As a business owner, I understand the importance of fair and honest billing and this company did…read morenot meet that standard. The charges for services or lack of in this incident were Much higher than expected and felt excessive since no work was performed. Unfortunately, when I tried to address this issue, there was very little willingness to resolve it or explain the pricing clearly. I have been a customer since 2002. They will no longer get my business. I would strongly advise anyone using Equipment Depot to carefully review estimates and invoices before agreeing to service, as the final charges may not reflect what you expect!

This is a great place if you'd like to purchase or rent forklifts, tractors, lifts, etc. All of the…read moreemployees are nice & you'll receive great service for sure! :)

I rent equipment quit often and decided to rent hear for a project I had going nearby. I had rented…read morea walk behind trencher on a Friday morning 10:00 taken to the job started work and got 10 ft before I hit rock . I call sun and told them what happened and asked if they had anything that would cut though rock , yes they replied. Great can I bring the want my hand back to you and put it towards renting the rock saw ? No refund they said , it had been 1 hr ! Well 30 percent off was the best he can do . So $1000.00 for 50' because of these good folks ! Never again there other rental place that help out way better . Move on!

There pick up service sucks makes me want to go back to John deer. Waiting time for one part is…read moreridicules.

From the owner: HOLT CAT Waco Caterpillar dealer for Cat equipment sales, service, parts & rentals for heavy…read moreequipment machinery, construction & generators.

If you need dependable rental equipment to get a job done, I would strongly recommend looking…read moreelsewhere. This place used to be a good rental company with great equipment and good customer service, but unfortunately, that has not been our experience lately. We've spent several thousand dollars this year renting equipment from them, and it seems like nearly every machine has had some type of issue. The equipment appears old, heavily used, and not properly maintained. These problems have either slowed our jobs down significantly or made it difficult to complete the work within a reasonable amount of time. I would also recommend avoiding Mondays if possible. Brad, who appears to be handling many of the manager responsibilities since Jeff left, has not been helpful or pleasant to deal with in our experience. I reached out to him regarding an issue by both phone and email and never received a response. Our most recent experience was especially frustrating. We returned a machine just two minutes late and were charged for an additional full day. What made the situation worse was that they did not use the card from the original transaction. Instead, they located and charged a card I had used for a rental several months earlier. After spending thousands of dollars with this company this year, I expected much better customer service and more reliable equipment. Based on our experiences, we'll be taking our business elsewhere and sticking with larger rental companies such as Sunbelt or United. If dependable equipment and good customer service are important to you, I would seriously consider your other options before renting here.

Fast, friendly, affordable, local and reliable service! Great small town business to support.read more

From the owner: Get the job done Our earth moving equipment, attachments,…read moreand trailers will help you get any farm, construction, or hauling job done right. Local and affordable Conveniently located in Lott, TX, with competitive prices, we'll save you gas money to Temple or Waco. We're also proud local residents. Rent local with us! Simple rentals We provide a simple and smooth pick up and return process. We also believe in talking and interacting with real people. Give us a call - we're happy to help!

Awesome, FAST, friendly service. Kenneth was very informative of what was wrong with our (His and…read moreHers) mowers, and fixed them both in less than 24 hours. We were surprised at the quick, friendly service. He added a little education on how to maintain and keep our mowers in good shape. Great, impressive experience. If you want the job done right and in a timely manner at a reasonable price, check the BarryPatch. This was a great find.

Delivery and pick-up. Very easy to make a batch of delicious adult beverages…read more Everyone loved them.

If you haven't had this experience you are missing out. This was such treat for our get together…read more We called to get all the detail, spoke with Steve, arranged the time and all the particulars, paid deposits which all was such an easy process without any complications. At the time of the party everything was set and ready for the fun to begin and that is exactly what we did, we had fun, we drank (you do not have to add alcohol to the machines either we did with one and one without) we danced and partied. When it was over the machines were picked up and that was that. Start to finish was simple and problem free. Steve was easy to deal with, very friendly and helpful with great follow through. If you are questioning if you should do it!!!! Go for it!!!!

Since my post last week United Ag and Turf has definitely made right on the work and service. I…read morewas contacted by a district manager almost immediately after my post. He agreed that the work should've been done sooner and asked to give him a few days to make it right. A man of his word (John Coates) delivered the machine back and the Gator is running top notch. Ultimately (like most misunderstandings) this was a simple communication error that got worked out and a happy customer emerged! Thank you guys.

So I had purchased a zero turn and it to small for what I need it to do. So I took it in to have it…read moreappraised for an upgrade but talking to the service team and the sales guy was not able to get anything going. It was going to take three weeks to get it to the bay to get it looked at and the sales guy didn't even start any of the paperwork needed for me to get a new lawnmower. If he would have he would know that I bought the last one straight out. Looking at their prices compared to the actual john deer store I'll rather drive to San Antonio to get a better deal and probably get better customer service.