Did a great job and exceeded my expectations in regards to time! Seat was a bit dirty but was quickly earned up. Friendly service. No stress. Helpful and keen to do a good job. read more

When you park your car on the streets of Queens and drive it through in NYC dings bumps and bruises are inevitable. I've been to wayside about three times the last five years and each experience has been nothing but positive - I've shopped around and their prices have always been the best. Their quality of work and customer service is top notch and I couldn't recommend them more highly. read more

This shop has always did a great job on my repairs, don't know what the hell happen this time around. Chris the owner of the shop was willing to help me when I first brought the car in(obvious) then when I had came back twice after the car was fixed because I notice something was off. You guess it?! Did not want to help. He got racist on me also, telling me do I speak English ( a few times) when obviously I was speaking to him in English (He is white and I am a minority) Didn't want to hear what I have to say but to tell me never come here for any repairs. Awesome Wayside! And thanks for letting me know I don't speak English. Update: Funniest thing had happen. I literally work down the block from the shop, Chris the owner has the audacity to come to my job and complain about me. Are we in school? You need to go tell on me? What do you think is gonna happen? This is my own personal problem with the shop, has nothing to do with my job. Hilarious. I hope the shop is reading this because this is the most stupidest thing I've encountered. Pathetic! read more

When dropping off your car, take pictures of all prior scratches and chips. What was a 1/2 inch chip became a 3 inch chip on both sides and they refuse to acknowledge or offer a solution to this. I should have heeded prior reviews. Unfortunately, you think that it is easier to just leave the car there because Geico has them as an approved vendor however, it isn't easier. When I went to pick up my car, the mechanics were off, many lights were blinking on my car that were not there prior. I had to leave the car again and go back for a later pick up. This should have been checked before I was called to tell me the car was ready. When I went back the second time to pick up my car, there was damage to the paint on my car that was not previously there. This is so frustrating. read more

Brought my car in on a Tuesday around 5pm, received a call on Thursday morning that it was ready for pick up (passenger door replacement due to vandalism). Special thanks to Sophia, who called Hillside Honda as soon as I brought the car in to make sure they had the part, and even had them buff out a scratch on my bumper. When I picked the car up, the repair looked great, the car had been washed and vacuumed on the inside! Thanks Wayside-- great job all around.! I'd highly recommend this shop. read more

A few years ago we had the back cap replaced on our fifth wheel. Wayside came highly recommended to us for repair. As time goes on, we are finding more and more things that were poorly done with the repair. It took an inordinate amount of time to get the part delivered to Wayside. They blamed the manufacturer? Upon arrival at their shop with our damaged unit, they put a protective cover over the back until they could get it under cover. When they took the protective cover off, it damaged our decals. They tried to blame it on the incident that caused the cap damage. I have pictures to prove it wasn't. Then they claimed the back window was damaged weeks later. More delays while a new window was ordered. When we picked up the unit, we had to return as the back window was not set in properly. They had caulked around the window saying that it gave it "extra protection". We then found out later that they never installed the seal that was supposed to have gone around the window! We had to pay hundreds of dollars for a new seal and to have the window reset. Now today we discovered that the ladder was never properly attached to the roof and there was a large gap under the mounting plate that was just filled with caulk. It was never tightened properly. Be wary of this place for any RV repairs! read more

Since I had a near major body damage in 2009 and a minor one in 2010 to my BMW 330i this place is been perfect for getting superb body repair. In 2009 I got hit by a drunk driver in my passenger side and he completely damaged my both doors on passenger side. Second time in 2010 my dad scratch the front fender with another guy on passenger side. After personally visiting almost most of the body shops in my area (11435) I decided to try this one and whoa...its been a fantastic experience then. It took me 10 minutes to drop my car and pick my car...first time I used my insurance (geico) and second time I paid cash,both time I only had to fill out single form and that it! Jimmy, one of the owner of this shop is very nice guy, his estimate was cheapest but you will be surprise when you see your car...they take care of my bmw perfectly...perfect color matching,oem parts and superb service what else you need then?? They also have Geico on premises and they do offer rental car right there. read more

I have been bringing my cars to Wayside for many years. It doesn't matter if the job is minor or big... always treated with respect. Just this week, our black Honda Pilot was fixed so quickly/efficiently, and it looked like it received a car wash too. Jimmy has always been kind. I just wanted him to know how much I appreciate it. Jimmy - it is me the teacher. :)) read more

Dropped my SUV off Monday morning. Replaced right side door skin and left side fender. It was ready Weds. morning. Out of 5 estimates, Wayside was the lowest and fastest turn around time. They're very professional and make sure that you are satisfied with their work! read more

AVOID AT ALL COSTS I wish I could give it 0 stars but I can't so they get one. The only reason I went to this shop was geico recommended it, and trust me I've complained a lot to geico about that. First of all like all repair shops they are a scam, what should have been maybe 10k in repairs turned into 15k. First they told me it would be ready on Thursday(2 weeks after I brought the car in), so I called Wednesday to make sure and spoke to brian(the guy from geico) he pretended that no one ever told me Thursday and said Friday, he was super rude and did not apologize at all about the extra day. He just kinda acted like I was wasting him time by asking, I expressed my discontent and then got off the phone. By the end of the night I got an email saying the repair was going to actually be over 19k instead of the 15k they told me before. I then called again Friday morning to see when I could pick up my car and they said it would be definitely be ready later that day and they would call me when it was. Around 5 I still had no call from them so I decided to call them and check in, they said the manager was not in and to call back in a little bit, so I did just that and called back at 5:30. This time they told me that my car was still not ready and would not be ready until Saturday morning, I said this was not acceptable and I wanted to speak to the manager, I was told he was not there and there was no one else I could speak to. Overall this place is shit and I would avoid at all costs. UPDATE so i called them today(saturday morning), thankfully a manager was there and he told me that the car would not be ready until monday, when i told him this was the third delay and was totally unacceptable he told me i was rude and he was not going to speak to me and hung up on me. How in the world can someone tell me on friday night at 6 that they are working on it and it will be ready tomorrow morning and then when i call tomorrow morning they turn around and say oh ya its going to be monday. BEWARE NEVER BRING YOUR CAR TO THIS SHOP read more

My wife and I have been bringing our cars to Wayside for many years 20+. We had to bring our 2018 Mercedes GLC to them for minor front-end damage all mostly replacement parts except the hood. They had my car for 2 months gave me the parts supply chain crap. I go pick up my car and notice the car's manual in its leather case was missing. Its kept on the passenger side in a mesh net on the front hump. I ask Dion and he tells me he will look for it. I get 2 blocks from home and my TPM system goes off for 2 tires. I bring it back to Wayside and they tell m,e that I got 2 screws in the tires. Not true, there was something wrong with the TPM's. I get my car back and I ask again where is my car manual. They tell me the dealer must have it. Why was my car brought to the dealer? Then I feel my car is not switching gears correctly or the same as before I brought it to them. I bring it to Mercedes Service and they did a sonogram of the transmission fluid. It had 14 they had to fill it up to reach 65. I'm not sure of the measurement terms. They had no reason to do anything with my transmission, so why did I find a quart of OEM transmission fluid in, my rear compartment? I called numerous times to speak to Jimmy and Dion they say they have ordered me a new manual and that was 3 months ago. They do not take responsibility for issues that they cause. I will never go there again based on the way I was treated as a faithful customer. It seems when they have your car for a long time things mysteriously happen that they can't answer. read more

Wayside auto body shop is sucks I pulled in my car. After done, they scratched another area, when I pointed out, this was new, Chris denied. No recommendation for this auto body No trust at all read more

Not satisfied with the job they did there is holes on the paintjob the mirror they replaced can't fold in like the one they replaced when you open the door the edge of the door looks like it wasn't painted I didn't want to believe the bad reviews this place had but now I know not to mention The loose change I had in my car disappeared. Never coming here again that's for sure read more

1. Poor Experience. 2. Repainted the quarter panel 4 times till it had a descent job 3. Repainted the front bumper 2 times till it had a descent job 4. Front Bumper has Peeling paint a year later and they will not fix it. 5. I was told to "F&$% OFF!" and had the owner call the cops when I requested to have this fixed. July 2010 is when I was told to go to Wayside auto by Geico to take care of an accident that happened in my garage. The rear passenger side quarter panel was hit on my Lexus IS 250. At the same time, there was damage to the front bumper on the driver side that I had asked them to fix. The rear quarter panel had to be repainted by them four times and the Front bumper had to be repainted twice. Both parts had to repainted due to paint that was dripping as it dried, visible lines in the paint, and a poor job overall. Finally, the job was done satisfactory but not before an even larger portion of the car had to be painted due to "blending" even more of the car with each paint job. On top of that, there was silver paint sprayed on the under part of the car - Where the bumper was repainted - which shows that they have sloppy work. It has now been a year and quarter panel is fine but the front bumper is beginning to peal. Wayside Autobody says they guarantee their work but I was very rudely turned away. I initially spoke to Jimmy who then directed me to the owner - Chris) in regards to the peeling paint I needed attended to under the guarantee. The owner told me that he did NOT want to do the work and he would NEVER allow me to get work done there ever again. I had told him that there was suppose to be a guarantee on his work and that it is clearly evident that the work is peeling but he told me to "F#$% OFF!" I went up to the office and I was told that I was now trespassing and he proceeded to pick up the phone and call the cops on me. I left before the cops arrived, but this service is not acceptable. There is a guarantee on work and instead of honoring their work and guarantee, they threaten to call the cops and have you arrested. This has been a horrible experience from start to finish. read more

Stay far away from this place. I was told that my repairs would take one week - they took FOUR weeks!!! Some issues - they ordered the wrong part, then they ordered a part from "very far away" which took over a week to arrive, then they ordered another part, then they had to wait for someone to come in to program that part, then they towed my car to the dealer to have them repair it correctly. An overall horrible experience!!! read more

WAYSIDE AUTO is the place to go for all your auto body needs! They have EXCELLENT service and do an AWESOME job on the repair. So my car was damaged while it parked on the streets. I called GEICO and they were looking for shops that fit my schedule to estimate the damage and repair my vehicle, this shop opens early and closes late. I made an appointment to drop off my car on 8 am on a Saturday morning. I arrived early and I was greeted by everyone there with a smile. Even though it was early in the morning, they didn't seem to mind being at work on a Saturday. This made me feel like they enjoy what they do and that assured me my car was in good hands. My GEICO estimator, Chris, was PROFESSIONAL and ON POINT. He explained everything I needed to know and answered all my questions. He then sent me to the ENTERPRISE guy, Imran, to get my loaner. He also was an GREAT help. He made sure my loaner had fuel and made sure it was clean and presentable before giving it to me. I got an estimate on my vehicle, and got my loaner within 1/2 an hour as promised. I was quoted a 5 day turn around time for my vehicle to be fixed and halfway through I called to check on my car, the receptionist was polite and courteous. She even apologized for the "5 second" hold I was placed on while she checked on the status. To my surprise I was told me I can pick it up that evening! When I picked up my car it was in PERFECT condition. They even washed the entire car not just the one side they fixed. I AM EXTREMELY HAPPY WITH THEIR SERVICE. I would definitely recommend this shop not only for they service but for the excellent job they do! read more

I had a minor accident and i took my car in to them at 6:30pm. They called me at 11am the next day to tell me the car would be ready at 3pm. HOW AWESOME IS THAT?!? I couldn't believe it. I brought it in on Tuesday and was expecting it back on Friday so to get it less than 24 hours later was amazing. I am so satisfied with the work. The car looks like nothing ever happened to it. read more

Great place to get auto body work done, they make it look like the accident never happened! The team here is respectful and courteous, and everyone speaks English for a change. Beware: DO NOT leave any valuables in your vehicle. They are not responsible. Some replaceable items were taken, and I've encountered some other issues as well, but they're minor and not even worth mentioning. Other than that, I would recommend this shop. read more

Can't really say anything bad about this place. My car was side swiped while it was parked and needed some work. Called geico and they told me to go to their center to get everything done. Pretty much this was a one stop shop. They appraised the damages, rented me a car and told me it would take about 10 days to have the car repaired. I get a phone call about 5 days later saying the car is done. Came by to pick it up and it looked brand new. Since they had to replace the door and the front fender. Would definitely would come back if I need body work. Time is money and they saved me plenty. read more

Excellent service! I had a lot of damage on my car and they took care of all of it. Made my car look like new, I couldn't believe it. Very friendly people and truly treat you like family. I will always come back to this shop for any service I need. Highly recommended. read more

Left my car Saturday before they closed for a scrape on my bumper. Picked it up Monday before they closed. Good and fast job! Price was reasonable too! read more

Work done here is adequate. Had front end work done on my Chevy SUV. The work was satisfactory but there was one huge problem. After a few days of driving the vehicle, I noticed the engine was running very hot. Upon inspection I noticed the was no coolant in the overflow tank. I filled it up with 1 and a half containers of coolant and realized these incompetent ass clowns did not refill the cooling system after repairing my vehicle. Unacceptable...there is no excuse for this oversight. Had my engine seized, I'm sure they would have claimed no responsibility for their ineptitude. My recommendations is to find another shop that have competent mechanics....skip this one to avoid any surprises. read more

Did a great job fixing my car thru gieco! was a simple easy fix and they delivered my car before the expected fix date

Finally! A shop that does what they say they'll do! I was in an accident and my car was towed to a horrible garage in West Hempstead (I was taken away in an ambulance) They did such a horrible job on my car, I needed to bring it somewhere else. A family friend recommended this shop. Thank God i went here. After months of dealing with the first body shop and my car still not properly fixed, I brought it here. I had my car driving perfectly after a short stay at Wayside. They saw all the problems the first shop failed to fix and I haven't had a problem since. Such a relief driving, knowing you're in a safe vehicle. read more

Not good!!!! Don't do it!!! Go somewhere else. The geico adjuster initials JV that works there SUCKS!!!!! She doesn't know her Ass from her elbow . My car needed major work done. It was returned to me with no Muffler, bumper panels loose and the trunk wouldn't open all the way. Plus I was certain they would order original car parts from the car dealer instead they used all junk yard used parts and charged as if they were new parts. When I voiced my concern they All behaved as if I was crazy, as if this is normal. So frustrating....... Never again. read more

I brought my car in as a Geico repair. No only did they not finish all the work (so I had to come back) but they broke the molding around the drivers windows, sprayed paint on the drivers side view mirror, broke the seat frame, sprayed wax on the molding on the top of the car which discolored it, and painted the back right splash guard. Then they denied to all this but I didn't have any of those problems before I took it there. The owner was always polite, the son not so much, but who cares when the work is so shoddy. I feel like I got the same quality of work and price that Maaco has. read more

Another successful trip to Wayside! From beginning to end, it was a pleasure - and FAST! Brought my car in on Monday morning and it was finished on Wednesday afternoon. And the Enterprise desk was great too. I would not go anywhere else. read more

The worst experience. Took my 2014 charger in for a front fender replacement and how I was handed back my car was with over spray on my paint, side skirt wasn't replace properly with marking showing where they pulled it off. The rubber guard on my hood was place in side the fender instead of out. When I showed the manager the issues he was quick to bring papers showing that removing the side skirt was not on the things to do, I had to end up telling him that it needed to be removed for the fender to come off. This just shows you that the persons running this business doesn't know anything about auto body work. His worker after fixing 2 issues had to say sorry. The manager just left. If I could have given 1/2 a star I would have read more

These guys are great. My car was burglarized, window smashed. They had me in and out in an hour! Worked well with insurance, no hassle or anything read more

So this shop is what they call a direct repair shop. Guys if you have geico, they cannot tell you to take your car to this shop. They cannot tell you to take your car to ANY shop. It is YOUR choice. These DRP shops cut corners in completing the repair so the estimates can be kept low. The shop in turn gets all the jobs from say Geico to their shop. read more

I brought my new car( that was only 1 month old). It was a hit and run fix. They did a great job fixing my car HOWEVER, looks like someone did more than fix my car. They used it to take a nap and also to have lunch. I found my passenger side seat set all the way back with a big white footprint on the upper carpet. And my hand rest in the back of the car is all scuffed up.The back seats all look like children was playing in there. No one has ever sat in my back seat yet it looks like it was vandalized. This shop has no respect for peoples cars . They didn't even offer to take care of the issue. I WILL NEVER GO BACK to this place . read more

My husband got into a fender bender and our Geico insurance recommended that we take it to wayside to get the work done. I was skeptical since I've never used them before and knew nothing about them. I have to tell you their work was impeccable. They said it would take five days and they called us a day later to come pick it up. The car looks brand-new they were professional quick and extremely nice. When my husband picked up the car he was super impressed by the way it looked. They also detailed the car which they didn't have to. I feel lucky to a found them. read more

Beyond amazing shop! Excellent work, service and the most trustworthy people you could ever meet!! They really take pride in the work they do!! read more

Excellent service! They have amazing customer service and fixed my vehicle in no time. Highly recommended

I went to this shop for the first time because it's affiliated with Geico (a Geico customer backed into my car; the damage wasn't that bad). I was very pleased with my experience. The repair was done quickly and the bumper looked new again (at least the side that was damaged). I also appreciated that the shop detailed my car. read more

While stopped at a stop light I was the victim of a hit and run that left me with a destroyed bumper. I took my car to Wayside because it's close to public transportation and they have on site car rental. They replaced my bumper and took all of the other casualties of owning a car in the city. 5 days later I returned to a brand new car!! I couldn't stop smiling- my car was SHOWROOM PERFECT! It was better than I expected. I tried to prank the owner by pretending to be a dissatisfied customer- his response made me a customer for life. The owner is the quintessential definition of a respectable local business man! The entire staff was polite, courteous and professional. The price wasn't cheap- but worth every single penny!!! I hope I never need auto body repair again- but If i do, this is where I will go. read more

I had my car for 5 months and was the victim of a hit and run..Car was side swiped and the side was smashed in. I had never been in a car accident so this was my first go around with an auto body shop and as you can imagine I was very nervous. I cannot THANK WAYSIDE enough.....not only did they do AMAZING work but they were so professional and guided me through the whole entire process. They explained everything in detail to me and were always willing to anwser my questions when I called. No question was ever ignored. THANK YOU for making my car look amazing again!!!!!!! I would highly recommend them read more

The whole team at Wayside was fantastic! They took care of everything for me after my car was rear ended in a parking lot. They assisted with a car rental for me while my car was being fixed and helped me deal with insurance. The customer service was phenomenal and my car looks brand new! Great job Wayside! I will definitely use them again if necessary. read more

I've used wayside for about 4 or 5 cars that I've owned and I've had a pretty good experience every time. They are very honest and the work is usually done fast. One thing I can say is if you do happen to have any issue with anything that was done with your car, these guys don't blow you off like some places do. I recommend taking your car here if you have Geico because its a Geico express facility. In the event that my car gets damaged again in a car accident, I will definitely go back to Wayside again. read more

Insurance scam shop. They will quote premium prices for labor and use after market parts, priced as dealer. Worst, if you don't complain, they will glue back and reuse parts from the damaged vehicle. They will only fix what the assessor sees and writes as damage, and they will never bother to check if your vehicle is structurally sound or passes state inspection. You only get one quote from the assessor and that's all that they agree to fix. I was presented with an unaligned front bumper after a frontal collision and invited to pay out of pocket to fix the frame damage because geico didn't see it in the initial assessment. If you decide to go with them, get everything in writing and be prepared to sue. read more