I consulted with Dr. Malka Loeb on May 5, 2026, regarding two front crowns. During my treatment…read moreappointment on May 19, an additional third crown was recommended while I was already in the dental chair preparing for the procedure. I ultimately agreed, but I wish this discussion had taken place during the consultation so I could have considered the treatment and financial implications beforehand. The most concerning part of my experience occurred during my crown placement appointment on June 9. When I respectfully shared this feedback and mentioned that I had already discussed a payment plan for the additional crown with the office manager, Dr. Loeb abruptly left the room and stated that she would not cement my crowns unless payment was made in full. As a patient in the middle of treatment, with three prepared teeth awaiting final restoration, I felt scared, vulnerable, and distressed. I understand that dental practices have payment policies, but I did not expect my concerns to be met in this manner, especially after I had already been working with the office on a payment arrangement. I appreciate Dr. Roman, the office manager, and the practice owner for stepping in, resolving the situation, and allowing my treatment to be completed. However, I believe patients deserve clear communication, professionalism, and respect, especially when they are in such a vulnerable position.

Do not come here. I…read morewas looking for a new local dentist. They were able to fit me in, so I stopped in. They said they take insurance and they were listed on providers that my insurance company covers. WP Dental told me I had to pay for all visits upfront in cash before I could be seen and then they would contact my insurance company. I have never experienced this before and this is very illegal. I went in for a follow up because I had jaw pain. I waited over an hour to be seen and I ended up walking out. I do not recommend this place due to price gauging and lack of professionalism.

I, along with my family, come to West Avenue Dental for our yearly cleanings as well as any other…read moreissue that arise surrounding our oral health. I am so glad we made the switch from our old Dentist office to West Ave Dental! Everyone that works in the office are the most sweetest and helpful people. Christina and Dr. Lin are especially my favorite! I recommend to anyone that is new to the area or that wants better luck with a dentist office, West Avenue dental is the place for everyone! VO

They exist to prey upon Medicaid patients demand a credit card on file and before they look in your…read moremouth you have several young Asian girls who've just graduated telling you you need implants If you have the usual small insurance annual amount they'll take an X-ray maybe do one filling and the next time you check the balance on your insurance you'll find out they wiped it out with a list of procedures you never had. There was one older oddly out of place professional there briefly but he disappeared It's a corporate scam company with a waiting room of poor people with all their kids crowded into all of 8 chairs and there's a glass enclosed office with a bunch of what look like day traders running around being consulted by these dubious girls who then come back to you asking if you can get more money or if you have anyone who can cosign for you STAY AWAY

I am with this dentist since 2011. They are usually very good but today, I had to cancel because my…read morecar had to be brought to garage as the belt got shredded. Obviously, this car cannot be driven and I unfortunately I had to cancel. They told me the will charge me $100.00 because of short notice. I get that but since I have no car to get there it just pissed me off. This is an enormous bad business practice as I am sure the can fill that spot. My disappointment is high. This is malpractice and narrow minded and a big lack of understanding and not willing to help out. But the phone was hang up on me without saying good by. Not professional either. But ! They are ok canceling on me on a super short notice.

SUPER SUPER SUPER PREMIUM PRICES!! Staff are happy but when the final price comes out, WATCH OUT!…read more Unfair pricing practices compared to other dentists! One year after implant service, a supposedly 3 magnet bridge, only to find out has only 1 magnet, found out when that one magnetic implant fell out. Now causes Great ANXIETY to go back and face big prices again! OF COURSE a nice big picture in the front office shows this dentist helping the homeless, in a news article, BUT, a warning to all, seek out other dentists!

Got my wisdom teeth out here (with Dr. Munarov) and both the procedure and recovery went quick and…read moreseamless. Great staff, very helpful and accommodating.

This office is after money only. We had a terrible experience. There was no real consultation. The…read moredoctor used excessive sedation without consent. There were too many other issues to list. Then we learned from a friend that they too went to this practice. The patient ended up in emergency care after having work done from this doctor because he did not provide proper aftercare treatment. Do not trust them, for your own sake and for your wallet.

Just had a root plane and scale procedure. I will never go to a different dentist. He and ALL his…read morestaff are amazing and extremely professional. My hygienist was top notch for sure. Seriously, they are the best!

I have reduced saliva production as a result of brain surgery 20 years ago. It had a profoundly…read morenegative impact on my teeth, the result being that I faced having either upper and lower conventional dentures or implants and upper and lower permanent dentures. After consulting with a couple of implant specialists and general dentists, I met with Michael Sonick, whose reputation as one of this country's top implant specialists I was aware of. From initial consultation to the surgeries where my teeth (such as they were) were removed and the implants placed to the follow up visits, he was meticulous, supportive, and always available via his cell number. His office staff, dental assistants, and hygienists were terrific. It's a long process to get this done correctly, but well worth the time. I never thought to review a dentist on Yelp. While I'd prefer a restaurant every time over a visit to the dentist, I'm delighted with my choice of practitioners. There's nobody better. 10 Stars!

Best dental office I have ever been to and that is super super rare coming from me. Doctor Marcus…read moreis super nice and a professional. Pain free root canal I was fine the day of and the day after. I have gotten multiple root canals in my life and this has been the first one that was super quick and pain free. Plus he did it in one visit. Highly highly reccomend doctor Marcus.

Let me start with the service and quality of care is great. However, the billing dept. is not…read more After my treatment was over I paid the expected out of pocket cost. I the. received a bill that was hundreds of dollars more. There was a billing issue and the complete paperwork was not received by the insurance company. While we were actively rectifying it with the insurance company the office sent it to collections. Even the insurance company was arguing with them that it was not right. Horrible customer service!

Gimmick & fraud: I have united health care medical advantage…read moredental hygene/cleaning insurance. Set up apponitment today at 3pm. After 1/2 hour wait walked in 3:35 PM. Unit first wanted to do Xray (covered by insurance). Tell me I need deep cleaning that is not covered by insurance (cost $800.00), only after that they do basic cleaning that is covered by insurance. Just a trap for managing secondoay services. Simply walked out

so so awesome and was so happy find an dentist norwalk ct…read more celeste my new hygienist was so great and treat with care and understanding. they really care and treat like family..

STAY AWAY! This place is a total scam. They ran a special $99 for x-rats and a cleaning so I gave…read moreit a try since my dentist had just retired and I didn't have a new one yet. They told my son he needed a root canal and should schedule an appointment. I took him to see another dentist who could not believe they had said that and put in a new filling and it's been fine ever since. Also, always beware of general dentists who perform root canals. They are money-hungry ruthless people who are willing to give a teenager a root canal to fill their own pockets

Dr. Lucy Leone is the nicest dentists I have ever encountered. She remembered my story the first…read moretime I visited and the second time just felt right at home. She was very gentile and made sure I was taken care of. I wish I knew of this dental group earlier. Best dentist experience yet :)