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    Wci International

    5.0 (1 review)

    Services - Wci International

    Appliance repair

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    Dormont Appliance Centers - Dormont Appliance in the south hills at night!

    Dormont Appliance Centers

    (27 reviews)

    $$$

    One damaged refrigerator and the second one needed service the first day it was installed. The…read moresalesman laughed when I want to return the refrigerator. I asked him to have his supervisor to contact me. I am still waiting on a call. Stay clear of this company. Very poor customer service. The delivery driver was no better. Trying to deliver a damaged product.

    My wife and I went to your store the week of Nov 12,2015 to look at cooktops. We talked with…read moresalesman regarding options to replace existing cooktop. Few options but he printed out one that would most likely work. Sales needed info/pictures from existing cooktop so they could arrange for install team to come to our house to make sure new unit would work. We sent what was needed on Nov 17th. We did not hear back from DA so we contacted the salesperson who acted surprised. He said he would reach out to installers again. Waited over 1 week and again never heard back. I called him again in approximately 2 weeks (12/1/25).He again acted surprised and said he will email the installers again. I suggested he call them since emails have not worked. Keep in mind that the salesperson never reached out to us. We had to reach out to him which showed a lack of caring/professionalism. On our visit to DA the week of Nov 12 we said our goal was to have a new cooktop by Christmas since we were hosting 20 people. Salesman said that should not be a problem. On 12/6 we had not heard from the installers nor salesperson. Our feeling was if this is the type of service Dormont Appliance provides, we should try a different company that would care about their customers. Since contacting Don's Appliance they placed our order and it has been delivered. We never told Dormont that we were no longer interested just to see if we would ever hear from them. NEVER HEARD FROM SALESMAN NOR INSTALLERS. Our order was not big but we have shared our experience with friends and family. I would never recommend Dormont Appliance.

    Appliance Services - Brands

    Appliance Services

    (8 reviews)

    Had a dryer issue and not only was the issue "diagnosed" over the phone, also saved me $$$. If I…read moreever have any household appliance issues I know who I am calling. This guy is honest and a quick responder. Hands down if you need and appliance repair this guy is the one to call. Supports local business

    As a 85 year old senior citizen alone so very much prey to being taken by unscrumptious service…read morepeople and most apprehensive about the validity of written reviews of service people, I wish to report that having become a customer of Patrick of Appliance Services, this gentleman has made me a believer in honesty, reliability and credibility. He came to my home for my dryer for which I have had 2 other service people come in only to tell me "I can't fix what I don't see is wrong". Perhaps so but unlike the others Patrick took the dryer apart almost down to the very bolts in his honesty to find the problem truly explaining that what he did may and may not fix the issue. He was so highly committed to the fix of the appliance for me. Other repair people left me with an attitude of "don't bother me with another call if the dryer doesn't work". Unlike the others, Patrick asked that I call him the day following his repair visit, a day I had planned to use the dryer. I now report that the repair Patrick did provided the dryer to be working fine. I cannot say enough in praise for Patrick and will sing his praises to anyone who asks me for a name of an honest, reliable, credible, expedient, mannerly, highly professional appliance repairman. I am MOST grateful to Patrick for being so honest with me. I am now a committed customer of his for any repair issues I may have for appliances on which he performs repair. Thank you so much, Patrick, for being so upright and honest with me. I give Patrick a 5 star rating and would give him a 10 if it were available. Rose Marie, Millvale, PA.

    Daniels'

    Daniels'

    (26 reviews)

    $

    I could have went anywhere with cash in hand! Our major frig was awaiting mfg repairs (not related…read moreto Daniels) we decided to buy an addl frig for game room that we were planning on anyway & needed one asap so off to Daniels as one that we decided on was on line & avail now! Sales rep Daniel seemed very receptive & knowledgeable. After good insp of the one avail on display we brought it & had it picked up. It is my opinion when we went to pick up the frig was shrunk wrapped & couldn't see it. Once brought home the frig seemed twisted & doors would not line up. I called Daniels within the hour & all I got was a run around with no return calls! I was appalled at their disregard & ghosting of my calls! I finally got a call from the service man he tried to line the handles up & stated it was not anything we did! Don't use them, I found frig cheaper at the big box stores, I wanted to supply this store since my Dad went there for years but they don't call back or try to make things right!!! This took them over a month with numerous calls to give any respect! Go somewhere else. They were trying to play me out to use the mfg warranty & did not want to take responsibility, I'm very disappointed.

    My upright freezer bit the dust on a Friday afternoon at 4pm. We immediately ran down to Daniel's…read morehoping to get something to take home on the spot but they were out of stock at this location. They could order what I wanted for pick up on Monday. We worked with Mark to place that order and he was very helpful and efficient in taking care of us. While we were talking to him, Marty, the owner, started talking to us as well. He was genuinely concerned for us and trying to find an immediate solution so we wouldn't lose all of our frozen food over the weekend. He contacted the Allison Park store and found that they had a smaller size freezer in stock that he offered to us as a loaner for the weekend if we could pick up it up from that store. Never have I worked with an appliance store that cared so much and was willing go to that extreme to help. We saved our frozen goods by getting the loaner and then we returned it when we got our new freezer on Monday. The new freezer is so nice and big and bright. I can only hope it last as long as its predecessor that we purchased at Daniel's 23 years prior.

    Wci International - homeappliancerepair - Updated June 2026

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