The Good Samaritan Medical Center is such a great clinic! The doctors and nurses here are all…read moreamazing and they do a great job. You can feel they truly care about their patients and they have always made my times here a great experience! The recommendations and treatments they provide are specific for the issue and it has made a positive difference for me. They do everything they can to help you get well again and I really like their approach of trying to help the body heal with natural treatments before going to medications, while not avoiding medication if necessary. In general everything about this clinic is fantastic. The people are very nice, the atmosphere is relaxing and pleasant, the food is healthy and very good, the rooms are clean and beds are comfortable. And they are continuously improving and expanding the facilities to meet the patients' needs as well as adding to their list of specialized treatments. Love this place!

I just wanted to say with all respect that I am grateful for Dr. James for everything he has done…read morefor me within the medical field. I have been visiting Dr. James for the past 20 years, and I can say full heartedly he is the reason I am here today. Dr. James gave me a second opportunity to see my children grow up, by helping me with all the illnesses I have endured over the past years. Dr. James is quite frankly, a saving grace to my life. I want to thank Dr. James and all the staff at the Good Samaritan Medical Center, who have helped me throughout these years, not just by helping me, but as well as my entire family. My entire family is a patient of Dr. James and will remain as so, god forbid. There's a reason I met Dr. James when he came to visit Houston, he was the saving grace God sent to heal me. I just once again want to thank Dr. James and the entire staff at the Good Samaritan Medical Center thank you from the bottom of my heart. If anyone is looking for a doctor that truly cares about you and will help you get healthy once again, please visit Dr. James at the Good Samaritan Medical Center; I recommend him and his staff 100%.

Avoid this place like the plague. Their billing department's incompetence cost me over $3000 for a…read moreroutine blood test. After that, they ignored me and refused to reimburse me. Very unprofessional.

I have been seeing Dr. Chabra and staff for about 9 months. Dr. Chabra was very thorough in…read morediscussing my past medical history, he was kind and patient and took his time when I saw him at the west side office. Generally you do not have to wait long after arriving for your appointment and the staff are courteous. They have an in-house lab at both the west side and the east side locations which is very convenient. I have been going to the Eastside office monthly for infusion therapy and Nurse Melissa, who administers the infusion therapy is very kind, friendly, compassionate and helpful with questions as well as in scheduling future appointments. She makes the visits pleasant and is attentive to the patients' needs; I really appreciate her caring spirit, since some people may feel stressed in getting stuck with needles or getting infusion therapy. I am thankful for Dr. Chabra and his staff, the care I receive and the convenient locations on both west and east sides of El Paso. I highly recommend you give them a try if you are in need of a Rheumatologist.

Very helpful and attentive to my mothers needs, I definitely recommend this place for anyone that…read morewants there medical needs met with people who truly care about your well being! Thank you so Much for the Doctors and all the staff!!

They just celebrated 50 years...in a building with faulty patient equipment, no hot water, worse…read morefood and choices of food than prison, plumbing issues, and a staff of which 60% can do the job. And the 4th day in they wanted to collect my portion of the deductible after keeping my wife in ER for two days with double pneumonia and sepsis. They are poorly staffed and woefully understaffed which leads to poor patient care, longer stays, and post care complications. You don't get what you pay for...maybe they ahould pay me for having to be the one changing her bedding and gown and keeping her clean and tracking her faulty bed and IV pumps alarms...I don't want to post the pics of the faulty and exposed wiring because I may need them for a lawsuit.

I went in with severe pain and distention. told the NP Sandra Steele my past 6 weeks of an…read moreinfection. i was tested and all came back normal so she just said "so all looks good you're good to go". i asked to see the gastroenterologist whom my dr had been in contact with and she said "you're not an established patient and he's not on call so I'm not calling him. after she realized I was upset she decided to call him and i was so upset by her bedside manner or lack thereof i just asked to leave. she made me feel like a liar and belittled the pain I was in. the nurse was amazing, I wish i remember his name. You don't just tell someone who's in pain "ok you can go".

On May 9th, I had a scheduled appointment at 1:00 PM, and I arrived at 12:00 PM as requested. I was…read moredirected to go into the back at approximately 1:20 PM and remained there until approximately 3:00 PM, when I was moved to the suite for testing. I waited an additional 30 minutes before receiving a vague update regarding the status of my procedure, with no estimated time of completion provided. Positive aspects include a very clean environment, courteous and knowledgeable staff, and a painless procedure. The report was provided immediately after the procedure, which was appreciated. However, I would strongly recommend improvements in maintaining patient confidentiality. Personal information was inquired about while in the hallway, and the curtains did not sufficiently conceal sensitive information being discussed. Additionally, preliminary findings were communicated to me by a nurse without privacy, which is concerning given the sensitive nature of the information involved. It would be beneficial to establish procedures that ensure privacy during these exchanges. Furthermore, implementing a system for periodically checking on waiting patients to provide tentative updates would improve overall patient experience and help prevent feelings of being forgotten.

These people don't care about patient's time, or the fact the they are fasting. They overbook…read morebecause their goal is to make as much money as they can on the dat