What a great team member Giovanni is (photo Department) at this location. Three other failed…read moreWalgreens and poorly trained team members managed to suck up all my time today chasing their same-day photo service. Online photo print ordering system says done today (ordered last night) and then phone calls from their stores saying "no paper" or "no covers" and then finally "no one here to finish it" after I found the location with the supplies (that's me, I had to find the right store). So, after I got one of the books (ordered 3, and only 1 got printed), I started calling Walgreens around the city for someone who knows how to do the binding. One said maybe but not likely - bring it by and MAYBE we can do it (Hilcroft store). Another (THIS ONE BELLAIRE) said sure we can help!! Thanks for saving the day Giovanni!!

This is ABSOLUTELY the worst walgreens I have ever been to. The staff at the front of the store are…read moreVERY sweet. The pharmacy on the other hand is so unprofessional, unorganized, and overall rude. There are some nice employees but it is just an absolute mess. They never respond to prescribers in a timely manner, if they don't respond, they will just act like it is not their job to fill these prescriptions. As someone who needs daily medication, they are the worst people to work with. I have been coming here for a decade. Every 90 days I am reminded why I want to change pharmacies. Finally did thank god.

I have been going to this pharmacy for quite some time so it genuinely hurts me to write this…read morereview. However, as someone who is VERY mentally unwell atm I have decided to share my recent experience. I have been on medication for generalized anxiety/depression/OCD for practically my entire life. Recently I had a bad reaction to a medication and was finally able to get an emergency visit albeit from another doctor in residence. They sent a new prescription as well as a refill of an older one Friday afternoon. If I had been unable to I was preparing myself for a visit to the emergency room if need be. It was because of these circumstances that I was absolutely outraged that a pharmacist at this location denied me my medication because the prescriptions they received were from two different doctors. For the life of me I cannot possibly understand why a pharmacist would want an explanation for this discrepancy when not only were both prescriptions sent at the same time, but that it was pretty clear that the two doctors were from the same hospital as well due to both having the same address. VERY few people even have a "regular" doctor they visit all the time because of how difficult it is to get an appointment last minute. In fact, a person is most likely to visit the same hospital and/or office with multiple doctors in practice at the same time or send a message to their doctor requesting a refill despite only having a pending appointment. Furthermore, this was not a medication that required identification of any kind and I had two other medications that somehow warranted zero comments. The disappointing irony that I almost accidentally overdosed on one of the other medications I was given without complaint due to the fact that no one informed me that taking more than a certain required dose could put me at risk of a heart attack is not lost on me. A pharmacist is not a doctor. They do not know the circumstances of your situation, why you were given this medication in the first place, or what you are currently going through. If there are no issues with a certain type of medication causing certain side effects, symptoms, or anything of that nature I find it incredibly unnecessary to be heckled in this manner about what is essentially a non-issue. This entire situation sent me spiraling so hard that I had to have quite a few emergency conversations with my psychologist and was sent timed messages in order to check in on my mental state every 10 minutes. This isn't even something that I can avoid once inside of an emergency room or safe space as I would still require a pharmacist to prepare it! The fact that this happened during a Friday afternoon like I previously mentioned made this entire scenario infinitely worse. I know this sounds hyperbolic, over dramatic, etc, but this medication is responsible for keeping me alive. I will no longer be visiting this pharmacy because I simply do not have the privilege of taking any chances on unreliable or inconsistent services that require unnecessary, personal information like this. If you are in the same boat I highly recommend that you do the same.

Alicia is so funny and sweet. Why I'm writing this review. She made me feel very welcomed in the…read morestore. Also, the store was clean and had everything in stock that I needed. Give Alicia a raise, she deserves it. Jade

I can live without CVS because the one near my house is crappy. At this CVS at the corner of…read moreBraeswood and Hilcroft, tho, it's much better. I came here to buy one simple item which I found online. That tells me that their inventory system is more accurate. It was remodeling when I visited them last month. I came from Hilcroft entrance. A little weird to park around the trailers. But there are plenty of parking spots. I would come back visit them really soon.

The customer service is horrible! The pharmacist manager is rude and I've switched all my business…read moreto other locations. She doesn't care about patients or her level of customer service or satisfaction.

ANDRE, THANK YOU I would like to extend my sincerest…read moregratitude to Andre, an outstanding employee who provided me with exceptional service. His patience, helpfulness, and expertise were truly impressive, and I appreciate the valuable information and recommendations he shared with me. Andre's exceptional customer service skills make him a tremendous asset to the Walgreens team, and I will continue to be a loyal customer as long as he is working there. I hope his supervisors recognize the exceptional work he is doing and the positive impact he has on customers. Congratulations to Andre on a job well done!

Every staff member in Walgreens is great! Whoever is hiring a training the employees working at…read moreWalgreens does a fantastic job! Every time I visit one of the Walgreens store to purchase a food item or pick up medication, I receive very good, outstanding customer service! I will continue shopping with Walgreens the fact that they go over and beyond provide customers with a great unit!

What a weird location. This Walgreens is visible on Westheimer but can't get there until you drive…read moreto a side street. Getting back to Westheimer is also weird. Weird on the outside was not as bad as inside. I was looking for a bar soap. I saw the shelves but I can't get to it because it's so low on the ground. It doesn't make sense. Why are the shelves so low? They used a huge space for cosmetics like a department store and sacrificed sleeves spaces for small things like bar soaps. I'm not a tall person. Consider someone taller than me shopping here and trying to get bar soaps. Gee. If you have the patience to deal with the impossible, come here anyway. They open 24/7 is only reason I gave one more star.

Convenient location right across from The Galleria…read more The inside of the store was kept clean and bright. Relative well-stocked, was able to find everything that we were looking for.

Went last week during the afternoon and the store was clean. Employees were helpful in me asking…read morewhere certain products were. There was only one cashier at the register, but she was super nice and patient with me when we had to get another item from the back. The pharmacy was empty but we still had to wait cause the refills weren't ready yet. Most of the shelves were fully stocked and only a few were missing items. Saw most employees restocking the shelves during my visit. Customer service was great! Will be visiting this Walgreens more often for sure.

I called this location for a job in the pharmacy, one of the managers told me to go somewhere to…read morepay $50 and give my fingerprints. I asked if it was a sure job or if i would be wasting my time doing this. She promised they would train me and to call back as soon as i got that done. When i called back, the same manager was being sneaky and saying she would call me back. She never did... so I wasted $50 and 2-3 hours for nothing. VERY unprofessional and pathetic. Shopping at this location is alright, except for when they have literally nothing on the shelves, which is often. Also, lots of homeless people and crime here.

HORRIBLE customer service from the pharmacy and getting worse. I switched to HEB and am much…read morehappier.

Hani is amazing. I've been going to this CVS weekly for seven years. She's always so helpful and…read moregreets me with a smile. She works late nights and holidays. I'm sad this CVS closing, but more so, sad that we'll no longer see Hani's friendly face on a regular basis.