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    Isthmus Eye Care

    4.1 (30 reviews)
    Open 8:00 am - 6:00 pm

    By appointment only

    Updated 2 months ago

    Services - Isthmus Eye Care

    Eye exams

    Eyewear fitting

    Laser vision correction

    Isthmus Eye Care Photos

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    Recommended Reviews - Isthmus Eye Care

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    13 days ago

    Efficient, on time, answering all questions, nice building, easy access, friendly staff. Large selection of glasses.

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    14 days ago

    On time thorough exam. Treated with care in entire process. Recently took younger family member there as well with same experience.

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    27 days ago

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    1 year ago

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    2 years ago

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    4 months ago

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    8 months ago

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    Timothy W.

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    6 months ago

    I've been to many optometrists over decades and none have been as professional and caring as Dr. Maursetter and the East side team.

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    2 years ago

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    6 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    7 years ago

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    14 years ago

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    9 years ago

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    9 years ago

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    Ask the Community - Isthmus Eye Care

    Review Highlights - Isthmus Eye Care

    Maursetter was very nice and explained the purpose of all the tests she was running.

    Mentioned in 3 reviews

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    Brandon Eyes

    Brandon Eyes

    4.2(10 reviews)
    12.7 mi

    Everyone from the people at the front desk to Dr Brandon were really friendly, quick, and helpful…read more I picked the right place to be seen when I was out of town and having eye pain. If I lived here this would be the only place I would go for optometry!

    I discovered BrandonEyes through word of mouth and I had an incredibly positive experience, which…read morewill result in a continuation of my patronage. PRODUCT: First, their product selection is second to none. They have styles for anyone's taste - fun, practical, trendy, high fashion, you name it. As a result of their availability, I was able to find a pair of Ogi drill mounts that fit me wonderfully as well as a pair of polarized Kate Spade sunglasses (non-RX). CUSTOMER SERVICE: The optician that assisted me, Ben, has a natural talent for consultative sales. There was absolutely zero pressure involved and he helped me identify two products that genuinely fit my personality, appearance, and lifestyle. I was grateful that he was honest and as a result of his expertise I left with two pairs of eyewear that I can't wear enough. EYE EXAMS: I do not have experience with eye exams provided at Brandon Eyes. I usually purchase from an eyewear boutique in Milwaukee (which is where I live). My prescription from my original Doctor of Optometry was still current, but I wanted to try Brandon Eyes. Needless to say, my prescription was transferred (with no complications) to Brandon Eyes and I was able to buy eyewear. I suggest visiting Brandon Eyes for any eyewear need and ask for Ben, though I am confident that any of the employees will be able to help.

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    LensCrafters

    LensCrafters

    3.2(25 reviews)
    3.4 miBluff Acres
    $$$

    I had a very frustrating experience with LensCrafters on both the west and east sides of Madison…read more On the west side, I was repeatedly told for hours that I had no insurance, despite providing my insurance name, member ID, and account number. I was sent outside to call my insurance and come back in multiple times. Because the associate believed I did not have insurance, he never booked my appointment, which caused me to miss being seen that day. I then scheduled an appointment at the east side location, drove all the way across town, and upon arrival was told my appointment would be rescheduled to 2:00 PM. This was not the time I selected and did not work for me, especially since I do not live on that side of town. The situation caused a major inconvenience, and I felt there was a lack of care or urgency to resolve the issue. Overall, I felt mishandled throughout this entire process.

    Oh my god... the owner (he said he was the owner, but it might have been a manager) is horrible,…read morechildish, and unable to deal with any issues that arise. When I first went in after 4 days I believe it was of receiving my transition lenses, he kept trying to make any issue I had about the transition aspect instead of listening when I said I could not see at all. A different optometrist found that my first prescription was extremely off and worked with me to dial in my new lenses. It was a challenge due to my light sensitivity and he was extremely patient with me. When my replacement lenses arrived I was asked to wear the new lenses that came in to replace the bad ones for a few weeks to see if my eyes would adjust. While in the office I ordered a second set of sunglasses. After receiving my replacement transition lenses, they had been far better, though I still have issues when driving or when looking at text on a screen from 20 ft away, so I called and they told me to come back in. This issue was also with my sunglasses which had the same perscription. This is what prompted todays visit. As instructed I came in for the service I was told I would receive over the phone. The owner acted as though he had complete holy justifiable contempt simply because I wanted an adjustment [I was also in a good mood when I walked in]. Proceeded to blame me for his inability to act properly, all while I am picking my jaw up from the floor. Told me that it is he who approves all adjustments and he would not approve mine. Go elsewhere. Literally lost his temper and tried to take my purchased glasses away from me 'with a refund' leaving me completely blind (I didn't have my old glasses anymore) because he didn't want to address issues with my prescription. I continually told him I wasn't wanting a refund or anything and yet he kept pushing me and saying "If my glasses didn't work properly I would just return them...", I eventually told him to stop pushing me to return them and he reacted with "I am not your child, dont tell me how to talk in my store". I fell silent for a while out of shock at this as it was out of nowhere and totally unexpected. I was not reciprocating his agitation. This was my second visit to resolve an issue with the prescription. Note the staff was great! Even though they got my prescription incorrect I thought they had been wonderful. It was just him. I actually would go back if I didn't deal with him. Sorry for any typos, as you can imagine I have issues seeing right now.

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    LensCrafters
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    Isthmus Eye Care - optometrists - Updated September 2026

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