I had to ship an SUV across the country and had no idea what to expect. I was wary because I've heard bad stories from folks who did the same. I used Webster and was very pleased how it turned out. Not only was their price competive but the truck got picked up when they said and was delivered on-time delivered with no issues. I have another car that I may be shipping and if I do, I will use them again. read more

As others have mentioned, this company is robbing people without a gun. Price quotes unrealistic, pickup dates unrealistic. Seems like their way of doing business. Give you a price, take a deposit, then when your pickup date comes and goes, the extortion kicks in for more money and missed pickup dates. They asked for $150 more then charged my card $250. They deserve negative 5 stars! Slime balls!!!! He likes to call it "expedited" doesn't matter when you tell them the car needs to be picked up, it will surely be past the date so he can call it "expedited" and charge you more. SLIME BALLS!!!!! read more

Moving is always so stressful, but when you can have someone look out for you, it means the world. Never was a phone call not returned on the same day. My car was picked up at my door and delivered 2000 miles away 2 days later. But, I think the best part with Wayne is the responsiveness, and personal attention he gives his clients. read more

IMO, one of the worst customer services experiences I've ever had. Miscommunication between employees on company policies, but the fault seems to fall back on the customer. When trying to ask crucial questions, most of the time the "answers" didn't answer the question at all or didn't make any sense. When I tried to clarify or ask again, I was almost always cut off in mid-sentence by Wayne responding with "we already discussed that." Obviously there's still some lack of clarity or else I wouldn't be asking. That's simply no way to treat a customer. My takeaway was that they knew they had some accountability in the "communication errors" but weren't trying to hear it. It left me feeling uncomfortable and a lack of trust. If you're considering this company, be ABSOLUTELY sure that this is the company for you and take all of these reviews to heart. Read the terms backwards & forwards because they will hold your feet to the fire whether you're right or wrong. Be on the lookout for fees you weren't originally counting on. My photo below is an example of this. This is a text conversation between me and Webster employee Amanda. My original availability date was 7/13. I called Webster to see if that date could be altered, as I needed the car picked up before 7/15. Amanda told me that there was availability for pick up on July 1. I agreed verbally and she sent me this confirmation text. Wayne called me at 3:19pm to tell me I'd have to pay an extra $150. I told him about Amanda's text and he said she was mistaken because she didn't hear him talking on the phone with the driver. I'm still not clear on what that means, as Wayne confirmed in another part of the conversation that he and Amanda were working in two different locations. I'm not sure why there was ever any question/dependence on her overhearing him? I tried to get clarity on that multiple times and he kept repeating that she didn't hear him, which doesn't clarify a thing. Nevertheless, no responsibility on behalf of Webster. I was charged the fee. First time in my life I'd been held responsible for an employee's misstatement. Regardless if Amanda "heard him" or not, Amanda, as an employee of the company, is responsible for communicating policies correctly to customers. If it's their policy to charge an extra fee for moving up the shipment date, Amanda should've know about that prior to texting me. Clause #14, bullet 4 in their Terms states that "[i]f you cancel/cancelled your order after it's been assigned to a carrier does not pick up your vehicle(s). No refund of any kind since said carrier could charge us or leave us a negative review for a car no longer available." When I asked to cancel, I'd only paid $150 deposit. However, Webster held me to the additional $150 charge because of the assignment. They did refund me $25 of my deposit, per a contradictory clause in the Terms, but only after I pointed it out. Good customer service would've been a company owning responsibility for the miscommunication, used my initial $150 deposit to pay the driver, and let the customer walk away with no additional charge. That's definitely not what happened in my case. I ultimately cut my loses and cancelled. Expensive lesson but grateful it didn't go any further. read more

Webster Hauling - Vehicle Shipping Near Me - Atkins, Arkansas

Terrible experience with customer service. Staff would not identify themselves. Nick NEVER responded to email questions or voicemails. They give you a lot of information on the phone and then tell you they have it recorded and YOU MISSED IT, IT'S YOUR FAULT YOU WEREN"T PAYING ATTENTION when you actually call back and question them. The date you give for pick up is actually the date they send an order for some random truck driver to take the order. They do nothing to see that a driver is actually going to pick it up. Agree with the others about the bait and switch. My price went up $350 from the quote to the order. AVOID AVOID AVOID!!! Their website brags being better than other companies. What a joke. People that gave 5 stars should consider how lucky they are. I would guess their company wrote those reviews. read more

Webster hauling transported my RAV4 from Arizona and Idaho. On time pickup and on time delivery.

I recently needed to have a car transported from Montana to California. Webster Hauling was fantastic from start to finish. Great communication and the car arrived on time and in perfect condition. Highly recommend! Thank you, Webster Hauling!! read more

Be VERY careful. Wayne would promise you the world. He would say; "yes, i have you covered" "yes, we can pick it up on that date" and then will ask for $150 deposit. I paid the deposit and he even said "here is my cellphone number so that we can text and be in touch so i can help you with anything that comes up". He said the driver would get in touch 24 hours before the move. when nobody called i texted Wayne. He said he was still trying to find a driver and that everything was going to be fine. When the time came nobody showed up and my car was NOT picked up. Be VERY careful before you rely on them. They don't have their own drivers. Webster Hauling is basically a dispatcher and he may or may not be able to move your car. Just know that when you go with them you are gambling. read more

Contracted the $150 with Wayne to get a truck hauled to me. After over a week, and still no driver, and no contact either, I contacted Wayne to cancel. Wayne insisted on keeping the entire $150 even though no driver had been found or contracted. Even though he still refuses to refund me for no services being rendered, I wanted to post this to make sure no one else makes the same mistake. I may not get my money back, but I suspect this will cost them more than $150 in lost business due to the poor business practice. Always do the right thing, and you won't have to worry about bad reviews being posted Wayne! read more

I do not enjoy writing negative reviews and rarely do it. However, in this case, I feel compelled to write a negative review in the hopes that other customers may avoid a situation like mine. Bottom line with Wecartransport: avoid at all costs. Three reasons explain my negative review. First, my vehicle arrived damaged. Wecartransport hired an unreliable, dishonest company to transport my vehicle as part of a military move. The car arrived damaged, dirty and missing a roof bar. Several large scratches were visible on the car. A large scratch and damaged paint were visible where the roof rack was positioned. Second, the company did next to nothing to reimburse the cost of damages or the loss of the roof bar. I asked for repair costs and or replacement of my roof bar and the company flatly denied my request. Third, the company's customer service in dealing with this situation was nonexistent. Eventually, the company even stopped answering my emails and phone calls. In my view, this company cares more about their bottom line than treating their customers fairly. Avoid at all costs and go with a different company. Unfortunately, I will also be addressing my concerns to the Better Business Bureau. read more

This company and especially Wayne is terrible. STAY AWAY from this company. Wayne will give you a low ball price - then days later provide a trucker at a rate that is higher than the going rate. They do not respond to phone calls or texts after they RIP you off. After waiting 10+ days to ship a vehicle - we tried to cancel. Wayne refuses to refund the $150.00 deposit. STAY AWAY from this company. read more

Super fast. Picked up on Friday and delivered Tuesday morning. The whole process is very professional and reliable. Hightly recommend.

I would highly encourage you to not use this service. If you can find more professional service and go with that one. The price that was quoted was not the price that was honored. There were additional fees at the time of pick up and so many inconsistencies with things that were being told. I regret using the service and will never do it again. I did ask for expedited service but nothing was fast about this process. I was told that my car would be the first to be delivered and it was the last. I am not sure why I was charged a premium when that did not end up being the service that was provided. I feel as if I was scammed out of extra money for nothing. Wayne also did not mention that there would be an additional charge for having items in my car so when the driver came I was charged an extra $100. All Wayne stated was that there could be items in the trunk and back seat under the window, nothing about any additional charges. read more

Webster Hauling is by far the WORST company to do business with. I will not even call them a company due to their lack of customer responsiveness and overall lack of communication. I placed an order for my car to be shipped on December 3rd. ONE MONTH LATER - there has been no response or updates, they took my deposit and won't pick up the phone or reply to any emails. Piss poor performance and 0/10 customer experience. read more

Very prompt with responses and willing to work with me. I had to have my car picked up by an specific date and they made it happen! They actually came earlier than expected which was more than fine with me. read more

I signed a contract for $700 for moving my car from Norman, Ok to Buffalo, NY. I paid a down payment of $150. Before signing the contract, they were very nice and promised my car will be picked up soon and first pickup date was 17-Mar. After I signed the contract, the niceness was no where to be seen. Every time I used to call them for asking when my car will be picked up, the guy will start saying if you want an early pickup you will have to pay more (~$900 to $1000). Being a student that was a huge change for me and I categorically told him that I cant afford it. However when he kept pressing this I asked "HOW MUCH MORE IT WILL CHARGE AND HOW EARLY HE CAN MAKE IT HAPPEN". The intention was only to find out if I can afford that extra price or not. On 22nd march I got a text that my car has been assigned to a driver. NOWHERE IT WAS MENTIONED THAT THE PRICE HAS BEEN INCREASED. On 24th the driver picked up my car. On 28th he delivered the car to me in Buffalo. To my utter surprise, he started started asking $750 and was showing me his contract. I also showed him my contract of $700 ($150 paid in advance and pending $550). However he was not ready to listen to me and said either pay $750 or he will not give the car. It was a Sunday so Webster Hauling did not answer the call. I was forced to give me $750 to get my car and I BORROWED MONEY FROM MY FRIEND. However, the driver told me "WEBSTER HAULING DOES IT OFTEN AND CHEAT PEOPLE". The driver had such experience in the past when he had a different contract and customer had a different one. I will not say it was the mistake of driver. He was also kept in dark like me. On Monday when I contacted the Webster Hauling, the guy was very rude and said I agreed to $900 OVER CALL. I was like are you kidding me? As I mentioned before, I just asked for inquiry purpose and never said yes. If there is an increase in price, they should mention that in writing and not assume on their own that customer will be ok. They did not send me any revised contract or for that matter anything in written. They just assumed that I will be ok paying $200 extra. After I asked him again and again he kept saying I confirmed on call so he did that which is not true. At the end of the day, I felt cheated and betrayed. Being a student it was difficult for me arrange $700 and then had to borrow extra $200 money from my friends. I WILL SUGGEST EVERYONE NOT TO WORK WITH WEBSTER HAULING DUE TO LACK OF HONESTLY AND FEAR OF BEING CHEATED. read more

By far the worst experience of my life. Don't trust anything these guys say especially Wayne! I gave him 3 weeks to find me a company to ship my truck from San Diego, a big city, and the day it's supposed to go out he tells me he's still working on it but expect a higher price than what was quoted. Mind you I've called every three days for the past 2 weeks. Wayne is a liar and only wants the deposit. STAY AWAY FROM THIS COMPANY! Go with a BBB company to ship you vehicle. Don't get to the day before you leave to hear the company is still working on the deal like I did. He also said that my father and I had been calling and harassing him, I don't even speak to my father, so that tells me one thing. He's doing to to other people as well. And to top it all off he then proceeded to hang up on me and leave with a $150 deposit taken and no one to ship my vehicle. The worst customer service I've ever experienced. DO NOT TRUST WAYNE! read more

Response was good and let you know what was happening every step of the trip. Driver spoke very little English but could communicate with the essential things. Would recommend this company to haul your vehicles. read more

Great work! They shipped my car from Phoenix to Los Angeles. Professional and reliable company. I got my car the next day. Definitely recommend them. read more

The Webster hauling company proved an excellent choice for us. We inherited car of a friend who died in Minnesota and had to get the car to Oregon. We are in our 70s and had never done this before. Amanda was very helpful, gave excellent advice, and set up estimates from 10 companies to move the car. We chose one and Nick kept in touch with us through the process. The car was picked up in Minnesota and 1500 miles later was delivered on time and in good condition in Oregon. Webster Hauling kept us reassured and relaxed through it all--very important to people who had never done this before. Their rates are extremely reasonable. We would definitely use Webster Hauling again and recommend the to anyone. read more

Very efficient and great customer service. Nick kindly answered my million questions. Driver was excellent and willing to work with best way to pick up and deliver. Would use again. read more

Wayne did an excellent job shipping three vehicles from Texas to Virginia short notice. They bailed me out after I had been booked with another carrier for about three weeks and the pick up date came and went with no action other than them asking for additional money. I cancelled with them on Monday then I called Wayne. He took the time to explain to my why my vehicles did not move and told me no kidding how much would get them to move. I called him back on Tuesday, to set up shipping . Within one hour he called me back and told me a truck would be there on Wednesday night and the three vehicles would be in Virginia Friday morning at 0800 hrs My vehicles were loaded Wednesday night and my agent picked up them Friday morning as promised with zero concerns. The experience from my initial call to final delivery was very professional. No issues at all, best car shipping experience I have ever had. I will never go with anyone else for car shipping besides Webster Hauling!!! read more

I've shipped 3 vehicles across the US, and this was by far the best experience I've had! Quick pickup, on time delivery, and awesome communications from dispatcher, hauler, and driver. Even with the challenging weather (snow during the trip and 0 degree drop off temps) everything went smoothly and the driver was great with the bitter cold temps. You've got a great crew and I'll definitely use Webster again! read more

Uses bait and switch. I paid a lot more than the price quoted. Stay away!

I'm not one to take the time to write reviews. Honestly I'm just to busy, but this one I do have to write. Long story short. I contracted with weber hauling aka wecartransport and it was a total waste of time. They emailed me a quote but when I called to set it up it was actually higher even with after applying a military discount which was not in the original quote. Needless to say the car sat there for over 2 weeks and has not been picked up to this day. I just now called and wrote a request to cancel the order and refund my deposit. We'll see how that goes. read more

Wayne promised on 3 separate occasions to pick up my car for x-country move. Never delivered. When I tried to get my $150 deposit returned they jacked me around for days. Pathetic...all over $150. Deserve all the shitty reviews you're getting. read more

I will never ever use this company again to transport a vehicle for me from one state to another or even across the street.! will not ever recommend them either! I was charged for tolls in the upstate N.Y. area, and I don't even live there, nor have I ever driven across upstate N.Y. (Rochester, Syracuse, Utica, Canandaigua). On October 7th my vehicle was picked up from Massachusetts by a company that Wayne Webster hired to transport my vehicle. They delivered my vehicle to me in the State of Nevada on October 14th. Several months went by until late February (22nd) when I returned my lease vehicle. The dealership wouldn't allow me to do any transactions or get another vehicle until I paid nearly $50 in unpaid tolls. Upon making an effort to full pay the rest of my lease so I can go into a finance is when Hyundai discovered the unpaid tolls. This was the first time I had any knowledge of this. I was finally emailed an EZ Pass (N.Y.) document from Hyundai after hours of phone time trying to get a hold of somebody who would provide me with something to go by. In March I contacted Wayne Webster and spoke to his accountant named Amanda. She told me to email Wayne Webster with the documents and my information and the company he hired would cut me a check. I had to call him a few days later to make sure he got the email after no calls from him and he told me that he would reach out to the company and to give him one week. One week went by and I had to call him again. He told me that he had been calling and they weren't getting back to him. Then he called while I was on the line with him and got a hold of them. They said they had an EZ Pass for N.Y., and Wayne told me that they were right and that I had to contact the State of N.Y.. They may have an EZ Pass, but was it active, was it paid up, did they have enough funds on it, was it expired, did somebody drive my vehicle, etc,... For a whole week I have been calling EZ Pass State of N.Y. Tolls Line (800.333.Toll) and keep getting disconnected because the lines are highly flooded or backed up. This situation has been going on since October of 2021 and caught me by surprise in late February of 2022. By the way the name of the company that Wayne Webster used to transport my vehicle is named "K1 EXPRESS". My next course of action is the better Better Business Bureau and then and Attorney. Seems to me that the companies involved should be paying me back and they should be contacting the State of N.Y., not me! read more

I'm so glad I use this company they were very accommodating to my needs were helpful in communicating with me all the way. My car arrived on time and in perfect condition. read more

I was a bit apprehensive about having my car moved across country, but have to say Webster Hauling made it very easy to do. The driver communicated with us very professionally along the way. We asked for our car to NOT be delivered before the date we were arriving, and he called the day before, and delivered our car to our home on that day (another company we considered wanted us to meet them 5 miles away) read more

Webster hauling was very quick to ship my car. The communication was excellent. I highly recommend.

Great service, Wayne was very helpful and transparent on cost and timing of delivery. Vehicle was delivered on time and in exact condition as purchased. read more

Wayne took really good care of us. I got burned by a few other "brokers" who claimed they'd get a truck for me on my move out weekend. He swooped in and saved the day. Within an hour he had a driver set for me. Honesty is hard to find in an industry like that. read more

We called Wayne to set up transport for our car and he responded immediately. The car was picked up by Jake and was hauled off to Dallas the same evening. My son received the car just 48 hours later. We couldn't have been more grateful for the quick response and excellent communication from Jake, our driver. I will definitely use Webster hauling again! read more

Gave him a window to move a car anytime over the next 2 months, and wanted the lowest rate possible. He said he would "put it out there at $700", it proceeded to be booked later that same day at $900. Do not recommend read more

Had a great experience, they were on time, affordable, and my car was in the same condition as when I dropped it off

Really, really, really bad. They come in with the lowest quote and then proceed to drag you along for weeks without actually moving anything. Their fee is $150 and only half of that is refundable when you are eventually forced to cancel and find another broker who can actually deliver. Can definitely say that I learned a lot for $75, but honestly these guys are chumps. Don't use their services. read more

Had issues getting a reliable broker transport company. Called Webster Hauling and they were able to locate a carrier company in less than 2 days and at a discount to almost every other broker. Very good company to work with. read more

This company is a waste of time and money. They said I got a "standby" price where they could pick up the vehicle between 2-6 weeks and they would give me 12 hours notice prior to pick up. So I went ahead and canceled and of course, they charged me half of the deposit even though they never even had a pickup scheduled. STAY AWAY! I would take away stars if I could. read more

Thank you Gary & the team at Webster Hauling! My car arrived quickly and in perfect condition. When I needed to ship my vehicle from California to Florida, the stress of moving my vehicle was put to ease with the help of Webster Hauling. The total cost for transport was $1150. Although a pick up and delivery date could not be guaranteed; Gary walked me through the process and explained how the brokers and drivers work together to provide a speedy transportation service. My 2015 Camry was picked up on Saturday (two days from my requested date of pickup) and arrived at my new home on Thursday morning (two days earlier than predicted). The driver kept me informed with the scheduled pick up and delivery times; he communicated when he would be arriving and he showed up at my doorstep on time. The team was so friendly, helpful, and informative.. I would highly recommend! read more

We didn't like the terms in the contract, never signed it out. yet our credit card was charged. Now we are forced to go to credit card company. I needed a car shipped, I talked to broker Wayne the owner of Weber Hauling. He told me if I needed to I could cancel my order with no charges applied, because I was unsure of needing his service, as I was already waiting to hear back from another company. After telling him I didn't need his service I received a charge even though I had NOT SIGNED the contract. the fee I that was charged was in the contract that I had not agreed to and didn't sign. I called him multiple times explaining I had been charged, and he promised a refund, but refund was never given. I called back and he started ignoring my calls, I finally got thru using different phone, and he lied and told me he wouldn't give me the refund, and wouldn't even let the trucking company know there wouldn't be a car for them to pick up. Had multiple witnesses hear him over speaker phone that he would refund me. he went as far as ignoring my phone calls and hanging up on me. Im currently trying to get a hold trucking company he brokerd out to, so they don't actually show up for no reason. to save them a trip for nothing. In conclusion he is very dishonest, and IMHO a scam artist. What he did is frankly illegal, and hopefully fraudulent charges will go thru on my credit card company. read more