I can't say enough good things about Jodi and Greg! From the time I walked in the door to the time…read moreI drove away, they were nothing short of kind, friendly, personable, and kind again for emphasis. There was no unnecessary upselling and everything was transparent from start-finish. 100/10 recommend!

A big thank you to Tay, George and Ryan! This is the second…read moretime we have purchased a vehicle from Enterprise, they gave us a good deal and went above and beyond to make sure we were completely satisfied with our purchase. Thank you gentlemen.

my wife bought a car here before and had a great experience. but I didn't have great experience…read moreand they keep harassing me about a survey just dont go here sales lady was great but the lady car appraiser was not she was a cut throat and wouldn't budge. please stick with the dealerships not this car shop. dealerships are at least willing to negotiate not gouge the customers eyes out. 30,000 car and with roll over money and there fees and gap and warranty and high interest I'll owe fifty grand . I should of walked

Deceptive trade practice, I was told they can't give me what I want on a trade in. My car has a…read morecar fax minor accident and they can't/ won't sell it but it's going straight to the auction. Fast forward they have it for sale on their lot with a huge markup. Blatantly lied to my face!

I picked up my truck from Carvana yesterday and my experience was generally positive, but there…read morewere a few things worth calling out. I spoke with two client service reps over the phone. The gentleman I spoke with was great and genuinely helpful. The woman I spoke with felt more dismissive, which took away from the experience. When I arrived for my pickup appointment, the rep helping me was friendly and handled everything smoothly. He even gave me recommendations for local mechanics to complete my PA state inspection. I had seen reviews saying some vehicles did not pass inspection, so I took mine in right away. It passed without any issues. My appointment was at 9 AM. By 9:30 there were three other clients waiting and only one rep working. It felt like a scheduling or staffing issue, but even with that I was only there for about an hour to an hour and a half. The truck itself was in good shape and matched the listing. The interior was the real disappointment. It was not detailed at all and placing two paper mats in the front row does not count. There was dirt on the dash and in the cupholders. Almost every hard surface has a white residue on it. Having worked in the automotive industry for six years, I would never let a client drive home in a vehicle that looked like that. I will either have to pay to have it detailed or do it myself, which should not be the case Carvana. The process was convenient and the truck was as described, but the lack of interior detailing and some service inconsistencies kept this from being a higher rated experience.

I came early for my appointment that day. Arrived at 4:05 pm and my appointment was scheduled for…read more4:30 pm. I went into the building to the front desk and the gentleman asked for my title, (2) sets of keys and my driver's license. Within 15 minutes the gentleman, after test driving my car, presented me with my check...the same amount I was quoted on the internet website. CARVANA is everything people are talking about....fast, efficient and have a check in your hands within less than one-half hour!! I WILL RECOMMEND CARVANA TO ALL I KNOW WANTING TO SELL THEIR CAR!!

Very professional, helpful and perfect prices. Fast and friendly service that is awesome.read more

Told us they had the part we were looking for & they didn't. Brought tools just in case they did…read morebut they are a "You Pull It" type of salvage yard. Don't waste your time or money here

Don't trust this service center. They know nothing about the cars they service. After 3 attempts of…read moregetting the wrong parts for me. They sent me a link to their parts catalog and asked me to find the right parts for my model s. Stay far away from this service dept if you want your tesla to last the length of your warranty. I was able to find the parts I needed but should take 3/4 trips to a service center to get the right parts. The parts where for a pyro fuse, which is standard build on all platforms battery packs.

Amazing managers! Amazing and knowledgeable sales people. Walk ins welcome! Test drive a Tesla…read moretoday!

This was our first time in Pittsburgh, Pennsylvania. There we were, two seventy + year olds,…read morevacation was over and our battery was dead three levels down in a Pittsburgh, Pennsylvania parking garage. It was 6:30am on a Sunday. The reviews were so good, I called. Am I glad I did! You promised to be there within thirty minutes. You were! You figured out the problem and got our car started. We got on our way. You were our hero today. I will gladly pass it on! Thank you so much.

Had an appointment the next day. JS never showed up. Texted and said was out of town. I made an…read moreappointment for the next day to see if he could fit me in. He said he would try. Never contacted me again.

I just have to say that Patrick was wonderful. My husband's car was broke down at the casino i…read morecalled to get a tow. He had someone there in 35 minutes. Triple AAA was horrible and never called or showed up. If anyone ever needs a tow i highly recommend them. Thank you so much for coming to the rescue. My husband said the driver could not have been any nicer. Thank you all so much. I know where to go if i need a tow!!!!​