receipt. Why not? This has always been my experience at competing optical stores. ASK FOR ITEMIZED RECEIPT AT TIME OF PURCHASE. Once you pay it's too late. Service - picked up glasses and they were handed to me with a card - I guess to read, but she moved onto to next customer (my husband) without asking me to read card, adjust frames, nothing. I guess once you pay for your glasses...customer service ends. Too many better places to go at this mall/location. Buyer Beware. Filing a complaint with the Better Business Bureau as well.

Had an examination for contact lenses on Feb.3rd and 5 weeks later I'm still waiting for my…read morecontacts. Call twice this week and they won't call back. On top of that they sold me a pair of fake safety glasses

This is the worst Cohens Fashion Optical in the area. I go to this eyewear establishment because it…read moreis in my insurance network. Please save yourself the headache , time and aggravation and elsewhere. The eye doctor was so interested in my employers business that he did the exam in record time , not giving it much thought. I asked "Thats all?" Oh yes, your script is all set. I explained to him about my recent eye surgeries and he nodded as he walked me out to the counter. I had picked my frame before , as I had arrived early . They measured my PT and "eye balled" where my progressive line would be. This was 2nd week in December. My glasses were not ready to be picked up until March . Needless to say , I have worn progressive glasses prior. But these were so strong I could not even read what they gave me to read . I told her they are to strong. The lady at the counter said "it just takes time to get used to". I called a few times to speak to someone but either the phone ran and no answering service or they told me to come back and wait a few hours for the doctor . I left. Last week I went to my retinal specialist whom agrees that the prescription was way too strong. I have tried for days to call them , but no one answers. I'm going back to my original Cohens in Nanuet, it's worth the 45 minutes drive.

Dr. Martin is great, I was very happy with my eye exam, the office is very clean and all his…read moretechnicians and front help are also very nice and eager to help you. My complaints are, it takes a week or so for someone to call you back if you leave a message if they call you back at all, and the lenses I purchased are not very good grade. They must have sold me a lesser-quality lens. I certainly didn't ask for them. The multi-coatings just peel away after normal use. They replaced the first pair but now my second pair of lenses are also peeling. Two pairs in only 6 months. I do recommend them but ask for quality lenses.

Very cordial and thorough eye doctor. Spends time with his patients, not how some doctors just have…read moretechnicians do most of the exam and come in to say hi for 3 minutes at the end. Doctor knows Spanish and is fluent in Polish! Very beautiful new office, would highly recommend!

I'm surprised by all of the low ratings for this America's Best location in Paramus. I bought a…read morepair of reading glasses from here recently. I placed my order with Lesley, who was really helpful, about two weeks ago. One week later, I received a text alert that they were ready for pickup. I went to the store last week. Dave helped me with adjusting the frames to fit my face before giving me my glasses. Overall, I was happy with my experience and plan to go back for my distance glasses.

I walked into America's Best today and let me say.., They are NOT doing their best to service the…read morecustomers. They do have a nice selection but the customer service is subpar. Not only do they FAIL to greet the customers but instead of asking g if anyone needs help, they eat at their desks and ignore anyone coming in. It's a shame because they have a nice selection. DO BETTER!

Made a 9:45AM appointment for an eye exam. Realized that it was technically before the store…read moreopened, but I waited outside and someone asked me if I was the person with the appointment before they opened and then they brought me back. Dr. Modi got me in and out quickly and then I ordered glasses with the store folks. Great experience.

It was my first appointment there, and the staff were wonderful--very friendly and helpful…read more However, I felt like my actual eye exam wasn't very thorough; it didn't feel like a complete evaluation. I still decided to get the glasses because I really needed them, and the doctor was very kind, but overall, I don't feel the appointment was worth the $135 for just about ten minutes. Staff was amazing questions were all answered.

I can't say enough about Dr. Craft . A true professional in the industry . I have been a patient…read morefor nearly 25 years. He remains current-updated test equipment and continually learning new technology in eye care. I trust my vision and my family in his hands

From the owner: At Elmwood Eyecare, we care about your vision. Whether you need a contact prescription, new glasses…read moreor medical eye treatment we can help you. We are able to prescribe both oral and topical medications. We never cut corners and always do our best for you and your vision. Dr. Arnold D. Craft is here to make sure our patients have a comfortable and rewarding experience in our office. Dr.Craft and his staff are committed to answering any questions you may have about our facility, insurances and services. Elmwood Eyecare has been serving the community for over 20 years. Dr.Craft and his staff have built a trusted reputation based on experience, expertise, and quality care.

Charging unnecessary fees and lying about the fees. Telling me I had a copay when I do not.read more

This place has extremely rude and condescending staff. Larissa is extremely rude and unprofessional…read moreespecially over the phone. Will not be coming back , go somewhere else. They staff does not greet you or welcome you into the store. They are reluctant to adjust your glasses and when doing so they don't do it at all just a small tightening. Collete was helpful in providing my return so this star goes to her.