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    WellMed at Kenworthy

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    1 day ago

    Fantastic Care. The Ladies at reception and medical staff are hardworking and very professional. I have the best Drs and the best care.

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    11 months ago

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    U.S. Department of Veterans Affairs

    U.S. Department of Veterans Affairs

    2.5
    (11 reviews)
    5.4 mi

    I recently interacted with David Jones, the Privacy Officer at the El Paso VA, regarding…read morecorrections and discrepancies in my medical record. Unfortunately, the experience was far below the standard veterans should expect when dealing with sensitive privacy matters. When I asked for clarification about missing documentation, unexplained late entries, and improper contact, Mr. Jones stated on a recorded call that requesting my medical record to be accurate was "harassment." This response was surprising and unprofessional, especially given that veterans have a legal right to request corrections and explanations under federal privacy regulations. Throughout the interaction, Mr. Jones was dismissive, avoided answering basic questions, and declined to explain processes that fall directly under his responsibilities as a Privacy Officer. Instead of providing transparency or guidance, the communication felt defensive and unhelpful. Veterans rely on the Privacy Office for accuracy, clarity, and accountability. My experience with David Jones did not reflect those values, and I hope the VA takes steps to ensure veterans receive respectful and informative support when addressing their medical records. Expect David Jones to play the victim after creating victims with his behavior. There is nothing as comparable as neglectful and dysfunctional this place.

    I'm a veteran 100% service connected for cancer and insomnia and El Paso VA medical center and…read moretheir leadership team and Chief of staff have denied me all treatment for cancer and medication for half a decade. VA El Paso and their clinics are 100% junk and useless.

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    The eye glass shop is bigger and has more room.
    The eye glass shop is bigger and has more room.
    U.S. Department of Veterans Affairs

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    WellMed at Kenworthy - medcenters - Updated July 2026

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