1. Well Done Moving

    1. Well Done Moving

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    Fresno, CA

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    Well Done Moving

    4.3 (137 reviews)
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    Services - Well Done Moving

    In-state moving

    Out-of-state moving

    Packing supply sales

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    Recommended Reviews - Well Done Moving

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    Fragil.
    Evan G.

    They walked off the job and left me stranded in LA, 300 miles away from my wife and newborn baby. We hired Well Done for a long distance move (LA to Fresno) based on their good reviews here, which now seem a bit suspect. Pay attention to the negative ones because they closely resemble my experience. I have moved homes 9 times for work, several times cross-country, so I'm very familiar with the process and what to expect from moving companies - I thought I had a seen it all: good movers and bad movers, from college kids to the big national companies. But I had never encountered anything like WDM. We had a three-day move scheduled - full pack and unpack of a 3-bedroom, 3-story house. The scheduling and estimate process with Lindsay was wonderful - she was super communicative and reassuring, but as other reviews have noted, that's where the good service stops. The team arrived late, without nearly enough boxes, filthy and smelly moving blankets, zero floor or home protection, and a seemingly inexperienced team that was visibly overwhelmed by the scope of the job. No pleasantries or introductions from the lead, instead they shoved a tablet in my hands and asked me to sign a 7-page contract that would have taken an hour to properly review. It seemed odd that they didn't send the contract in advance and weirdly pressure-ey the way it was handled, like they didn't want me to actually read it. I immediately noticed that their materials were all cheap and purchased from U-Haul, not the sturdy boxes, padded blankets, wide plastic wrap, dish packs, etc. you expect to see from professional movers. Nevertheless, we started the day with high hopes (after all, their reviews are all so good!) and the coffee and doughnuts we arranged for the crew. We provided high-quality KN-95 masks for the crew to protect them and ourselves (we included adjustable Velcro headbands to make sure they were comfortable for the long day). We respectfully asked them to wear the masks, noting that we had a 2-month-old in the family and were taking COVID-19 precautions very seriously. But, the lead mover, David (who carried an attitude from the moment he arrived) stopped wearing his after about two hours and instead wore a thin neck gaiter, usually under his nose. Communication from David and the team was poor, and at times combative: when we asked that our soft goods be packed in boxes instead of trash bags, one team member remarked "this is going to take all day." The team was disorganized and things were packed haphazardly. When David would give the team directions, they would ignore him and do their own thing - he was not in control. Even after I explained how the floors and home needed to be cared for, no attempt was made to protect our floors, railings, or doorways, and when I asked about it, David looked at me like I was crazy. They offered to put down their dirty and smelly felt pads (the same pads they will try to use in their next client's furniture) on WOOD floors, which would only have created a serious tripping/slipping hazard. But where things really went wrong was in how unprepared the crew was for this move. They brought maybe a dozen very dirty and moldy-smelling felt pads and a handful of boxes for a 3,000 sq. ft. house - cleary not enough, even to my untrained eye. When they ran out of moving boxes and started using the boxes that their bubble wrap came in to pack our glassware, I became very concerned. On top of that, the day was ending and very little progress had been made and I was worried we would need to add extra days to the move. When I called the main office to politely express my concerns, their response was to completely and without warning, WALK OFF THE JOB. They just left with no indication of what was happening or why. When I called Lindsay to ask what was going on, she said that Carlos, the owner of the company directed his team to abandon the job because, "we clearly won't be able to please you." I'm sorry, If politely asking for the job to be done following basic best practices of professional movers and on the agreed-to timeline are beyond their abilities, I question what their abilities are. I'm now left with a halfway (and poorly) packed house, and no hope for finding another mover before Christmas. The rest of my family, including my 2-month-old went ahead to Fresno and I now likely won't be seeing them before Christmas, as I try to find replacement movers during a pandemic, the week before the holiday. Even if they had the decency to recognize the vulnerable position my family was in and finish the job, this would still be a negative review for the unprofessionalism described above, but now they did the unthinkable: stranding me away from my family a few short days before Christmas. I highly recommended you look elsewhere for your moving needs.

    Carlos and his team at Well Done Moving was AMAZING moving my sister this last weekend. She had about 200 boxes plus all her furniture. They went to her house plus my house and my parent's house as well to pic up furniture. In all, it took about 6 hours and they were smiling and laughing the whole time. They even moved her fish tank full of fish and water! We would hire Well Done Moving again in a heartbeat. Without them, it would have taken us weeks to move her. Thank you so much again Carlos and team for all you did for us! We are so appreciative!

    Loading up the truck
    Susan K.

    We had fantastic experience with Welll Done Moving who moved us from Los Banos to Fresno. I made arrangements with Carlos about a month in advance. He was very helpful and polite. He was also very reassuring. He asked that I take photos of what we were moving and sent a bid within two hours. The bid was very reasonable for the amount of stuff that we had. I was worried having made the arrangements so far in advance bur I needn't have. Carlos quickly responded to any panicked texts that I sent. The week before he contacted me to touch base. Then the day before he texted to nail down particulars like arrival date, etc. The guys were terrific. Hard workers and very polite. They took great care in moving in and out. They shrink wrapped my upright piano and the bench! Overall, we are thrilled. Worth every penny.

    Morgan W.

    I can't give 0 stars. Please be aware you get what you pay for. Damaged furniture, destroyed stairs, REFUSAL to pay for damages, one of the workers showed up and entire hour late and expected to get paid... I highly suggest you steer clear of this very shady company and go with someone more professional.

    Making heavy moves look easy.

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    Lindsey B.

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    3 years ago

    I heard they're not even licensed anymore. So I'm going with somebody else next time after the quote I got was more expensive as well.

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    6 years ago

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    Lindsey B.

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    8 years ago

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    4 years ago

    Amazing job as always. Very much appreciate working with this company. I've used them a few times now and they have never let me down.

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    Lindsey B.

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    9 years ago

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    6 years ago

    Excellent service! The movers were extremely helpful and patient with the unloading process. Would highly recommend them.

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    Lindsey B.

    Thank you, Jan! It was our pleasure helping you. Take care.

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    Page 1 of 4

    Ask the Community - Well Done Moving

    What is you moving license number?

    Actually Well Done Moving is Licensed, and has always been insured. The Household Movers License is T0191889, feel free to see a copy of it in the photos section.

    How much is it to move from one apartment to another?

    Hi there, our base rate for a Labor Only move is $229 for the first 2 hours. You provide the truck, and necessary supplies to secure your belongings, we provide the crew to load and/or unload your truck. For a Full Service move, our base rate is… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Well Done Moving

    Carlos and crew were outstanding, went above and beyond to make our move as easy as possible.

    Mentioned in 40 reviews

    Read more highlights

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    Rapid Moving and Trucking

    (55 reviews)

    We had a great experience with Rapid Moving and Trucking! Our family member used them about a month…read moreago and had such a positive experience that we decided to use them as well. The team was professional, friendly, efficient, and took excellent care of our furniture and belongings.

    I had a very disappointing experience with Rapid Moving and Trucking and would not recommend this…read morecompany based on our experience. The company sent two movers to our home, and from the beginning, their professionalism and work ethic were concerning. Both movers were wearing slip-on sandals while handling and moving our furniture. They damaged multiple pieces of our furniture, dented our brand-new refrigerator, scratched other items, and failed to properly cover our furniture, leaving several pieces dirty. The biggest issue was how slowly the move was handled. The movers took frequent breaks and would return smelling strongly of marijuana. They also worked in a very inefficient manner. Rather than completing one room or task before moving on, they would partially disassemble one bed, leave it unfinished, and then move on to another bed or another area of the house. They repeatedly jumped between different tasks instead of completing things in an organized and efficient way. Because of how slowly they worked, we were charged additional time, which was extremely frustrating considering the condition our belongings were left in and the damage that occurred. After the move, I contacted Rapid Moving and Trucking to address my concerns and was told that the owner would call me back. That call never came. I gave the company an opportunity to address the situation, but unfortunately, my concerns were not followed up on. Moving is already stressful enough without having to worry about your belongings being damaged or your time and money being wasted. Based on our experience, I would not recommend Rapid Moving and Trucking and would encourage anyone considering them to carefully research other options first. Update to Owners Response: Thank you for your response. Unfortunately, your reply further demonstrates why we were disappointed with the service we received and defiantly shows why no one should use your company. Your response is unprofessional and contains several statements that are simply not true, and I want to correct the record. First, the owner never reached out to us during or after the move, and he never personally offered us any resolution. We did not decline a remedy from the owner because no such offer was ever made. The owner never returned any of our calls, let alone reach out to us to offer any sort of resolution. It took a public review for you to even acknowledge what happened. Second, your statement that we did not disclose the refrigerators is also false. Both refrigerators were included in our original quote. They were not surprise items added when your movers arrived, as you are now claiming. We have documentation of the original quote and can substantiate this. Third, the condition of the refrigerator is not the only reason for our complaint. Your movers damaged multiple pieces of our furniture, including our bedroom set, were rough with our belongings despite being asked to handle them more carefully, and the move took considerably longer than expected. These are legitimate concerns that we experienced firsthand. We also provided lunch because we were trying to be considerate of your employees and help make an already difficult moving day go more smoothly. Your attempt to portray that situation as though we were unwilling to feed your employees or were simply upset about them eating is misleading and honestly tacky. I would think you would want to explain why your movers smelled of marijuana and appeared under the influence instead but I guess that would be a difficult issue to lie about. Most concerning, however, is your decision to bring my son, my family, and my religious beliefs into a business dispute. Your comments about my son supposedly damaging the refrigerator, as well as your references to my church and forgiveness, are completely inappropriate and have nothing to do with the service your company provided. We are entitled to honestly share our experience, just as you are entitled to respond professionally. We both know my son did not damage our "brand new - inside fridge". The fridge your movers damaged was inside the house. My son did not hit it with a baseball or his scooter, but we both already know that. You are entitled to disagree with our review, but you are not entitled to rewrite what happened. We have documentation of the damage, and our firsthand experience of the move. We left our review to accurately describe our experience so that other customers can make an informed decision. Your response does not change what happened, and the personal attacks in your response only reinforce our concerns about the professionalism we experienced. We stand by our review.

    Grace Moving Company - We document inventory from time to time if needed for the specific job, or when coming into our storage warehouse.

    Grace Moving Company

    (27 reviews)

    Kelli was the consultant I first talk to on the phone. She was very polite, informative and…read moreeffective in her communication. She set me up for the proper expectations and how the moving process would go as well as how they charge and what they charge for. Professionalism was prioritized. The laborers, Javier and Isaiah were very polite, friendly and didn't mind making small chat. Both of them were very professional and considerate. They were very careful in handling my belongings and meticulous about how they loaded and unloaded their truck. They even asked my preference as to which items were to be grouped together in my garage and if I wanted bulky items and furniture placed the front or back of my garage. They made sure nothing was set down in such a manner as to lean and fall or crushed by heavy items on top. They were very hard workers and moved with urgency. I would definitely call Grace Moving Co. For my moving needs. Worth the value of every penny I spent. Thanks to the Company again for your outstanding service. You have made all the difference during a stressful time. All the best, K B

    David and Billy assisted with Jesus Cerda and my move. They were 100 percent quality movers and…read moreextremely kind professional fast efficient and great attitude all the way through. We will absolutely use their service again and we tipped them well and value their service so much we will contact this company again and recommend it to other people.

    D W Ewing Movers - Pelaton bike

    D W Ewing Movers

    (57 reviews)

    Phenomenal work these guys do, we had a little mishap where we had a very similar toolbag and it…read morewas accidentally taken by one of the employees. It wasn't a huge deal they contacted me right away and offered to drop it off the next morning. It happens, moving can be chaotic. They quoted me 3 hours and they stuck to those 3 hours. They were so quick and efficient and super careful with my furniture and my things. They were cheaper than most of the other companies that I reached out too and they were a lot more kind and straight forward with quoting. They're local to the central valley so I try to stick with local vendors. Another thing to mention is that they are a smaller company, so getting to talk to someone is very quick, it is easy to book with them and it is easy to work with them in general. Hopefully I don't have to move again but I strongly recommend them

    It started where I was told to call after contacting through Yelp. I called and then they said…read moresomeone would call me back later because they were not in the office. It was the next day when they finally reached out. I spoke with Donna who gave me a quote of up to 5 hours, which previous moves never took longer than that, and quoted me what up to 5 hours would cost. Before the move I called and requested 4 garment boxes which they said would add to my file and bring on moving day. On moving day they did not bring the garment boxes and had to use several of my boxes and they shoved my clothes in the boxes causing my nice pressed clothes that come from dry cleaners to become wrinkled and needing to repress. Moving day came and they were on time. Apparently there was a new person and then during my move an office staff person showed up for about 30 minutes to watch them move my stuff. The new guy was not sure on certain things so it slowed them down a little. We went to my storage after that which took them about 45 minutes to get there. Should not have taken more than 30 minutes. It took me only 18 minutes from first stop. Again moving stuff out of storage the new guy was slow. When moving stuff out they dropped my grandmothers box of silverware and damaged the box a little. They just kind of threw the silverware back in there and put it in the truck. Once we got to final destination there was a lot of double handling of stuff which again added time. During the move they damaged the frame to my extra room closet and because of the time, I just told them to store all the boxes in one room. It ended up being 6.5 hours and almost 300.00 dollars over the price quoted. They said they were going to put my table together, but because I knew they were over a lot of time and I was already frustrated by this time because of the carelessness and the slowness of the move I said forget it I will do it. When I reached out to the company after the move they were slow to respond and I told them all the stuff that happened. After some time they responded that they would send me a 300.00 voucher for future services. I declined the offer stating I will not be using their company again. I then just requested at least a refund of an hour for all the trouble and the slow worker. They again waited to respond and I kept reaching out. They responded that they would give me 25.00 Visa card for the damaged box and I just needed to send pictures. The professionalism of this company is a disgrace and I would not recommend them to anyone. They disregarded all the issues that I endured. Please do not use this company.

    Well Done Moving - movers - Updated September 2026

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