We had a roadside emergency on I 5 north of Yreka. AAA could not send anyone to help us for 4 1/2…read morehours. We called Les Schwab and Trevor promptly arrived, providing emergency service in changing the blown tire for our spare. Even though the Les Schwab dealership was closed, Brian called me and offered to remain at work after hours to place new tires on our RV. Trent stayed with him to assist in the service. We are thankful for the service provided which was above and beyond and allowed us to travel home safely. Thank you so much to Les Schwab Yreka - highly recommend!!

Impressive facility...clean and excellent customer service. Arrived at opening for a tire repair,…read morevery efficent operation. Complimentary repairs ...appreciated!!!

I brought my aunt back to replace her two front tires close to closing and everyone there were than…read morehappy to assist us. Not only did everyone provided us with top notch customer service. They made us feel at home. Also the price of the tires beats all of their competitors. Not only did they give us the best price but they made sure we got the best quality with the money we saved. They're not just there to sell tires, they wanted to make sure we got the best quality tires that will last us longer and safer. I can't thank you enough! Shasta Valley Tire Service are definitely my tire angels!

I called, and they had my tires in stock at a great price, with fast, friendly service. They got my…read moretwo tires done in less than an hour from when I called.

What wonderful service we get every time we go in. Very friendly and works very hard. Great job!read more

My tire light indicator went on so I headed here. Google is a little bit off so you have to drive a…read morebit further down the road to find it. The staff was super friendly and helpful. All I needed was a little bit of air from the temperature change! No charge even, five stars from me!

Just now read the 2 previous bad reviews and cant believe this is the same place. My cars timing…read morebelt snapped on I 5 coming over the Mtns. It was 7 am staurday and i thought i would be screwed and not able to make my new job starting in Portland on Monday morning. The tow truck guy was kinda odd but the people at A 1 were very helpful and actually seemed to care that I had to get my piece of crap car back on the road. The mgr and the service tech both were very friendly and even let me bring my labrador inside to watch tv while the repair was made. Price was reasonable but how fast and how good made me actually write this review. Hope they read this cause they really did right by me.

Our car broke down and AAA towed us to their garage. They told me that my car would be read in 3-4…read moredays. They encouraged me to rent a car from the Hertz dealer which was in the same office space (suspect!). Left with no option we signed their estimated work order and rented a car. Over the course of the next EIGHT DAYS we never got a call when they thought it would take longer than originally planned. They didn't even call us when our car was done being worked on! When I went to pay for it they over charged me by $148 which I didn't realize until I looked at the papers after I had already drove off. I went back and they KNEW they over charged me cause the receptionist (Jennifer) said with a smile, "Yeah that price didn't sound right. Oh yeah, our computer says you only approved $*****. I'll get you refunded." And she kept making excuses for why I couldn't see a supervisor. SOO many problems with this place and I don't trust anyone there. Avoid at all cost!

The experience was amazing! Kevin was incredibly helpful and kind. This was my first time needing a…read moresmog check, and he thoughtfully explained the difference between "Smog Certificate Required" and "Smog Certification Required at a STAR station," which I had no idea about. This shop is not a STAR station, so be sure to check your paperwork before coming in. This shop also requires a reservation for a smog check so call ahead of time! Kevin completed my smog check in under 30 minutes, and while I'm not sure what the average price is, his kindness, efficiency, and professionalism were absolutely worth it! I'd say I would come again but I'm hoping now to need to anytime soon (though I will be back next time it's required!)

I made an appointment with Dunn Automotive based on the positive reviews and was very pleased with…read morethe level of service. They are professional and convenient. I highly recommend.

My friend and I got a flat tire on the way to the Clear Creek trailhead at Mt. Shasta after Google…read moreMaps directed us to go up a detour route (Esperanza Road) with rough chip seal gravel. :( We called Black Butte Towing, and our driver, Dave, went above and beyond to help us fix the tire and salvage our backpacking plans. First, after we explained that we had gotten a ride to the McCloud Ranger station, Dave picked us up there without question. On the long and tedious journey back up to our car, his conversation and friendly demeanor helped put us at ease. A true professional, he was attentive and efficient with the tow itself. On the drive back, he made sure our car and our stomachs were looked after; he pulled into the parking lot of his favorite milkshake place to confirm that the vehicle hadn't slid sideways on the journey AND he bought us a sweet treat there, knowing the stressful day we had had. He insisted on paying. What a guy! As it had gotten late in the day, the tire shop to which we wanted to take the car wouldn't admit us (and didn't have a spare in a compatible tire anyways). Dave offered to drop us off at a hotel and remained flexible as we continued to explore our options. The grand finale? Just as our hopes were dimming to get the tire fixed that same day in order to attempt our summit, Dave offered to tow us to the nearest AutoZone, where we could pick up a cheap tire plug kit and try to plug the tire ourselves. That worked!! He patiently taught us how to install a tire plug, spending at least two extra hours after the original tow, all with a cheerful and positive attitude. Because of Dave, we were able to make it back to the Clear Creek trailhead late that same night, car camp, and attempt our summit early the next morning as planned. All in all, we were blown away by the customer service at Black Butte towing, and we could not thank Dave enough for the expert help and human kindness he showed us. 6 star review (if it were possible).

Called Black Butte Towing after getting our Suburban stuck out in a very isolated wet area to the…read moreframe, they responded with courtesy and care. Zack had no problem meeting up with us and pulled our Suburban out. Very professsional, friendly and efficient. Zack was Awesome! Would recommend this Company to everyone!

I had the BEST experience with Bruce's Towing and their driver Tyler! In the midst of a torrential…read morerain storm, Tyler did a phenomenal and expeditious job ensuring my safety and that of my vehicle! This was hands down, the greatest experience I've ever had having to be towed! Professional, extremely courteous, knowledgeable and efficient, are just several ways to describe what began as a motorist's nightmare. Thank you Tyler and Bruce's Towing for turning my dark night into a bright occasion!!!

Nathan picked up my car this am. Everything handled wonderfully. This was after tow company in Mt…read moreShasta was a no show twice. Highly recommend this company and thank you Nathan.

Friendly, helpful and knowledgeable! We broke down on the way to Oregon and they diagnosed our…read moreproblem and gave us a reliable solution. We got it fixed early next morning and they even took us to our hotel. They did excellent work! I would recommend them to anyone!

I am writing to share my feedback regarding the excellent service I've received…read more They are very helpful and do great work! They take care of my mom's car and consistently go above and beyond to ensure it is fixed properly. Everyone is incredibly helpful and courteous, and I highly recommend them. :)

Great customer service and super friendly and helpful folks. Amber is really cool and very…read moreknowledgeable about all things related with emissions and smog testing. Richard is really thoughtful and fun to chat with - he's the actual tech and owner of the shop. Thank you!

Moving from out of state to CA Amber was very helpful above…read morethe smog check DMV tips and more