We arrived around 8:05 and left one hour later. Seen quickly, tested for COVID, Flu and STREP and…read morewas given instructions on how to care for myself after they came back negative. They administrated medication I needed on the spot and were quick and simple! It helps that they are in my network so overall very stress relieving to have this near. Thank you!

I would not recommend this place. It's a scam. They will sign you up for all kinds of services…read more They just load you up whenever you step foot in the door they don't tell you what anything cost every second you're in there they figure out a new way to charge you for something and then when you confront the doctors about it, they say well we can't technically we don't know how how much anything cost. We're just trying to administer care. Meanwhile, they're giving you EKGs you don't need loading up the IV with drugs you don't need just so they can charge you stay away.

I accompanied my spouse here for her first infusion. The check-in went smooth, in that after…read morecompleting the paperwork it took only 5 min to get called in; and, NO wait thereafter in a secondary waiting room, like one would have in a physician's office. The Nurse Practitioner Peggy took us to a private room to completely explain the process. We were both put at ease. All of our questions were adequately answered to our satisfaction. The recliners were comfortable, and there were snacks & drinks, a good idea for the process. We arrived with what was probably normal anxiety, but left knowing that we were treated right and by being pleasantly impressed with EVERY employee we encountered.

Staff was friendly and very helpful. But my appointment which had been set up six months in advance…read morewas canceled without my being informed. Since my procedure was time sensitive it made the whole situation nerve racking. Luckily the super staff came through to save the day. Oh and I now refer to it as the Paragon Kyle confusion center.

I left a review about the lack of respect that this company shows and that they don't do their due…read morediligence when it comes to checking insurance benefits. Robert, whom is allegedly one of the owners contacted me, apologized and told me he'd have someone verify my benefits and get back with me, it's been over a week and not one person has gotten in contact with me. I don't know what kind of game they're running, but I am going to find a different DR for my husband and myself. My husband likes the DR he sees, I like the psychiatrist that I see, but I can't stay with a group that has no respect for their patients. I don't know if they just want my money and have no desire to return what they are charging from me from every virtual visit that I have or if they think I will just give up. Robert, I told you I was going to leave another review if you didn't do as you promised and have someone check my benefits and give me a call. I have all of the messages between you and I and can prove we had this conversation. I had great hope from our conversation that this would be taken care of, I am extremely disappointed. You and your company have shown disrespect to me and harmful disregard for my mental health.

I have given this group a few chances and have been let down several times. I booked my first…read moreappointment online in2024 when I was sick and was told in office that since I had not had my an annual physical with them I was going to be turned away. When I did book my physical with them they cancelled my appointment and reschedule a month out (ok I understand that things happen ) but when I went for my scheduled followup the office was closed and I was never notified. When I tried scheduleling my 2025 they called me to cancel stating it had not been 12 months from my last physical even though my insurance resets in January. Today I showed up for my appointment after being reassured multiple times over the last week that there would be a provider and today there wasn't one. These are just some highlights of my experience.

Walking in, the waiting room is warm and welcoming with comfortable spaced out seating and drinks…read moreavailable while you wait. The customer service & bedside manner was next level, the kind you rarely find these days and definitely won't find at Ascension Seaton (AS). We had a devastating emergency yesterday, and went to Kyle ER after a horrible experience at AS. The receptionist, nurse, doctor, and specialists they brought in were amazing to work with, and helped me to feel comfortable in such a scary situation. I am beyond grateful for the help of Kyle ER yesterday and highly recommend them.

Okay. It's a free standing ER. They arent in network with anybody. This will NOT be a cheap visit,…read moreperiod. They don't balance bill after your insurance pays them (plus whatever your portion is, under insurance). I did their detox program. While I didn't like not being able to interact with anybody other than staff (I mean, it's a hospital setting, so...), they have Roku Tvs with Netflix in the rooms, and you can sign into any of your own services. Jason and Tina in particular are amazing, but I had no negative experiences with anyone working there. I will say, if you're there long enough for a meal, it's going to be a frozen dinner that they throw in a microwave. The upside is you have an exact calorie and carb count, if that matters (I'm on insulin, I have to dose based on carb intake - they let me self administer since I'm on an insulin pump). At one point they apparently would order from restaurants, but that probably cut into the CEOs hush fund too much (joking) Thr care is great. The food is terrible (I mean... It's a frozen dinner). The bill will max out your deductible (and likely your out of pocket even on a HDHP). But they truly do care, and they've stayed in touch to see how I'm doing. Tina, Jason, if either of you see this, thank you.

Location on Oxbow has the worst check-in personel, difficult process they seem to always be…read morecomplaining during the process. Extremely long waiting room waits to see the Dr for a few quick minutes.

Dr Farra and the staff have been completely on top of my cardiac issues from the time I first saw…read moreDr Farra back in 2022. I was treated and fitted with a pacemaker with a defibrillator. Dr Farra is mindful of all my conditions and medications so that I'm not having adverse affects. Thank Dr Farra and staff.

On February 25th, their first available appointment was May 7th…read more I waited two and a half months to get in (10 long weeks of waiting with terrible pain) I have severe corpal tunnel syndrome needing surgery on both hands. The neurologist said I was one of the worst cases he had seen in a very long time. I had marked my calendar for a 2pm appt. NBO, actually scheduled me for 1:30 and I did not catch the error. I arrived at 2:10pm. Yes, late due to things out of my control. After waiting at the check in window for 5 minutes with neither receptionist acknowledging my presence, the receptionist informed me that my appt had been canceled and I owed a $50 no show fee and would need to reschedule. I explained that I had 2pm on my calendar and yes I was 10 minutes late but had waited over 2 months to get in. With zero expression or concern for my condition, she repeated: you'll need to reschedule. I respectfully stated I would need to find a surgeon in San Antonio.(we are moving soon) She gave me an I don't care look, shrugging a shoulder, closed the window like she was glad and resumed her work on her computer. There was only one patient in the waiting room. When I used to take my mom there, the wait to see the doctor was always at least an hour and the waiting room was typically full. Perhaps that's improved but today made me feel as if the patients are just numbers to them and they don't care to have new patients needing surgery ASAP. Now I have to start over as the nerves in my hands continue to disintegrate and muscles atrophy ( per the neurologist) and functionality diminishes. I hope others have a better experience. It was a very cold experience for me and rare for me to write a negative review.

Moving to TX required myself finding a new hip doctor. At 43, I've had both hips replaced already,…read moreand one is needing a revision. After reaching out for recommendations in a local FB group, Dr. Tubb came highly recommended. I was pleased as to how quickly they were able to get me in as well. After meeting Dr. Tubb, I was confident he was the right choice. After a couple of tests (to rule out any potential causes for my continued pain, to avoid a revision). Unfortunately, a revision it is Everyone at the office has been very kind. Even tho I am nervous as all get out about surgery again, I am confident that Dr. Tubb will be able to do my revision with no issues. Definitely recommend Dr. Tubbs for hip issues!