When I say above and beyond, Mark and his staff helped our family tremendously! Mark truly stands…read morebehind his vehicles. We came looking for a reliable car and that's exactly what we received. We will recommend this dealership to anyone in need of a vehicle!

Have bought several vehicles from here. No issues until this one - which happened to be the most…read moreexpensive. in June of 2020 bought a 2015 Ford Focus that had issues from day 1. Had to take it to dealer for some recall work (thankfully) on the clutch/transmission. Worked my rear off to pay off car early, however did not completely pay off because Mark owed me a sight shield and was unable to acquire one at the time of purchase and I wanted to still be under contract with him to provide this part, I felt if I paid it off he would not honor it. Mothers Day weekend 2021, car randomly stopped running. Just would not start. Had to have it towed home. Contacted Mark and the only help he would give me was the name and number of some mechanic. Contacted him, and based on the description of the issue, did not want to take the job. That's fine, because his estimate was outrageous! Had another mechanic come to the house to look at vehicle and he refused to take on the job as well due to it possibly being electrical issues and could turn into a rabbit hole...nice guy, appreciated his honesty. Fast forward to Nov 2021, finally had car towed to dealership, it was there for several months and their Master Mechanic had never seen this kind of issue (that's another story). Final payment was scheduled March 10, 2022. That is the day that Marks Auto towed my car out of the dealership with less than $300 owed. The fact that I had been hospitalized for COVID pneumonia and was out of work for almost a month meant nothing. To get the car back, Mark wants over $1k, when less than $300 was the remaining balance, on the day the final payment was due per payment schedule. Remember the sight shield? Never got that either. Car turned into a MONEY PIT, and Mark is very unprofessional, has a disgusting attitude, can be very rude and nasty - which is sad since he owns Marks Auto. He is an unfeeling sheister. And his office help rudely hung up on me. Will NEVER do business with him again.

Had our Toyota serviced here multiple times and Victor Nesbit has never let us down. He's had to…read moredeal with the most stingy and frustrating warranty company on our behalf, always achieving full customer satisfaction. There is not a stone he would leave unturned to satisfy the needs of the customer. If this type of commitment to his customer relationships isn't convincing enough for praise, then his genuine character and friendly demeanor should say it all. He makes that corporate Toyota dealership feel like a small town shop after you get to know him. It only took working with him once for him to remember us and greet us like old friends the next time we came in months later. Give this man a raise!

Went In yesterday for my 15k service id heard this place wasn't good but my service was covered so…read moreI went in anyway. I marked my tires to see if they actually rotated them and they did not which makes me think there's more they didn't do. Horrible for the safety of their costumers and the integrity of the dealership, last time I will be going here.

Stay clear of this car dealership, shady business practices. A family friend from another Honduras…read morecame to the U.S for work with her 6 year old daughter and needed a car. They settled on Enterprise Car Sales on Raeford Road and purchased a vehicle and have had it for a week. She was telling me that there was a bad smell in the car and they have to go to school/work with the windows down because it's so bad. I check out the vehicle and I couldn't believe they sold her the vehicle like that. It appears the vehicle was heavily heavily smoked in. She also told me she asked if they cleaned the car and they said they did and the seats were still wet from the "cleaning." Well I used my carpet cleaner and man I couldn't believe what I pulled from the carpet and seats. The water being sucked up looked darker than coffee. It's just unfortunate because it seems she was taken advantage of. Why would you let this car off the lot in this condition? According to their job posting, there is supposed to be a carpet cleaning and upholstery cleaning done. I guess just getting the seats wet was good enough. Makes me wonder what else they skimp out on just to get a sale.

My car was in the shop and while it was being repaired we were designed to this location for a…read morerental. They only two options and one of them was a no go because the car was smoked in so it would take longer to get our car. Our experience wasn't the greatest. There was only one person attending clients and answering the phones. Once she competed the phone call she proceeded to help the clients in front of us/ we were already there 20 mins. I was in a time crunch as I had a doctor appointment. We did our check in and reservation completion to speed the process but we ended us leaving an hour after our arrival. Someone came in that was working outside to help us with getting our rental car. His customer service wasn't the greatest either. His attention was on his personal phone.... I returned the car in a day early- and they called me a week later to say everything has been competed and that i would receive my deposit. Will never return back.