We thought we just needed our old piano to be tuned, and had gotten a recommendation for Mr…read moreGlasgow's services. He is very experienced, with four generations of experience, with decades being his own personal experience. We called him and we were very happy we did. Our piano ended up needing more than we thought, and Henry repaired it all, for the same originally quoted price. What a truly caring person he is! He didn't just do what was "required" he also did everything that was needed. He also plays extremely well! Very impressed by his playing skills once we was done servicing our piano. We highly recommend his services for all your piano care needs.

Very professional and job well done. Highly recommend! Timely and competitive pricing.read more

Frank and his team moved a baby grand for us. He was very communicative throughout the process of…read morequoting and scheduling, and they did the job quickly and professionally. I was extremely happy with their work!

Have to say, pretty disappointed. Sent Frank a text as per his website instructions on a Friday,…read morecomplete with all the information he wanted. Frank responded 24 hours later requesting additional information which I responded to in less than an hour and he never text back. That was Saturday, on Tuesday I text Frank for an update, it's now Wednesday and he's yet to respond. My quote is for a move that is literally less than a mile from Point A to Point B and other than steps leading to the threshold, it is a pretty uncomplicated move. At minimum, Frank should either respond with a quote, or inform me that he is not available. At this point, I'm done waiting. Here's your heads up people . . .

They were an hour late, which I can shrug off, but I was quoted $275 and they charged us $350…read more(after they'd loaded the piano in their van). No apparent reason, either

I have a 100-year old piano that had several non-working keys and ofher problems, and two other…read morepiano tuners took one look at it and said it couldn't be fixed. Zach went over it carefully, explained all of the problems, and then fixed and tuned it for an extremely reasonable rate. I recommend him highly!

Great spot to chill and grab a beer. The establishment had an interesting look about it with plates…read moreof patrons on the walls. Some with funny sayings. Service and selection of beers was very good. I didn't try the food so i can't comment.

I can't tell you how pleased I was when I brought my flute to Flying Squirrel for repair. The woman…read more(sorry I did not catch your name) was so competent and knew her way around a flute. She was able to quickly identify the problem, fixed it and proceeded to do a thorough evaluation of my flute, making sure it was in good order all around. To my pleasant surprise, the cost was very reasonable and I left with a flute in perfect working condition. I highly recommend Flying Squirrel Music as the place to go if your flute needs a "tune up", pun intended.

Great service, engaging owner / luthier. Hans assessed the neck on my bass and found some issues…read more The vendor agreed to replace it and then Hans did a great setup for me.

Hans is a meticulous craftsman with incredible attention to detail and a genuinely nice person. He…read morehas helped with teaching me a lot and explaining things to me without making me feel stupid as well. I have referred him to my guitar instructor who was also amazed and now he is also referring all of his other students to Hans. It's well worth the hour plus drive for me from Apex to have peace of mind knowing my equipment is being tended to by such a pro!

Wonderful experience from start to finish. Needed to move my baby grand from our home in Eastern…read moreCarolina into storage while we were searching for our forever home. Chris was responsive, friendly and professional upon first contact. After a few months in their storage facility, we found and closed on our dream home. Piano was delivered yesterday in pristine condition. Absolutely recommend Ruggero for anyone needing move or storage assistance.

I entrusted my 50 year old Yamaha C3 to Ruggero piano service for new hammers. Richard Ruggero…read morethoroughly evaluated the piano in my home and took the action with him to complete the work. This is a job which involves precision and a great amount of detail. He ensured I got the finest hammers from Germany, completed the restoration in the shop and returned to spend six hours meticulously integrating, regulating, voicing and tuning. The piano sounds and feels as though it has just come from the Yamaha factory. I could not be more pleased. He had to contend with a number of incidentals caused by previous work and did not get up from the bench until he was satisfied that the piano was in exemplary condition. I received skilled service, at a fair price and my instrument is in stellar shape. Moreover, Richard and his staff are professional, courteous and accommodating at every step of this process. I give them my highest recommendation!

Friendly, helpful staff, reasonable offers, reasonable prices on used gear that seems well…read moremaintained. This is the second time I've sold/bought to/from them, and I'll definitely go back when the itch hits me again.

Gavin is an amazing guitar technician. I highly recommend him and all the amazing staff at music go…read moreround. They are friendly and professional!

First of all, MR. BILL is an aircraft mechanic for American Airlines. I am not complaining about…read moreBill's tuning service, but he will DECEIVE you on cost. He confirmed $135 over the phone and in person, but ended up gouging me up for an additional $25. He NEVER mentioned anything more on any additional costs, but I guess he's hard up for money. It's discouraging that in today's society you can't TRUST anyone and their are dishonest individuals like Mr. Bill. I DO NOT RECOMMEND THIS INDIVIDUAL, BUT IF YOU DO HIRE HIM; HAVE HIM SEND YOU A WRITTEN TOTAL QUOTE....

I have an old console piano that other tuners have insinuated is barely worth tuning or capable of…read morebeing tuned well. Bill, on the other hand, respected my piano and tuned it with precision and care. His schedule was flexible, he had prompt availability, and his pricing was very reasonable.