Went to the Dana Point store today and had my iPhone glass replaced front and back. Chris was an awesome employee and did a great job on my phone! He was very knowledgeable and helpful. I had been getting the runaround from Apple and Verizon all day so it was nice to finally get results. I will be taking more of our household electronics here. We have an iPad Air that needs protection and another iPhone with a cracked screen. Thanks Chris!! read more

Fast service and a perfect repair of a shattered iPhone. Talk to Didi, she does fantastic work and helped me save money too. Very satisfied.

My tech, Chris, was terrific! Went the extra mile to make sure the repair on my iPhone was done right. I have gotten 6 iPhones fixed at this place, and it has been stellar service every single time. Visit them lower level at Mission Viejo mall by Coach/Fossil stores. Thanks WeFixit! read more

These guys are more of a hassle than dealing with Apple. I went and got my screen fixed on Christmas Day but the guy that fixed it messed up the digitizer on the screen so my phone was all messed up. I asked him about it, he looked, and said go home and reset it and it should work. Did that, and it got worse. When I was putting the cover back on my phone, the top of the screen cracked. So I went in the next day and the guy told me "sorry bro, id love to swap out this screen but since it's cracked I can't, you gotta pay another $200 if you want it fixed." These guys just made me lose and extra iPhone when I could've used the original $200 at Apple. Terrible service, terrible workers and terrible attitudes. Not impressed. read more

I brought my daughter's phone to get fixed. The repair guy, Thomas, was awesome. Very friendly and funny as well as quick and reliable. Highly recommend him. read more

We Fix It - Thomas with the fixed phone :) - Mobile Phone Repair Near Me - Mission Viejo, California

Just got my phone fixed by the incredible Laura. She is super friendly and super fast! I only waited like 20 minutes! She taught me a little bit about taking better care of my phone and got me everything else I needed for it. So happy I found this place-hassle free. Even comes with a warranty! Thank you Laura (: read more

This review is for their new Dana Point location on PCH. Very professional, fast and efficient. He fixed my son's iphone 4S in 25 minutes (cracked screen). He did give us a 1 year warranty as long as it's not water damage or dropping it, I think it covers possible problems from having opened it in the first place. My son is very happy to have his phone fixed. Will come back. read more

The technician diagnosed a defective iphone 7 + screen LCD, quoted a fixed repair estimate, upon acceptance by me, proceeded to fix and have ready to go in about 45 minutes. I will gladly go to them for any other Apple divice repairs that I need and recommend to others. HIGHLY RECOMMENDED. read more

Just recently went to these guys Pablo, Chris, & Ben. Fixed my cracked LCD screen then factory sent cracked front screen. They r quickly replacing it no questions asked. Had gone upstairs in mall to "other" mobile repair place..they refused to repair my Samsung!!! Go to WE FIX IT, INC read more

Got my phone replaced here by Alex N great customer service and speedy repair. Thanks guys.

Alex N. was amazing! I was very curious of how iPhone 6 repairs work on broken screens and he offered to show me step by step by fixing mine. Very pleasant and easy to talk too. Recommend him 100%. read more

Moses is awesome! I thought my phone was done for but he replaced and cleaned for $50 , good price .

Awesome!!! They fixed my shattered screen it was so bad my button fell out he fixed the whole thing in under ten minutes totally impressed and the other store in the mall tried charging me 175 this place did all kinds of repairs for only 115$ !! Hopefully I won't break it again but if I do im coming back here !!! read more

Ben was great and helped us identify the problem with our son's phone and fixed it. I recommend giving them a try for any of your mobile device woes. read more

Unfortunately I had very bad experience with this company since day one. Order of my new screen took longer than promised, no contact was made as promised, phone did not work well (or at all!) even after they repaired it (in Mission Viejo Mall). I had to go back six times! Still no success. I would much appreciate if they would simply tell me that they are not able to fix it rather than keep charging me and still not able to fix it. After 3 plus weeks I asked for refund, at least 50% back would be nice to go towards my new phone, which I ended up buying. They charged me $160 for the repair. No refund was granted by their manager instead I was offered that they will keep fixing. My complain to the manager was ignored. I will never use this company ever again, I will not recommended either. Very disappointing! read more

Great job fixing my broken iPad screen. Several cracks - was almost completely shattered and it's good as new. Next day pick up, great job Laura!! read more

Ben was so helpful in getting our phones fixed today! He was friendly, fast, and informative! He repaired our phones in 20 minutes flat! We did pay just slightly more than other vendors but the quality was better and the warranty seems reliable! I will update if we have any problems, but we are very satisfied! read more

Moses was very knowledgeable about the speaker problem on my phone and even saved me money by not replacing parts that I thought it needed. I was in and out in 30 minutes. Great customer service and very friendly. Will definitely be back again! read more

Brought my boyfriends phone here to get repaired cause it had good reviews come to find out I have to come almost every month because the screen starts to come off and they have to re glue it! 100 dollars to come back every month definitely not worth it read more

Marc works at the cart in the The Shops At Mission Viejo. He did an excellent job. He was very friendly, very prompt, courteous, and he fixed my iPhone quickly. On April 17th at around noontime, I stopped by to have him replace my cracked screen. He did it in 20 minutes. Later on that evening, I saw that my iPhone touch ID wasn't working, so I took it back him that evening and he fixed that quickly as well. I recommend you looking for him the next time you need a cracked screen replaced. Thank you Marc! Great work!!! read more

My iPhone screen was cracked and looked terrible. Was referred to We Fix It for a screen replacement and my phone looks like new!!! they were reasonable on price compared to other shops. James was quick and wonderfully friendly! Thank you James! read more

James was really helpful and fixed my phone very quick, definitely going here for future repairs! He's also pretty cute :)

Good work and fast. Thank you!! You've fixed my phone twice and never disappoint. Only negative would be that I ordered the screen and was told it would be in "the next day", for a week long. A little disappointing, but quick work once screen was in. read more

Walked up on a busy Saturday and they got to me within a minute or two and gave me a great price ($129) for replacing the screen on my iPhone 5. 30m later it was done and we were out, great repair, great price, great speed. Thanks guys! read more

I had a cracked screen on an iPad 4. It's was fixed flawlessly and works great. Ben is the best.

Great service. Fast repair. Definitely recommend. Thanks to Victor for his timely service. read more

NOBODY SHOULD GO IN THIS PLACE ! My phone fall on the floor and the screen crack but everything works very well no problem i keep my phone like that for 1 month because i didn't the money to get it fix. I went there to fix it and the guy told me that in one hour my phone would be completely fix for 60 dollars ! I came back one hour after with a good new and a bad new, It as free BUT I will get my phone 3 days after because apparently my button was "broke" (Weird because my phone worked VERY well before that) So I wait 3 days without phone and i came back. An other guy was here he explain me that my phone was not fix yet because they have to wait to receive the LCD screen and it would be 160 dollars !!! (Money that I don't have) But no choice because my phone can't work without that. I wait 3 days more. I came back there for the third times my phone seems fix but without battery. I come home and see that my button doesn't very well and in the background of my phone has lot of chinese sentences (weird) and something on the front of my phone is not in the good place .. 2 days after I write a text to friend and the screen just crack in my handS, IN MY HANDS ! So i decide to see the manager for the 4th time !! But the manager (ZACK) choose to do nothing for me because it's not his fault if my screen is break again and he can't do nothing for the chinese symbole etc ... He can't give me my money back ! Now I have a phone worse that the beginning and with 160 dollars less in my pocket. This shop is not a good place to go, I highly inadvisable to go to this place to have a phone fix in good conditions. read more

Ben and John got my phone fixed super quickly. Waited less than 15 minutes when all the other places I tried wanted me to wait at least till the next day with virtually the same pricing. Highly recommend stopping by if you need to get your phone fixed. read more

Came here to get a quote on my broken iPhone 6s, which has been out of commission for about 6 months. Mark took the time to fix my phone for an incredible price! If you need your phone fixed for at reasonable price come here! Ask for Mark too, he's the man!!! read more

Dropped my iPad a few days ago and my glass screen was completely cracked! Zack at We Fix It, Inc. was very helpful and friendly. Zack walked me through the process and throughly checked out my iPad and told me exactly how long it would take to fix and the type of glass that he would use to replace it. I dropped off my iPad and 2 hrs later my screen was replaced and looks brand new! Great customer service and I will definitely come back the next time I need service on any apple products! read more

Zack was able to backup my son's destroyed iphone 6. This was something Apple could not do. Thanks to Zack my son was able to keep all his memories from his first year in college. Great service. read more

Worst experience I've had in my life. Brought my phone to get a cracked screen fixed. Did a HORRIBLE job, I had to go back again to re-fix it, which made it worse, and the phone eventually got to the point where I had to bring it to Apple because the the phone was disabled which lead to me losing all the pictures on my phone. I hope others read this so they never go thru this headache read more

My screen was completely cracked and the chards were getting in my ear when talking on the phone....I went here a year ago for them to un-lock my iphone for tmobile and today for them to repair my screen. They did such a great job and did it fast for a great price! I thought I had to buy a new phone for $550! So glad I went to them first! Thank you we fix it inc!!! I will always go to you in the future for all my phone fixes read more

Went to repair screen of iPhone 6. John was very helpful and completed the repair super fast. Perfect service.

Thomas is the best! He is friendly, fast and efficient! Highly recommend (it's between BCBG and Zara)

This is my second time coming to We Fix It, in the Shops at Mission Viejo. They do an excellent job! Super fast, very friendly and very reasonably priced. Go to Moses, he is a total wizard. He got my phone done within minutes. Thanks again! Hopefully I won't drop my phone anytime soon, but if I do, I'll be back! read more

Thomas did a great job fixing my sons phone he did it quickly while we shopped around the mall. Thank you Thomas!

Alican was absolutely amazing! He was extremely professional, accommodating, and friendly. I will definitely recommend this place to my friends because of him. They're prices are great and the service is extremely quick and done very well. My phone works great with no problems at all and the screen protector is a great plus. Thank you alican! read more

Great service. Quick & professional. I highly recommend this place. I broke my phone screen & they were able to replace it.

Ben fixed my phone quickly and was very professional. I would come back for repairs on my iPhone 6 again!