David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

Professional, efficient, and extremely knowledgeable…read more They inspected our infinity pool, replaced the pumps, and repaired several aging components. Infinity pools are complex systems, but they clearly understand the mechanics and handled everything with confidence and precision. The work was completed quickly, communication was clear, and the quality was excellent. Our pool is now running perfectly. Highly recommended.

Reached out to replace a color logic pool light. Great communication, quick service and reasonable…read moreprice. Very happy with the outcome.

Used Charles to reprogram my computer and install a scupper on my spillway to help with calcium…read moredeposits. He reprogrammed my spillway so it can toggle on and off from my phone to help with calcium and the pool still filters when the spillway is off and honesty the way he programmed the pool Is cleaner than ever before and it's finally running properly.

We hired Tropical Breeze to complete a driveway replacement in July of 2023. Shortly after the…read moredriveway was completed and the final bill was paid, we noticed large unsightly dark spots all over the entire driveway. Some of the bigger spots measure over five feet long and three feet wide. We contacted JJ, the owner via text to explain the problem and attached plenty of photos. We also asked if he would return to the job site to look at the dark spots in person. He was very dismissive from the get-go and said there wasn't much that could be done and to wait until the summer to see if the spots lightened up or go away. We waited the recommended time and the large unsightly dark spots did not go away. We reached out again via text explaining the problem did not improve and again asked to schedule a phone call to discuss. He was again very dismissive and tried to blame it on the sprinklers this time. We then called his cell phone and the company line and left messages that went unanswered. We ended up having other contractors survey the driveway and gave us several probable causes that all pointed to poor workmanship. The bottom line is JJ claims that the work they do is under warranty but in reality, it is not. He will worm his way out of taking any responsibility for the work they do if it doesn't come out right. The only recourse you have is if you haven't made the final payment yet. But with concrete, you make the payment when it's completed, and it can take weeks to cure. They are capable of doing good work as they did work on the backyard that came out fine. The problem with Tropical breeze and dealing with JJ is that if anything goes wrong, he won't do the right thing to correct the problem if he already has your money. This case ended up in a legal battle. Ask yourself this, why would you bother dealing with a contractor like this if there are plenty of other choices out there. Do yourself a favor and look elsewhere. See the photos of the driveway taken 1 to 2 years after completion of the project and decide for yourself if this product is acceptable.

I completely forgot to update this review but YES, they did end up coming out and fixing the issues…read morewith the pool. They fixed the coping, and the grout so It's now back to looking great and works good. We have now had the pool for almost 2 years I believe and nothing else has gone wrong. I only wish they responded sooner because 6 months was a long time to wait. Their work on the pool itself is beautiful so if they can fix their response time for future clients, you'll be in good hands.

Had an interesting experience here First time in the store…read moreand WILL NOT GO BACK !! Did an online order for same day pick up, about 12pm received a email it was ready. Went to get it and the girl there was definitely doing her best the place was packed with customers and overwhelmed to help them all alone she AT THE TIME was helpful, nice, and smiling unfortunately she had no record of my order told me should could get it all together if I wanted to wait since I already paid for it, i told her no rush I gave her the information told her I'd come back later she thanked me and I left. My order in that moment could wait till later FAST FORWARD to about 5:15pm I walked in inquiring about my order that I assumed would be ready unfortunately the girl I met earlier in the day her whole attitude had changed no longer was she smiling had a look of I hate my job and had NO level of customer service left in her... she explained and due to an Eos update ( no idea what she was talking about ) there systems are all "messed up" I asked her what do I do she then said "cancel your order and buy it in the store ", ... but I already bought it I spent over $300 on the order I asked for a number to call and complain to, although I understand systems are down not my problem especially when she told me earlier she'd get it all together SINCE I ALREADY Paid for it !!! Then a gentleman walked in she just stopped talking, helping me and turned her back to me and started to ignore me and help then gentlemen WHAT THE HELL ??? Ok message received you didn't want to help me further so I went on the app canceled what I could And in a store I've never been in started looking for the items I needed Found most of them then had to ask her for help to which she replied " I would have helped if you asked " ARE YOU FUCKING KIDDING ME????? I told her well you were helping me until you got tired of it and turned your back to me. I didn't know we were done talking until you started ignoring me and helping someone else, She got very silent probably cause she knew she was wrong. Now in the store I ended up paying over $400 for the same order. I already placed earlier absolutely ridiculous !! on top of this I had received discounts online and this girl assured me I would get those same discounts and when I looked at the receipt, surprise surprised, but not really no discounts were given !!! With no hesitation I informed her that this whole experience was bs and how the Customer Service went for helpful to I don't care is wildly unprofessional!! In one day I spent over $700 ..

water testing at Leslie's is free YAY!.. but wait... they will NO longer tell you what you need…read more. unless you buy the product first... so even if you have the product already at home... you need to repurchase so they can advised you how to proceed... NP.... I am off to Take-it-eazy ... the other pool supply in Fontana.. hasta la vista Leslie's ... and the rude sales rep that I encountered ....byeee

Was charged $540 to change 2 sensors on the pool heater. Im not aware if this is standard but it's…read morewhat I was charged. Initial response to my inquiry said $100-$300.

Had some significant calcium build up which I needed to finally get cleaned up for an upcoming pool…read moreparty. Mario was the first to respond and provided fair and transparent pricing. He was responsive to messages, showed up as committed and got the job done to my satisfaction. I will definitely reach out again for future pool service needs.

Not all pool services are created equal. Mike and his crew are good at what they do. All the staff…read moreare knowledgeable about pools and equipment. I have gone thru my fair share of pool companies and so far Superior Pool Pro has been my go to. Too many other companies either hire kids or have techs that don't take the time to service your pools. These guys will usually always take their time and stay on top of their cleanings and maintenance. You can also trust these guys with repairs and are very fair with their pricing!

Michael and his tech are absolutely amazing. It is so nice to work with someone who is honest,…read moreknowledgeable, and always gets the job done. Excellent service and always professional! My previous servicer was so unorganized and always up charging for things every month. Really felt taken advantage of. After switching to Superior pool pro really gave me that peace of mind knowing I am getting great service and pool is taken care of.

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

I bought my home in the summer of 2024 and during the inspection was told, very matter‑of‑factly,…read morethat I had maybe one--possibly two--good summers left before the pool would need resurfacing. Spoiler alert: that prediction was spot‑on. The black algae that had been lurking in the decades‑old plaster started popping through like an uninvited guest who really doesn't take a hint, no matter how hard I tried to fight it. After a summer packed with great pool parties (worth it), I decided winter was the perfect time to handle the pool glow‑up. So I did the responsible homeowner thing: I got quotes. Five companies later, I had prices ranging from $8,500 to $20,000 and a surprising number of "optional upgrades." One vendor even offered to put a turquoise tortoise--yes, an actual mosaic tortoise--at the bottom of my pool for an extra $3-4K. Did I want it? Absolutely not. Do I adore the phrase "turquoise tortoise"? Absolutely yes. In the end, I chose Waterscape, mostly because the pricing made sense, and the communication was quick and easy via text. My only real goal was simple: resurface the pool, update the tile, and keep the whole thing under $10K. Mission accomplished. They sent over a DocuSign, gave me a one‑week December timeline, and the whole thing ran like a well‑oiled (and extremely punctual) machine: Monday, 9am-12pm: Full demolition of the old plaster Wednesday, 9am-1pm: Tile installation Saturday, 9am-12pm: New plaster poured And just like that: Brand‑new pool! After that, I stuck to the four‑week maintenance plan--daily brushing, treating the water, and absolutely zero heating of the pool or spa. Now that the curing period is done, the hot tub is officially back in action. Overall? Five stars. Smooth process, clear communication, no turquoise tortoises forced upon me, and a pool that's finally as ready for summer 2025 as I am.

100% professional and knowledgeable and honest.Remodeled pool and they pay attention to detail with…read morehigh quality materials/products.will not over charge.Owner has years of experience in the field.

Great experience from start to finish. We got multiple quotes for pebble, and since I'm very picky…read moreand focused on quality, I did a lot of research. Diana was always fair, honest, and easy to communicate with. Her family has 30 years of experience in the industry, and her guidance gave us confidence throughout the process. She wasn't the cheapest, but the quality, communication, and professionalism made it worth it. This is a huge investment, so don't base your decision on price alone. One of the best contractors out there -- highly recommend to family and friends. Thank you MB and Diana B.!

Just had my 30 year old pool replastered. The process of working with Diana and her team is very…read moresmooth. The project takes only 2 days. Diana's team use hydrojam to remove the old plaster so it is more gentle to the shell of pool and less noise. Then it only takes one day to replaster. Basically I went to work, then came back home, the pool is done! Their price is very competitive as well. Thank you!

I appreciate their reliability and quality of work. My pool looks like heaven after the Angel's…read morepool cleaning.

Angel has been really responsive and done a great job to clean your pool with his great knowledge…read moreand experiences.