I couldn't find the machete cherries for my pineapple upside down cake. When I first went to the…read morecheckout line 2 guys were standing there talking, doing nothing. One of them said it's on four or five. The other one said it's on aisle eight. I started to go and then thought forget it I'm disabled and my body was hurting. I turned around and went to another checkout line, and those guys saw me and they were still doing nothing but talking. I told the guy in the girl that were working my lane neither one of them considered my need. Whenever I ask somebody in Kroger where something is, they stop what they're doing, look it up and then take me to it. A good reason to go elsewhere.

2 Lines open 8 customers deep- went to the front desk and requested they open a line to get the…read moreshoppers out of the store. Told about the company policy of "4 in line WE WILL OPEN A LINE." Her reply " well you can always do self-check-out. We had a full buggy load of groceries, ask to speak to the store manager. Said she will called, NO RESONSE, so I asked for the manager a second time, NO RESPONSE. The entire time there was two workers standing around the self-check out looking around. If I didn't need the items in my buggy, I would have left it sitting for the two at the front something to do. We have been shopping at Food City for 15-16 years. When I got home I called to ask to the store Manager Matt- 18 minutes on hold. Response "Do what we can to work on it- sorry about that." LAST VISIT TO FOOD CITY--Krogers is about a mile away and cheaper on the majority items with coupons.

The quality and price of items at Aldi can't be beat! The layout of this location is great and some…read moreof the friendliest staff I have encountered at any store. They clearly have regulars, as you'd think they have their own personal fan club. People joking and speaking with them, addressed by name. I love environments like this! Make a point of telling these hard-working staff how appreciated they are! It makes a huge difference in the experience. Reasons for star reduction? No curbside option like the Bearden location, deep potholes making turned over carts blocking spots in the lot, and often picked over/out-of-stock items that I can find quickly at other locations. As for the must-try items at Aldi? We love: -100% whole wheat bread -mini rasisin bagels -Hawaiian rolls -Apple Streusel bread (holy YUM!) -Chocolate Chip brioche loaf (great for french toast) -zucchini/squash -peppers -bags of apples -Parm couscous -salmon (much fresher than grocery or big box stores) -family chicken breasts -deli ham (comes in 2 sealed packs, so lasts longer) -hummus -cheeses! goat, unique cheddars, fondue, string -french onion dip (like the yummy old Dean's variety that has been altered in recent years) -Dairy staples-milk, almond milk, plain greek yogurt (in place of sour cream for us), half-and-half -Parm crisps -Garlic Herb Goat Cheese Risotto (Fall seasonal) -Asiago Cheddar crisps(Winter seasonal and amazing) -Nuts (cashews are yummy and a great deal here!)

I have some concern about this particular store. I have noticed their bread is frozen, it's…read moresupposed to be sold fresh until expiration. Avocados have been frozen, some of the fresh meat has been frozen. I haven't experienced this anywhere else but buyer beware at this store. You may not notice if you don't shop early, and then plan to freeze an item, only to have it lose flavor

We were traveling from Sweetwater to Pigeon Forge and decided to stop by Publix to try their famous…read morefried chicken. Very disappointed at deli counter service. Lady wasn't too happy when we asked for her help as it looked like they may have been trying to wrap up for the day at 7:30pm. Asked for 4pcs of fried chicken leg/thighs. Got to hotel and open packaging to find only leg/wing pieces.

We are vacationing from Florida. I placed a pick up order at this location and I must say that the…read moreservice was amazing. My husband was waiting in the designated area for a bit and a nice gentleman named Cameron noticed he had been there for a little bit. He came over and asked my husband if he was there for a pick up and my explained that he was. Cameron advised that their phone system was down and he just so happened to see our track in the parking spot waiting. He went above and beyond to gather our groceries and apologized for the inconvenience. Super thankful for this gentleman - had he not approached my husband, he would have been waiting. THIS IS GREAT CUSTOMER SERVICE!! Thank you Cameron! We appreciate you :)

This ranking is not a specific event but a combination of issues over the last several years. In…read morefact, Kroger in Oak Ridge has been in a steady state of deline over the last 10 years. I have been a lotal customer since 1989. It seems that the decline accelerated post covid. The final straw occured today (Jun 13, 2026). My $300 order included a fair amount of perishables. My order was too large to use self-checkout. So I got in line with the only one that had a cashier. The line went up an aisle. Overall I was in line for 15 minutes. When, a second cashier opened the people in the back of the line got in the new line. The cashier should have come over and selected the next people in line. I went to the office to complain but the manager never showed up. Goodby Krogers hello Food City.

This review concerns the Kroger Pharmacy. I just went to pick up a new prescription my doctor…read morecalled in for 90 tablets per refill. The pharmacy gave me 30 tablets at a cost of $34.04. They based the cost on an old prescription for the same medicine which is due to expire. I had a coupon for 90 tablets (3 times more tablets than I received) that would have cost $46. Because the pharmacy did not fill the new prescription, I received fewer tablets at double the cost of what I would have paid if they had used the new prescription instead of the old one. Not only did I not get the correct amount of tablets, I also paid twice the amount I should have paid. They would not take the pills back and correct their mistake because I did not see that they had messed up until after I left the prescription pick-up counter. Furious!

There's something wrong when one green leaf lettuce is going to cost you $4 after tax. I think that…read morewas what turned me off to ever shopping here again. IGA advertises that they are cheap and that they are affordable, but every time that I have been there, it seems that the prices are a little bit more than where you would find at other stores. I think the reason that this place would appeal to me most is because of the simplicity and the convenience for me as this is the closest grocery on the East side of town. I think the best place to shop, for me at least, is Aldi's and I guess I'll go there instead because the green leaf lettuce there is fresher and will not go bad as quickly as the $4 lettuce that I bought at IGA.

Love, love, love this store. Great prices with lots of coupons, available right there, to lower…read moreprices even more. More than adequate stock so you have several brands to choose from. They have an awesome meat department with quality items to make your meals extra special. We do our complete family dinners with products from this store. I always get raves from my family on the delicious results. To sum it up: convenience, quality, polite and helpful employees, and excellent prices. The store is always clean and well stocked. Easy in and out with fast check out. Want someone to carry your purchase to your car? Yup, they do that too. With this glowing review you're probably wondering if I work for IGA. Answer: no I don't. I'm just singing the praises of a store that is doing a great job meeting my wants and needs without me feeling like I'm part of a herd.

It's upstairs. Everything a Publix is supposed to be. Clean and efficient…read more The only loss of star is a standoffishness from the staff. I found everything I was looking for. Stole was spotless. Food on display had me wishing this was closer to my house. Just a feeling. There wasn't a willingness to help or engage. Happens. Would use this location again.

I came here for a very specific thing: something prepackaged and easy to carry that I could eat on…read moremy flight home. This is a nice big grocery store with a big covered parking lot, so no issues there. I bought a container of pasta salad which was only like $3 by weight - a very cost conscious dinner indeed! Otherwise the interior strikes me as similar to most nicer grocery stores eg safeway.

This is a cute grocery store, they clearly want shopping to be an experience not just another…read morechore. Lots of variety in items and the prices weren't too bad! All the staff were friendly from the deli, to the cashiers.

PIZZA: What once appeared to be a terrific Thursday (amazingly delicious) pizza bargain for $6.99…read moreis no more a bargain nor amazingly delicious. The former freshly in-store-made pie now is previously frozen with a lot fewer ingredients. Even the cooking time has changed -- a lower temperature with a longer oven time. I popped the "new" pizza in the freezer a week ago with plans to eat it later. This evening I thawed the vegetarian version and baked it and attempted to eat it. The pizza lacked flavor and the green and red peppers seemed as though they had been dehydrated before being scattered on top. What a disappointment. The market does offer fresh, hot pizza for a higher price, yet no more bargain pizza that enticed me to shop there on Thursdays and buy a cart full of other food.

Small (good for me, less walking) but bristling with everything I could need. Low prices and…read moreextremely friendly staff. My all-time favorite grocery store!

Very well stocked especially fresh vegetables and fruit! Also great hours and open 7 days of week!read more