Honest and Straightforward!…read more I had a great experience at The Car Guys in Melbourne, FL, thanks to Bill. He was extremely honest, upfront, and genuinely helpful throughout the entire process. No pressure, no tricks -- just real information and a down-to-earth attitude. Bill took the time to explain everything clearly and even pointed out a few minor things about the car that most dealers would have glossed over. That kind of honesty is rare these days, especially in car sales. If you're shopping for a vehicle and want someone you can trust, I highly recommend The Car Guys -- and definitely ask for Bill. You won't regret it!

I bought a new golf cart from them two years ago. I called for my yearly maintenance and they…read morepicked up my car for free, as I allowed them to put their sticker on my windshield. When they delivered my cart it was filthy. Looked as though it had been driven in mud. I also discovered a big scratch that had been painted over on back hand rail. They denied everything and charged me $110. STAY AWAY FROM THIS PLACE

We had an outstanding experience at Boniface Hiers Kia of West Melbourne, and the biggest reason…read morewas our sales associate, Aly. From the moment we met her, Aly was friendly, professional, and genuinely helpful. What really stood out was her demeanor--she was never pushy or overly aggressive like you sometimes experience at dealerships. Instead, she took the time to answer our questions, responded promptly whenever we reached out, and made the entire car-buying process comfortable and stress-free. We actually visited other dealerships and looked at other vehicles, but in the end, we came back to Kia because of Aly. She earned our trust through her honesty, patience, and outstanding customer service. She made us feel valued instead of pressured, and that made all the difference. If you're shopping for a vehicle, we highly recommend asking for Aly. She's an absolute pleasure to work with, a wonderful person, and someone who truly cares about her customers. Boniface Hiers Kia is fortunate to have her on their team!

Boniface Heirs Kia in W. Melbourne will drop the ball on Gap Insurance Refunds. Gap insurance on…read moreyour prior car will not transfer to your new car. I bought a new car in May 2026. I love the car, but the Gap refund I was promised has not been delivered like they said it would. I called Boniface Heirs Kia in W. Melbourne numerous times for help in this matter with no success. I even contacted Kia Financial like the dealership told me to, but no luck there either. I am now waiting 2-3 months to get this Gap refund owed to me that Boniface Heirs Kia in W. Melbourne said would be " No Problem" when I buy the car.

They tried to give us 3k less then blue book on our trade in plus they tried to charge us 2k over…read moresticker for their vehicle

Awful experience! Asked if any dealers fees and was advised no. There was a $700 reconditioning fee…read moreand $180 electronic fee, I believe. Then, they add $1250 salesman commission to the price of the car. Every dealer I have ever bought from has the commission in with the price. When I laughed and said, forget it, Brandon asked if I would buy the car if the $1250 was removed. Very shady place. I'd stay away. I would give zero stars if that was a choice.

Bought a 99 Honda Accord Standard 5-Speed, beautiful car. Never had a problem. Had to get an oil…read morechange but that's it. I drive about 2k miles a week and not a single light on the dash. Thanks guys!!

From the owner: Buy here pay here, no interest, no dealer fees, no finance fees, no job check, no credit check, in…read moreand out in 20 mins the quickest and easiest place to buy a car

This was a wonderful experience! Tommy was so helpful and knowledgeable and Harland made it so…read moresmooth. Highly recommend!

***Do not buy a car from this dealership***…read more This has got to be one of the shadiest dealerships in the country. They misrepresented & lied about the condition of a car that I purchased to be shipped cross country. The car arrived with body damage, pealing window tint needing replacement, stained headliner, bad rear differential, bad wheel bearings, bad front and rear sway bars, bad bushings, bad sway bar links, bad ABS Dialogue Sensor and a steering wheel with scuff marks that were hidden with dye. I was promised I could return the car if I was not satisfied with the condition and the owner refused to honor this or take any responsibility for these issues. Complaints filed with FL Attorney General, BBB and FL Dept. of Highway Safety & Motor Vehicles. ***Do not buy a car from this dealership***