The entire staff is efficient, professional, friendly helpful. I sliced my finger and received…read moreexcellent care. This location is 5 stars for sure they set the standard for Urgent Care. George S

Wonderful care today. Margorie (RN I think) and Christine (PA) helped my wife with professionalism…read moreand care. It made us both very happy. This is an excellent practice and we would go to them at any time. Thank you!!

We have used this location a dozen times in last 10 years but now that it's under the Valley…read moreHospital group IT IS FANTASTIC! They cleaned up the office, up-dated and it's a smooth moving machine from the time you call up and make your appointment to your intake information done on the monitor by you, and in seconds you are signed in and wait time is minimal! Friendly administrative attendants and the pa's and nurses and doctors are all very efficient, allow you to talk and explain your issues or questions, don't rush you and are thorough and age appropriate if you are with an elder family member or teenage son or for yourself - great people skills and polished manner of behavior. We were there 2 weeks ago for my son, 18 year old adventurer who had cut his knee up really bad, while "investigating an abandoned insane asylum" up in NY and had ER attention there - we went to Dr. Ardito for a 2 day check up, at this Valley Health Medical Group Urgent Care; the nurse attended Jack and did all his vitals and cleaned his wound and then the doc came in, he answered every question my son had and mine too, gave us great DIY ways to keep the wound clean at home as well as a whole other discussion about college bound inoculations that Jack was about to start before leaving for college in Sept. Well, suffice it to say, we were so impressed that we just assigned both our 2 teenage sons & our 24 year old son to have their (Oxford United Healthcare Liberty Plan) PCP, Primary Care Physician be Dr. Michael Ardito. The office is 2 miles from our house, hours are very flexible and open 7 days - WAY BETTER than going to an ER and waiting for 8 hours or more and being exposed to deadly diseases and infections just sitting in the waiting room! We stay from hospitals as best we can, since I caught two lethal "hospital borne" infections and fell gravely sick both times! NOTE TO PUBLIC - IF YOU ARE ON AN ANTIBIOTIC OF ANY KIND AND MUST GO INTO AN ER OR HOSPITAL - TELL THEM IMMEDIATELY THAT YOU ARE ON AN ANTIBIOTIC AND WHAT IT IS AND HOW LONG - SO THEY CAN COVER YOU WITH A PROTECTIVE COUNTER MEDICATION, SO THAT (due to low or no good flora in your gut, because of the antibiotic you were taking) you do not catch C-DIFF or other HIGHLY contagious infections that run rampant in ER's and hospitals! That is the 1% of germs that the hand-sanitizers don't kill! Hooray for Valley Health Medical Group-Urgent Care Riverdale -- we look forward to a long and HEALTHY relationship!

This place used to be a solid urgent care facility for appointments and walk ins. Used it…read morefrequently in the past and was hoping for the same when I arrived today. Not sure what's happened here but this place has gone downhill significantly. Arrived to an empty waiting room with ear pain. Was hoping to be seen quickly. The front desk mentioned they would see me "right away" ... 1 hour and 20 minutes later and no word from anyone (???). I checked back in with the front desk and they saw me 3 minutes later. There was literally no one in the waiting room but 3 front desk clerks and zero (0) patients. Not sure what's Dr. Solomon's hold up was or whether the front desk forgot about me. Horrible, just horrible. Would give this place zero stars if possible. Come on Valley Health - what is up with your customer service?

Doctors are great! Staff, a tad dry. Seems they have joined Englewood Hospital. Trying to resolve a…read morebilling issue was like charging a machinegun nest with a fork. Spent two days trying to get a representative on the phone.

Glad to have such an excellent facility here in Allendale…read more Clean environment, competent compassionate staff and overall exemplary care. Highly recommend.

My child her his leg on a Sunday. I called around and nobody was able to take him but here. They…read moredid X-rays on site and we were in and out within the hour.

Facility is new so very clean and well organized…read more Registration was a breeze as it is not very busy here yet. Urgent care waiting room is very nice and has an area for washing hands and a drinking water as well. So far staff has been good and communicates well. Was seen by Dr. Desai recently and overall had a good experience here at their totowa branch.

If I had to rate just the doctors, I would give them 5 stars but as a practice run by the Valley…read moreHealth system, I'm disappointed to say the least as the system does not accept Tricare any longer. As a wife of a retired veteran, this is very upsetting. Unfortunately no good excuse was given as to why and we were forced to find another primary care physician. The staff here clearly feels the same way and expressed their feelings as they handed our family medical records over to us. I hope the system reconsiders and does so swiftly.

Overall doctor good. Office management horrible. If I wasn't…read moreloyal to my doctor I would never return. I was there on an appointment during my break from work where I'm required to be in full uniform and sidearm. I had to secure my sidearm otherwise I wouldn't have been able to get treatment for my issue. I've brought dozens of people to my doctor who I trust. I'll let them know what to expect.

Terrible facility in front displays biohazard containers no chair as I see threw the front doors…read moreand no chairs in the waiting room. Have been waiting for 45 minutes in the cold with not a person in site

Closed on both Saturday and Sunday with a note on the door telling you to call ahead. Went to…read morevalley medical and urgent care

First time visit to Doctors Inn. Very pleased with the quality of service from check in, to time of…read moreseeing a nurse, to Dr.'s responsiveness and care plan. Clearly a well-designed organization.

I can't say enough great things about The Doctor's Inn. From the moment you walk in, the staff is…read morewelcoming, the environment is clean and calming, and everything just runs smoothly. I've been here a few different times and have been seen by Dr. Stern as well as his PAs and I'm always treated with the same high level of care. They take the time to listen, explain things clearly, and never rush you through a visit. There is pretty much never a wait time, which is rare, especially when you're not feeling well. Highly recommend The Doctor's Inn if you're looking for a urgent care physician in the area who's not just knowledgeable, but truly cares!

Super welcome and professional place. The place is so clean and comfortable. Everyone works there…read moreis friendly and helpful. The doctor took her time and advise me the best way to prevent mountain sickness. I am so glad that I found a urgent MD care in Wayne. (It's right next to Dick's sporting goods store at willowbrook Mall)

Office staff were great. The Doctor was horrible and I…read moreexperienced ageism for no good reason. Stay away

12/10/25. Was turned away from local hospital even though vitals were extremely high. Went to…read morecityMD , in pain and not happy. Yet Susan ....aka Angel treated me with care and was very smart. God Bless u Susan

I have had wonderful experiences here however, this last time I went there, the dr (Dr. Steven…read moreFaschan) was horrible. He was very dismissive to me and I had two concerns and he literally ignored them and walked out. I don't think it is the facility but rather the doctor, so be sure to make sure you know who is on call before making the trip.

I just called this location to ask if they accepted my insurance and the receptionist had horrible…read morephone etiquette and hung up on me after I asked a question as if I was in the wrong for asking! I was gonna tell her to have a nice day before she hung up on me! Absolutely horrible phone experience.

Not a person waiting in office . 60 min wait. I should write more because of my free time waiting…read moreto see someone.