James was selected through Yelp, and honestly, I had no idea what to expect. What I experienced was…read morethe kind of customer service that has become incredibly rare. He quickly diagnosed the issue with our HVAC system and immediately began working to locate the replacement control board. Unfortunately, because of the holiday, the part wasn't available. Most technicians would have stopped there, explained the delay, and waited until the part could be ordered. James didn't. It genuinely bothered him that my family would be without air conditioning in the middle of the summer. Even after he left, he kept thinking about our situation. He continued following up, even when he couldn't reach me, and came back with a creative temporary solution that safely got our system running until the new control board arrives. Throughout the process, he also spoke with my husband, patiently walked him through the situation, and offered guidance before he attempted any repairs on his own. James wasn't trying to sell us another service call. He genuinely wanted us to make the best decision and stay safe. None of this was expected. None of it was required. It came from someone who genuinely cares about his customers and takes pride in his work. James didn't just diagnose the problem. He educated me, explained our options, answered every question, and found solutions instead of excuses. That is the difference between someone who completes a service call and someone who is building lifelong customer relationships. I also appreciated how fair and reasonable his diagnostic fee was. At a time when many companies take advantage of homeowners who have little choice but to pay whatever they're quoted, James was honest, transparent, and priced his services fairly. It made saying yes easy because I trusted him from the beginning. We still have the permanent repair ahead of us once the replacement control board arrives, but based on everything we've experienced so far, I have complete confidence that James will see the job through. As a wife and a mom, when your home suddenly becomes unbearably hot and you don't know what to do next, it is easy to feel overwhelmed. I was stressed, discouraged, and honestly scared that we would be stuck waiting through the holiday with no relief. James gave us something I wasn't expecting. He gave us hope. He refused to stop thinking about our situation until he found a way to help.

James from Polar Bear Conditioned Air was a breath of fresh cool air. With high heat index on the…read moreway, our AC decided to quit. James came out, looked at the whole HVAC system, and reviewed the game plan. He explained each part of the quote, prioritized each segment, and gave pros/cons of fixing each today. No pressure , just reality. He quickly fixed my chosen services efficiently. He was polite , professional, and treated my home with respect. I would highly recommend James and will use him exclusively in future needs.

The furnace went out in the middle of a cold snap in january. Called and they were immediately…read morethere. Layken and the rest of the crew were great. Can't say enough good things about them.

New AC installed in a very timely manner. Great service…read more Knowledgeable and friendly. Highly recommend.

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

After 12 tumultuous years with another HVAC company who sold, installed and serviced our furnace -…read moreand then nickeled and dimed us and tried to tell us our furnace needed replacing ASAP, we found Care Heating & Cooling on Yelp and I picked them to get a second opinion based on their Yelp ratings and reviews. They came, assessed and won my trust and business. We religiously care for and service our furnace as I don't want it to fail in the dead of winter. After looking at our furnace, Care told us that they did not see a need to replace it - that it checked out tine. We also had them service the AC unit which, knock on wood, has a been a gem and never yet failed us. They not only did the service, they made recommendations on how to maximize the cool air where it was wanted by shutting off the areas where we don't need it! I wish I would have known this was possible 25 years ago! As I freeze in the north side of the house while the hubby sweats in the south side. I work from home and my office is in the cool part and his TV room is in the south. We get direct sun that heats up that room quickly. Bottom line - this company is the bomb. One I look forward to having service our HVAC needs in the future.

I have found I CARE to be very responsive and courteous. They're technicians are well qualified and…read moreknowledgeable and have done an excellent job and taking care of our HVAC . I would highly recommend them

Khevin did an excellent job cleaning our air ducts and dryer vent! He was very professional and…read moreworked hard and fast to make our home so fresh and clean! Lowe's has one of the very best prices around for air duct cleaning and we couldn't be more pleased at the results! Highly recommend this company and Khevin!!

From the owner: Since 2013, Lowe's Air Duct Cleaning has been providing air duct and dryer vent cleaning throughout…read moreSan Jose, Santa Clara, Alviso, CA, and the surrounding areas. Our services improve air quality, remove safety hazards, and keep your ductwork and vents free of obstructions. Each of our professional techs follows the same process and protocols, such as providing camera results, always cleaning up after the job, and following the National Air Duct Cleaners Association (NADCA) standards. We provide flat-rate pricing packages, have a 100% money back guarantee policy, and never include hidden fees. Ensure that your home is the healthy environment you want it to be and contact us today.

I recently purchased a property in Columbus and discovered there were a couple issues with the…read morefurnace that the home inspection did not catch (broken ignitor and wrong filter size). I found Mike from Thermo Pros on Yelp and requested for a quote. Mike got back with me within a few minutes and I scheduled an appointment with him later that week. Mike on was time, honest, and true to his quote. Despite me not being on-site, he kept me in the loop through texts/calls and updated me throughout the entire repair process. Mike checked if the repair was under warranty and found parts for me the same day. He was able to fix the issue and get the furnace up-and-running in less than three-hours. Thank you Mike!

I hired Thermo Pros for a HVAC system replacement after looking for a system installer for weeks…read morebeing quoted literally thousands more and told they had no one available. I never balked at the price because I didn't realize there was a better one available - I could not get anyone to come do the work because it was an AquaTherm furnace and they preferred easier jobs that weren't as complicated. Mike from ThermaPros came out super quickly to inspect and began work almost right away. He finished the project in less than two days after all of the parts were in. The system works amazing and I'm stoked and grateful to have found him. His prices are truly fair, the work is excellent and he has gone above and beyond multiple times after to follow up and ensure our happiness (excellent business ethics). I'd give 6 stars if I could. Highly recommend calling them for your next project.

Kain's consistent dependable service, honest recommendations and great prices have made me a…read morecustomer for more than 15 years. Kain's wears masks during service calls.

I have my furnace serviced - cleaned and checked each year by Kain. Just had AC fixed today. Very…read moreprofessional and always fix the problem. Was not pressured to buy a new ac or furnace- they troubleshoot and fix when possible. Great service every time.

This is the first HVAC business to respond to my quote request. They had Greg out to me within 24…read morehours. He fixed my issue as best he could, showed and explained to me what had gone wrong, and returned with two other guys to replace my furnace by that weekend. Not only was I able to keep my house warm between his service visits, the installation was done well before I had to go to work. I greatly appreciated the punctual, friendly service.

They were quick, kind, and reasonably priced! We will be calling them for all our HVAC needs!read more

Called with an arrival time! Prompt, courteous and friendly. Determined problem efficiently and had…read moreeverything working again quickly!

Nick and his coworkers that came out 2 times for us, were excellent! I'm so pleased with all their…read morework and expertise! I wouldn't call any other company now that we've worked with them! 5 stars all the way!!!