Only does airport and not mentioned in listing. At least the phone was answered in contrast with…read moreanother Newton taxi company whose phone went fast busy for a moment and hung up

Great service! Driver texted me to let me know that traffic…read morewas heavy on Tuesday night and that he would be at my home in Brookline 15 minutes earlier than scheduled. He actually arrived 10 minutes before that. I appreciate the early arrival. I was ready and would rather be at my destination than worry that I will be stuck in traffic etc. I was very pleased with the experience and would use this cab again. In fact, I would like to book it for my return to Logan next week.

Used this service to travel to and from Logan Airport. They were prompt, provided a large SUV,…read moreallowed us to install a child seat, and were decently priced. We were very pleased and would recommend them!

I love On Time Taxi, they're so kind, professional, and always punctual. They go above and beyond…read moreand are able to ease my pre travel anxiety with two littles ones by being completely reliable every single time. I've used them for 3 years multiple times a year and will continue to. The service is so helpful and worth every penny.

I'm not from here and let me tell u they saved my butt today for a flat and they were very quick…read moreand when they said 10 minutes it was ten minutes I appreciate you guys and the driver were friendly each time

Word of advice to older women using Patriot. Sit in the back of the cab and play dead. If you try…read moreand even have a simple conversation you will be told "you are just like my wife" in a negative way. Also one of your drivers absolutely needs anger management as he watches you from rear view mirror and will verbally admonish you if he doesn't like the look on your face. What a horrible experience God help me, I was not making a face, I just got picked up from hospital with a diagnosis of heart failure and this cab driver is yelling at me because he thought I was making a face? WTF

Couldn't have been better! Said (sa-eed) was prompt, reliable, and a pleasure to deal with. He did…read morea round-trip for my family and made it so easy, even easy for us to find him at Logan. His rates are very competitive and reasonable. I will use him every time I travel!

Reliable, personable, and on-time service. Felt that I was in the hands of a safe and alert…read moredriver, which is not always the case with taxi drivers. The vehicle was immaculately clean. There may be lower cost options out there but not for the same quality of service.

Answered my initial call within 2 rings. Came about 10 minutes early. Clean car, courteous driver…read more Got to the airport with plenty of time to spare. Would use them again in a heartbeat.

I called for a quote but for some reason it was processed as an order. When I called to find out…read morethe cost for the upcoming trip, I was told by Joseph that he would have to call me back to give me a definite quote, because he was driving. He did say it would be around $50. I asked him what he needed if I decided to use service. He said that he needed payment info and to fine tune the instructions. I said I would keep it in mind and hung up. No money was exchanged and no confirmation was sent out. Since I did not receive a good vibe from him, I hired another company. The day of the pick up, he showed up anyway. My employer got in the car thinking it was the reputable company I hired, not Trusted Ride. When the ride was over he asked my boss for payment. My employer was confused as he thought the trip was prepaid. My employer called to let me know what was going on. I spoke with Joseph and told him that I did not hire him, the ride should have never happened and that any instructions would be considered cancelled since nothing was completed. He started yelling and arguing with me. Bottom line, he swooped in and stole the paid trip from another company. It was very shady and I will NOT use this service again. Future customers, be aware.

I called this company one night at 1am after being stranded at the Natick train station. I had…read morefallen asleep, and when I woke up we were stopped, and I thought we were in Worcester, so I rushed off the train. I looked around and said to myself, "This isn't Worcester." I saw the sign for Natick, and promptly swung around to get back on the train, but it had already started to take off. It was the last train of the night. Without any other recourse, I started walking out to Rt 9. Yelp told me Wellesley Community Taxi was the closest cab company to me, so I called. I spoke with a gentleman in dispatch and tried to explain where I was by giving him landmarks and cross streets, but he said he needed an address. Fair enough, so I tried to find the address of the building in front of me but couldn't find the number. I tried describing the buildings that I was in front of, but he continued to insist that he needed an address, in an increasingly rude manner. I started running to the next building to find the number there, but he was too busy to wait the 30 seconds and told me he had to go. I was going to be going to Worcester, so the fare would've been substantial, but he obviously had no interest in helping a person in need. It took me two more hours to find a ride home, all thanks to the inconsideration this company has for potential customers. They are inconsiderate, rude, and completely ruthless. I will not be calling them again, even if do become stranded...again.

I had a 4:30 airport pickup. The driver went to the wrong address (don't know what town he was in,…read morebut evidently not mine). He was not going to make it in time and we had to scrambled to find another way to Logan. Really bad experience.

Livery service rather than metered cab. Driver very knowledgeable and safe driver. car on time and…read moredrop off in right place (which was hard to see).