501 Towing & Roadside scraped my truck against a road sign…read more Once they're guys dropped me and the truck off at a Firestone in Benton Arkansas (I believe it was) they told there drivers to leave. Hence, I didn't get a receipt. When I freaked out and tried to claim it, progressive said that said they never towed me and I was just talking non sense. Jason (owner who agreed to pay damages) +1 (501) 249-8855 Anita Williams (who I was told to send my quotes to & that they'd take care of me outside of insurance) +1 (501) 451-2151 & +1 (501) 424-5367 The driver who damaged my truck & took me to Firestone +1 (501) 304-0599

From the owner: We are a towing provider located in Benton, AR. We also offer roadside assistance. We serve all…read moreareas of Arkansas.

Don't waste your time waiting on them. They said they would call me within a hour to tow my vehicle…read morefor me. 3 hours later they called me back. I had already made other arrangements.

These folks treat you like you're their best customer, their rates are more than fair and they get…read moreto you fast. Very competent in what they do. Highly recommend Wayne's Wrecker Service!

I want to be as fair as I can be with my review, I don't give a 1 star lightly, but in light of…read morespending over 500.00 on a fix that never happened and as you can see, my check engine light is STILL on, I think 1 star is fair. So when I took my VW in and it was looked at, I was told a spark plug and coil had to be replaced because of carbon build up, ok....autozone checked the code for me and it said nothing about that area, but I said hey they should know better then me right? I'm just a single women who doesn't know that much about cars. So I gave them ALL of my savings I had spent 4 months saving up and THOUGHT I got the issue fixed. Literally the next day, same issue is still happening, car can't idle without check engine light blinking and coming on, it sputters when it's warming up. Autozone had said the code showed the mass air flow valve was faulty, this place NEVER ONCE fixed that issue, they in fact ignored it all together and did what they wanted. At this point, they let me come back and they do the testing for free, and tell me we can replace everything again incase the parts were bad, again they do this for free, BUT here's the kicker. They never actually did another fix and here's how I know they lied to me. My carfax shows EVERY SINGLE TIME I have work done on it, no matter how small, it's on there automatically. My carfax shows the first "fix", but it doesn't show anything else ever being done to it. Hines Service Center, not only didn't fix my issue, they LIED to my face about fixing it a second time, AND they couldn't even give me paperwork on the second "fix" either. In short, I am out 550.00, nothing got fixed, they scammed me because i'm a woman and I can not recommend this place if you are a female driver, thank you.

They repaired my vehicle just fine. A friend volunteered to run the diagnostics with his code…read morereader, so I knew what the problem was when I took it in. Upon check out, they gave me a 4-5 page list of services and repairs the vehicle needed. Okay, I appreciated the inspection because there were a couple issues I wasn't aware of. I was pleased enough with the service that we took a second vehicle in, this time with no check-engine light on. They described the repairs they needed to make, which tracked with what we knew. We authorized them and paid. We got the vehicle home with zero problems. The next day, we had the exact same problems we asked them to repair. It was almost as if they did just enough to make sure we could get it home, so we would bring it back in for further repairs. I trusted the AAA rating, never bothering to look at Yelp. Never again. What we experienced is a pattern that you can see from the other low ratings. The AAA rating means nothing. If you don't know anything about statistics, the customer surveys AAA conducts are neither reliable nor valid because they are not anonymous: https://autoleap.com/blog/how-to-get-your-auto-repair-shop-aaa-approved/.