We had our piano tuned a while back by Jim. He was AWESOME! Answered all the questions I had about…read moremy piano & did a fantastic job tuning it. It's been a year & it plays beautifully. He made the process fun & interesting & his rates were the most affordable around. He was also very respectful around Covid & took precautions that made us feel safe having him in our home. When you find people you trust, it's so valuable, & Jim will be our go to piano guy no question! :)

Pleasant, punctual, and a great piano tuner! We hadn't had it tuned for 5 yeats and my son wanted…read moreto play. It now sounds great!

We purchased an antique piano from the 1860s and needed it tuned. We reached out to multiple places…read moreand got a swift and professional reply from Chris. His business is a one man show and we are all about supporting local! Chris was exceptionally knowledgeable and I enjoyed chatting with him as he worked. The piano sounds great and he even replaced our broken knobs and rubber stops! Prices are very reasonable and I will be recommending him to friends and family for his outstanding work!

He was great at tuning my piano and really knows his stuff. I look forward to working with him in…read morethe future for piano tuning.

Mr. Randy was exceptional! He's very professional and it's clear that he has a wealth of knowledge…read more His pricing is fair and I'd recommend him to anyone!

From the owner: Heritage Piano Tuning & Services is a full-service piano service shop located in Raleigh and…read moreserving the entire Triangle area. We specialize in everything professional tunings to full piano restorations, and we can move your piano from anywhere directly to our shop. Every piano is handled with the utmost care and delivered to perfection by some of the finest piano technicians in the industry as well as the best refinishers in the country. Whether it's a simple tuning or a full piano restoration, we are your one-stop-shop for all your piano needs. Appointments are available Monday-Friday, and Saturday upon request. Contact us today for more information!

We had Josh over to tune a piano that hadn't been tuned for years. I made sure to mention in all of…read moremy request for estimates that the piano hadn't been tuned in a while and he was the only one to comment on it. I knew it might be a concern. Josh came and did a thorough job. He took time to explain what was done before. Will definitely recommend and use again!

From the owner: Some kids play video games. Benji fixes things…read more At 14, he bought his first car with money he'd earned working in the neighborhood since he was 11. When the AC broke, he didn't call a mechanic — he watched some videos, got his hands dirty, and fixed it himself. That's just how he's wired. Homeschooled and mechanically gifted, Benji learned piano tuning the old-fashioned way: by watching his dad, Josh, a certified piano tuner. He'd sit quietly, observing, asking questions. Before long, he was doing it himself — with the same precision and care. But here's what makes Benji different: it's not just about the piano. It's about you. He's performed lead roles in Robin Hood and A Christmas Carol. He knows how to connect with people, how to listen, how to make you feel at ease in your own home. When Benji tunes your piano, you're not just getting a tuner. You're getting a young man who was raised to do honest work, serve others, and build relationships that last.

Frank and his team moved a baby grand for us. He was very communicative throughout the process of…read morequoting and scheduling, and they did the job quickly and professionally. I was extremely happy with their work!

Have to say, pretty disappointed. Sent Frank a text as per his website instructions on a Friday,…read morecomplete with all the information he wanted. Frank responded 24 hours later requesting additional information which I responded to in less than an hour and he never text back. That was Saturday, on Tuesday I text Frank for an update, it's now Wednesday and he's yet to respond. My quote is for a move that is literally less than a mile from Point A to Point B and other than steps leading to the threshold, it is a pretty uncomplicated move. At minimum, Frank should either respond with a quote, or inform me that he is not available. At this point, I'm done waiting. Here's your heads up people . . .

I'd been in contact with Michael Hannah, looking for a particular piano in my price range. He…read moredidn't have the one I wanted, but a few days later, he put me in touch with someone who did have such a piano. It was an extremely generous, thoughtful, and selfless act that made me a dedicated future customer.

We purchased a Kawai piano from Maus. The experience was excellent! Zack was knowledgeable, but…read moredidn't use pressure sales tactics -- just answered our questions. We made a couple trips to Maus and also looked at a competitor store. In the end, we opted for the Kawai at Maus. Maus was very flexible with delivery dates, payment method, and even threw in a small upgrade to a component. The piano was delivered out of the box out of tune (apparently this is unusual), so Maus provided an additional in-home tuning at no cost. Maus has a friendly, family business feel to it. It's not a dazzling showroom, but the product and people are a great reason to go there.