People are crazy to think a vet that people come across country to see, and someone that takes emergencies, will get your pet in & out in an hour. This place is one in a million & Dr. Natalie is a gem and all I know is that my 10 year old dog who was going downhill fast now has a beautiful coat and energy like a puppy! I can't say how grateful I am for this place. They even came to my house to draw my dogs blood because she was uncomfortable around other dogs. read more

Wellbeing Medicine for Animals - The office has an outdoor area for dogs that feel uncomfortable inside. - Veterinarians Near Me - Birmingham, Alabama

The establishment is very unprofessional and the doctor is classless and insults customers. She says one thing and her staff says another. The first appointment for a check up took an unexpected 3 hours and $300. I was willing to look over that. But then I realized I was charged for a supplement that was supposed to be mailed to me, yet it never was. I contacted the office for a refund. I've yet to receive that money back...my appointment was well over a month ago. I also learned I was supposed to receive a folder with more info on diet and holistic care at our first visit. I didn't receive that. I was told they would mail it to me. I still have yet to receive that as well. I asked for an estimate on the acupuncture treatment mentioned for my cat, I still haven't received that. Communication at this office is a huge problem. I thought it was a fluke, but once I finally got a hold of someone via email, she proceeded to tell me most people are used to corporate clinics and don't understand how their independent practice works. They should not assume they know what a customer is accustomed to and blame their lack of customer service and communication on that. Unfortunately I cannot recommend this practice. read more

DO NOT GO HERE I have NEVER been to such an unethical, disorganized, rushed healthcare facility - whether it be for animals or humans. I went here with my father, who has a 9 year old German Shepherd that was having increasing difficulty walking. Her hind end was becoming extremely weak, and it looked as if she was becoming paralyzed. We went to one vet who diagnosed her with arthritis. I work in healthcare and observed her symptoms as more neurological, not arthritic. I talked to my dad about this, and he unfortunately found this Well being vet. Every single time we went (we went for around 6 weeks) we waited at least an hour. They did NO DIAGNOSTICS WHATSOEVER. When asked about this later, they said she had arthritis. During our FIRST VISIT (which cost over $600) we were thrown into a regimen of acupuncture, pizotherapy, thermal imaging, and given a box of Chinese herbal medicine (for humans) with zero explanation as to what they were (the label was in Chinese). The dog had horrific diarrhea immediately after taking these herbs (which we stopped) but of course when asked about the herbs causing her diarrhea, Beau said that could absolutely not be the case. The dog got worse, not better throughout these treatments, and they did nothing to change their approach. They did not question their methods, instead they said the dog probably needed to change her diet (she has been eating the same thing for 6 years). Eventually we stopped going to well being vet, took her to yet another vet who did an X-ray and saw "something" on her spine. Interestingly, the impression of the X-ray said NO ARTHRITIC CHANGES. So for what exactly did my dad give well being medicine for animals $1500?!? We took her to a canine neurologist in another state to get an MRI, lo and behold, the dog had a cancerous mass on her spine that was compressing her spinal cord. She has had surgery and is doing great. The thing that I find so disturbing is the fact that if this well being vet had done diagnostics before collecting $1500 from us for treatments, the dog would have suffered less and would have been treated sooner. It is not safe to assume acupuncture etc will work for every condition, and it is not safe to prescribe a treatment for AN UNKNOWN CONDITION. Even MORE disturbing was the fact that my father emailed Beau asking for a partial refund. He was met with the most rude, unprofessional correspondence I have ever witnessed. Beau chastised my father for not bringing previous medical records - it is BEAU'S JOB to contact the previous vet and get the records. He actually called my father a misogynist, and accused him of asking for the money back because the doctor is a woman. I have worked in healthcare for 15 years and have never seen a provider/technician etc speak to a patient's family like this. I was appalled, and I highly suggest everyone stay FAR AWAY FROM WELL BEING MEDICINE FOR ANIMALS "Elijah" is actually "Beau," who is the husband of the doctor. He is the one writing these insanely long responses on Yelp (which is crazy considering you WILL wait OVER AN HOUR if you go here. Apparently you're going to wait so long because Beau is writing rage responses on yelp and google reviews) There were a ton of negative google reviews but after I wrote my review, magically, this vet is no longer searchable via google and has zero google reviews anymore. Attached are pictures of Beau's horrifically rude email to my father. read more

See all

In response to the owner, Elijah B., I did find your business to be very unprofessional and wish I had never gone. I don't know a Teri L. and think this is a great example of what I am talking about. If you are the owner, then you need to try and make things better not put people down. My biggest complaint at Wellbeing Medicine for animals , was that I spent all my time with the doctors husband( who is NOT a dr) vs the doctor I had waited several weeks to see. You don't go to the dentist to see their spouse!!! I came to see a Dr, paid a lot of $ to see a Dr, and didn't get maybe 5 minutes out of 4 hours with her. If it was my business, I would try and be forthcoming about this. Furthermore, I only review on Yelp. I searched other sites and found only one comment on BBB. Would love to know where the other 100s of 5 star reviews you are talking about are posted. read more

I have been a client of Dr. Natalie's since shortly after she opened her doors. I am incredibly grateful to her and her staff, her care has been life changing for my pets. She loves animals very much and it shows. I trust her completely. read more

If you want to spend a few hundred dollars and NEVER get a response when asking about test results or how to treat your pet then this is the place for you. Calls are never returned and in the event, you do get a real person they are rude and condescending. The office is total chaos with employees who seem to be beyond stressed and fearful of the vet. Just go somewhere else because this place isn't worth your time, money or peace. You've been warned. read more