I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

I recently had the heater on my pool repaired with Ace, it could not have gone better. They…read moreprovided a very competitive quote in a few minutes, performed the work the next day. The technician, Derrick, could not have been more professional. I will be using them in the future, they are a 10 of 10.

Very nice guy! Helped my mom out in a crisis with her pool, very knowledgeable and very helpful,…read morewould recommend 10/10

My review is a bit mixed…read more Gil began servicing my pool in September 2019, and I continued with his service until March 2026. For most of that time, I was very happy. We had great conversations and built a good rapport, especially during the pandemic when I was working remotely and would often see him while he was servicing the pool. Unfortunately, over the last year or so, I began noticing a decline in the quality of service. Once I returned to the office and was no longer regularly observing the pool maintenance, several issues started to become apparent. I believe Gil may have hired additional help as his business grew, and the level of attention to my pool seemed to suffer as a result. Over the last several months, I noticed my pool's condition gradually deteriorating. My spa stopped working, the electrical panel door was frequently left open, the filter pump lid was occasionally loose and leaking water, and my pool cleaner sat in the same location for weeks without moving. I eventually discovered a broken Jandy valve that appeared to have been damaged for quite some time. What concerned me most was that I was never informed about any of these issues. I also found several bottles of algae-treatment chemicals discarded in a bucket in my yard. While this alone doesn't prove anything improper, it did raise concerns about whether chemical treatments were being used to mask underlying maintenance issues rather than addressing them (maybe another leading indicator to the increased annual service due to rising chemical costs). To be fair, I provided a full month's notice before ending service as a courtesy after nearly seven years as a customer. However, during that final month I began noticing algae spores developing in the pool, which further raised concerns about whether the pool was still being serviced consistently during the last couple of weeks. While the occasional price increases were noticeable, in all honesty, that wasn't my primary concern. My expectation is that routine maintenance includes identifying and communicating equipment problems before they become larger issues. In the final months, it felt more like a quick stop to remove a few leaves, throw in some chemicals, and move on, rather than the comprehensive pool service I had received for many years. I appreciate the good years of service and the personal relationship we developed, which is why this review is mixed rather than entirely negative. However, the decline in maintenance quality, lack of communication regarding equipment issues, and concerns about the consistency of service over the last few months ultimately led me to cancel after nearly seven years.

After 6 years of service with my previous pool provider, I needed a change. The pool had turned…read moregreen even with weekly service and was definitely not being taken care of. I made several calls to different pool service providers and James really made impression. James was very knowledgeable and honest about the work that needed to take place and what needed to happen on an ongoing basis to prevent my pool from becoming green again again.

Jim and his crew are the best pool service technicians ever. Almost 20 years of service to our pool…read morein North San Gabriel shows he is! Attentive to detail and always shows up like clockwork! He's not the cheapest but he is the best! Thanks Jim and team.

I'll make this short and sweet... Mike turned my swamp into…read morea crystal clear oasis! * Professional * On Time * fixed the problem the first time!! He followed up and made sure my pool was perfect!! A+++++ 5 Stars!!!! Mike is the best!!

I wanted to give an update on my pool. After I was told I would need to drain my pool, Silva's Pool…read moreService was able to completely restore my pool water. They not only saved me hundred of dollars but they also made it better than it's been in a long time!! Exceptional professionalism! I am extremely happy and grateful. Thank you.

I am so happy I called Baccaro to resolve my pool pump priming issues…read more Tony methodically deduced potential problems one by one! Finally, he determined cause to be leak at three way valve. Tony removed and replaced rubber products on said valve. Good News, pump primed and ran like a champ! Saved me big bucks by repairing antiquated valve by not replacing it!!! Thank you very much Sir!! Highly recommend using Baccaro!!

5 Stars -- Baccaro Pools Delivered Perfection! We just…read morecompleted a full Remodeled pool project with Baccaro Pools and we couldn't be more impressed. From the initial consultation to the final walkthrough, everything was handled with the highest level of professionalism and care. The mini-pebble tech with abalone shell finished pool is stunning -- beautiful coping design, flawless tile work, perfect equipment installation, and it feels like a true backyard resort. We have not felt like we could open our back doors when company was over due to the lack of an exciting and entertaining space for 15 years. Special thanks to Tony Baccaro, the owner -- Tony's personal attention and dedication to quality made all the difference. He truly stands behind his work and it shows in every detail. We also can't say enough good things about Job Manager Keith McChesney. Keith was phenomenal -- responsive, detail-oriented, proactive, and always a pleasure to work with. He kept the project on track and made sure we were happy every step of the way. The entire crew was courteous, hardworking, and left our yard clean every single day. The project was completed on time and the result is better than we imagined. Baccaro Pools is a first-class company with first-class people. If you want a pool built right the first time or have an outdated pool that needs a remodeled , call these guys. We are beyond satisfied and now use them as our weekly pool service company as well. Thank you Tony and Keith -- you two made this whole experience fantastic along with your whole team!

Jack was recommended by another pool maintenance person who doesn't do above ground pools. He was…read moreable to diagnose and repair my problem in less than an hour. It's hard to believe it, but the problem was a bad fuse, that just happened to go out when I replaced my water. Very happy with the service and communication. Definitely one of the best service experiences I've ever had.

Prompt. Professional. Honest. On time. Good communication. All great things you want from any…read moreprofessional coming to your home. I had 2 other pool guys tell me I needed a new pump and I was resigned to the fact hut Jack came and saw the breaker was tripped and fixed it. He probably could have sold me a new pump but he did the right thing and honestly customer for life. Thanks!

Neil is awesome! He works hard and is always there. I highly recommend Neil and appreciate his work.read more

My other pool service abruptly stopped servicing our pool and I needed to find a pool service ASAP…read more I was recommended to contact Neil, that he was the best, and they weren't wrong. Neil has been servicing our pool for quite a while now and we've had no issues with our pool. He's friendly, honest and punctual.

I was frustrated with my prior pool company for the unreliability if service and I never knew what…read morewas going on. When I found Pac Coast Pool Service, I was surprised by how fast the response time was, everything through text messages, and they came in on time to assess the pool. Then they explained it to me in details and what to be expected. The weekly maintenance is also awesome. I get email report every week about my pool and if I have question, I get a fast reply. Thanks Angel, Genovieve and Pac Coast Pool family!

Very expensive. As a new home/pool owner I panicked when I saw my pool starting to turn green. This…read morecompany charges $100 for a pool evaluation that would be applied to de-greening your pool. After testing my water and opening my filter I was quoted $600 (mind you my pool wasn't even dark green, see photo). I was also told that my backwash system needed repair. I wasn't willing to pay that much and lost out on $100 because I didn't hire them to de-green my pool. However, I did want them to fix my backwash system, but was told they were "too busy" for that job. They ignored me when I told them I was willing to wait for an opening in their schedule. Although professional, they're clearly only interested in taking on high paying jobs.