I called in with a dislodged filling and a broken tooth--it hurt like hell--and the very next day,…read moreI ended up in the dentist's chair. Unfortunately, I couldn't save the tooth; a crown wasn't an option, so I had to have surgical removal of erupted tooth. Dr. Andrew Nothem and his assistant (I forgot her name--Kyle, I think) were fantastic! They took X-rays and performed an evaluation of the tooth. They let me know exactly how much everything would cost, so I wasn't surprised by the final bill. Everyone in the office was very polite and professional, and the office itself was also very clean. I highly recommend this place; they have a great team working there. I was also pleasantly surprised to find that one of the doctors spoke Polish in that facility . Thank you again for all your help with my tooth problem !

I have never paid so much money to be talked to so rudely. The fillings they did less than 6 months…read moreago chipped and I was told I need to pay 3500 (after TWO insurances) to repair my teeth. When I explained how I cant afford that, (with a baby coming and heart surgery), I was told to ask my mom and dad or grandparents to pay for it. I was scoffed at when I said I didn't want x-rays (due to being pregnant). I was asked if I eat unhealthy and I explained I eat very healthy and have gestational diabetes so eat even healthier now and the minute I said diabetes she said "oh that's why." I asked, "that's why what?" And she said diabetes from eating unhealthy will cause these issues with your teeth. Very little health literacy on her part. Diabetes is more genetic, not all cases are from diet, especially gestational diabetes. I was charged $70 for the 10 minute "exam" where all they did was lift my lip up and look at their messed up work.

I've been a loyal client of Robertson Cosmetic Center for several years, but unfortunately, I will…read moreno longer be returning. As a mother of two young children, finding time or justification to spend money on myself is rare. To ease the financial guilt, I usually wait for special promotions or discounted gift card offers. That's exactly what I did for Mother's Day--I purchased a $150 gift card for $100 as a small treat to myself. Yesterday, I received a message from Robertson staff reminding me of available gift cards, which prompted me to schedule an appointment. Since I was at work, I didn't want to make a call, so I used their online booking system. The first available appointment was with the provider I normally see, and I thought, "Perfect! Next Wednesday." I booked it and moved on with my day. A few hours later, I received a voicemail saying I had missed an appointment 20 minutes ago and that I had been charged $100 for a no-show. My stomach dropped. I immediately called to explain the situation--that I mistakenly thought I was booking for next week, not today. I was even willing to leave work early (I'm only 9 minutes away) and come in right then. I explained how I truly cannot afford to just lose $100, and I was hoping for a little understanding or flexibility. Unfortunately, none was offered. The receptionist said she'd check with the practice manager and placed me on hold for one minute before returning to say, "Sorry, it's our policy." I asked to speak with the manager directly, and after several hours with no call back, I called again--this time the manager answered. She seemed prepared to shut me down before even hearing me out. I explained that I completely understand why cancellation policies exist--to prevent missed opportunities for other clients and protect the business from late cancellations--but this was clearly a genuine mistake, not an abuse of the system. I asked if anyone had even tried to get in during that same window, which would have indicated a lost opportunity--but she refused to answer directly. Her only response was, "It's our policy." I then asked to speak to someone above her, and the next day Dr. Robertson called me. Unfortunately, his response was just as dismissive. No empathy, no flexibility--just, again, "It's our policy." It's really disappointing, especially considering how much I've spent over the years and how many people I've referred to them. I know most of my referrals probably didn't even use my name, but they were all based on the trust I had in this practice. That trust is now gone. All this over $100. What makes this even more frustrating is that I didn't receive the usual confirmation or reminder text for the appointment. When I asked why, I was told those only go out at 7:00 a.m., and I had made the appointment after that time. If that's the case, patients should not be able to book same-day appointments online without some kind of confirmation system in place. A simple text might have helped me catch the mistake. I understand policies exist for a reason. But good businesses know when to make exceptions--especially for long-standing clients with genuine intentions. Life happens, and there are plenty of other providers who balance professionalism with empathy. I'll be taking my business to one of them.

I have had a very long, awful lip filler experience here. I went here 6+ times and spent…read more*thousands* of dollars to leave every time just to heal and have lumpy, uneven lips with very little results a few weeks later... over and over and over. I kept coming back and listening to their messages because I didn't go to school for this, so what do I know? 6+ visits later all I'm dealing with STILL are lips full of lumps of uneven filler, heavy heavy migration ("filler mustache" if you want to google) and no results. I pointed out from the beginning that I was unhappy and I have many messages going back and forth about that, and the lumps. Then at my last appointment I wanted to discuss the lumps and the weird fullness only in the middle, and was told any bump she saw then was "natural anatomy". I pointed out multiple times (in messages I have screenshots of through Klara), how unhappy I was with no results and the lumpiness (nearly immediately after my second appointment), and I was told every time to just keep coming back and they'd fix it. It was never fixed. It never got better. I came here to fix how self conscious I was of my thin lips and I've been more insecure of the bumps and lumps and migrating filler than I ever was of my natural lips. None of the photos in the nasty collage I put together were directly after or within 2 weeks of the filler healing, so these are NOT healing bumps or swollen. All of these are just day to day pictures I took when I was feeling awful about my lips that I zoomed in on and cropped, or regular photos I cropped. I don't even understand how filler is done this poorly. Now I'm struggling to find another place that will dissolve this ugly mess so I can start over after putting thousands into what I thought was a good place.

I was traveling from the Bay Area to visit family and needed some chiropractic love. Dr. DiPiazza…read morewas super helpful. A good listener and thoughtful in his analysis and care. Definitely would recommend him to others. The prices seemed reasonable as well --- and they took our insurance.

Falling twice, breaking first the tibia and then the femur has been an experience I wish on no one…read more After the second break 9 weeks after the first the plan was to replace my knee to fix the femur. It's been two weeks of waiting at Rehab and they have been amazing! Everyone was helpful and caring. Please do not hesitate to come to this facility!

My in-laws "purchased" a 2 bedroom apartment. They were required to give a deposit of 80% of the…read morevalue of the unit. This is greater that $100,000. The contract says that Oakwood keeps the deposit for as long as it takes to sell the unit again. My family has been waiting more than a year for the return of the deposit. They built new units over there and had no incentive to sell existing units. If you know you will need this money to pay for nursing care following independent living, think twice about signing that contract. Even sleazy landlords are required to pay deposits within a reasonable amount of time and with interest.

Wow, what a fantastic root canal experience! -That's kind of a strange thing to say, but Dr. Kawas…read moreand her assistant Rachel were just fantastic. The procedure was done pretty quickly, with little pain and the personal interaction/conversation was so pleasant. The office is very large, bright and beautiful. It really took away the gloom of coming to treat a painful tooth! I'd say the only con is having to pay everything upfront. It was just under $1,000 and that's a lot to come up with at once for some people, but you really can't avoid getting a tooth treated that could lead to infection. I think they could really benefit having a payment plan if authorized. Luckily it ended up being my Christmas present from some family. I'm not sure we could afford going here again (our dentist in Baraboo gave us a written referral to Capital, I think they have a partnership) but I do highly recommend it if you can afford the upfront cost. Great results and great specialists!

From the bottom of my heart, I want to express my gratitude to Dr. Downs and his team. I had a…read morecrown done by another dentist years ago, and an infection developed at the base. They were so caring-I was in so much pain-and they got me in early. They took a 3D Xray (not covered by insurance, but it was more than worth the money), which showed where the infection was. Dr. Downs showed it to me in the room and explained how he'd be fixing it by going UNDER the root canal, instead of removing the crown and re-doing the work. The technical skill alone is impressive, but the care was the most touching. They are so busy (I don't know when they even pause to eat lunch), but the brought me back in for the procedure (again, early because I was in pain) and the first thing they did was block me, so I wouldn't be in pain until my scheduled procedure time. I hope to never have that much tooth pain again. It really was miserable. But if it has to happen, I know where I'll be going immediately.

Love working with Dr. Jun and his team. Very happy with care and service. Highly recommend.read more

Efficient, on time, answering all questions, nice building, easy access, friendly staff. Large…read moreselection of glasses.

I do not recommend this place at all because they're nothing but a hassle. I've been needing to get…read moremy wisdom teeth removed for quite some time now, so I chose Access because they offer discounts to people like me without dental insurance. The process of going there was wonderful - the facility is clean and the staff are friendly; however, after my appointment, where I got xrays and a referral for oral surgery, it took 5 calls in the span of 23 days (each time telling me that the scheduler wasn't available and would call me back) for them to finally tell me that they can't schedule me for surgery because there's a 3 month waiting list. Not only that, but they were unable to refer me anywhere else because "the only other place that accepts our referrals is in Milwaukee and they're booked up for months as well." I feel like going here was a complete waste of time because now I have to find a new dentist and do the exam/xrays all over again, which is going to end up costing me more.

I went to the Access Community Health Dental Clinic in Sun Prairie. The staff was excellent. Very…read moreimpressed with Dr Schuler. Thank you for a great visit.

The staff are very friendly and knowledgeable about nutrition. My strawberry banana smoothie tastes…read moregreat. You should give it a try

This place is great! The people are always super nice when you come in and know you by name. The…read moreprotein shakes and teas are delicious too!