My provider was really helpful and kind, but the real problem was the receptionist, Adriana, suite…read moreMW, I don't understand why would you choose this job if you hate to talk to people, she gave me the nastiest attitude and when I gave her my insurance card she told me that's not an insurance card? That's a benefit card, mind you, I don't have any benefits? This place needs to seriously consider a better fit for a receptionist.

Today is Monday, tried to make an appointment in radiology on Wednesday. Robot said I would not…read morelose my pace in line for a callback. Still waiting. Tried to get through four times today. No one picks up (in fairness, I only sat on hold for 20 minutes each).

Billing is awful, they have no idea how insurance works! They let my son be seen by one of the PT's…read morewithout getting an auth # after he gave them a referral. Then I receive a bill for co payments, one bill has Feb and May on it, the next bill has March and May on it, the next bill has Feb and Jan on it. All saying that the copayment was never paid. When you call, you get someone that tells you "oh, I know the bill is for a Feb visit, but that co payment was applied to a visit in Jan." WHAT????!!!! So, now I am stuck paying for I don't know what because there is no way to tell what and where my co payments are being applied. It is months of appointments and statements to go through. I have wasted enough time going over these statements for something that was their fault to begin with. They take no responsibility for their incompetence. Save yourself a headache and go someplace else!

I found the experience to be entirely professional yet personable. Dr. Gaines took the time to…read moreexplain things to me. The staff was excellent especially Tara and Susan behind the front desk. The office manager named Jackie was extremely helpful. The ease of scheduling was wonderful. I highly recommend this doctor http://www.vitals.com/doctors/Dr_Laurence_Susini/reviews#ixzz41msyMaOP

I recommend Dr. Luks, extremely knowledgeable, his office is in a great location (next to the St…read moreJohns hospital in Dobbs Ferry), free parking, clean offices. His staff are very caring and kind, the waiting period was not long at all. I went for my left shoulder as I have a tear, he took time to explained and answer all my questions,. Easy to talk to and he truly listens you and a wonderful bed side manner. I came out feeling at ease that I do not require surgery, as he is not one of those doctors that likes to cut people right away. I liked his honesty.

The only problem with Howard Luks is that we fear he won't put up with the system and give our…read morepatients care FOREVER!! He's SUBSTANTIALLY more than a great physician!

Prior to seeing Dr Chiles, I went from my primary, to urgent care, to the ER, and back to urgent…read morecare, where a lower spine injury was finally diagnosed. I went to a spine specialist and left the consult with a bad feeling. I was referred to Dr Chiles by two co-workers. My first contact was with Sarah and Jessica in the office. They were absolutely fantastic and made this stressful situation so much better. At my consult, I felt comforted and impressed. Dr Chiles is very knowledgeable, yet spoke to me in terms I could understand. I was provided as long of an appointment as I needed to have all my options presented and all my questions answered. Actually, he provided so much pertinent information, many questions were answered before I asked them. My consult was informative, comforting, and left me with a true sense of hope. I needed a laminectomy, decompression and fusion of my L3-L5 vertebrae. We scheduled my surgery at NYP Lawrence Hospital in Bronxville. Dr Chiles and his surgical (as well as his office) staff are the absolute best. Together, they resolved my crippling back pain, got me standing upright, back on my feet and back to enjoying life pain free. Thank you to everyone who assisted me especially Dr Chiles! I highly recommend Dr Chiles to anyone with a spinal injury/illness. KMB

From the owner: Westchester Spine and Brain Surgery is a multi-hospital private neurosurgical practice founded,…read moreowned, and operated by Bennie W. Chiles III, M.D., F.A.A.N.S., F.A.C.S.. The practice provides state-of-the-art surgical evaluation and treatment for a wide variety of conditions related to the spine and brain, with emphasis on surgical spine problems such as disc herniations and spinal stenosis, often requiring complex operative treatments such as laminectomies, discectomies, and fusions. Dr. Chiles has received the prestigious honor of being named a Castle Connolly Top Doctor in Neurosurgery/Spine Surgery each year from 2020 to 2022. He has also been recognized as one of the Top Neurosurgeons in the region by Westchester Magazine in their annual November Top Doctors issue for both 2020 and 2021, and will again be featured in the upcoming November 2022 annual Top Doctors issue of Westchester Magazine. Additionally, in both 2021 and 2022 he was named one of the Top Neurosurgeons in the entire New York Metro Area, and in this regard was featured in the July 2021 annual Best Doctors issue of New York Magazine and will again be featured in the upcoming July 2022 annual Best Doctors issue of New York Magazine.

I give five stars to Dr. casden because not only is he is he a kind and warm human being who…read moreobviously cares about his patients he did an impeccable job on my back and considering that it's only been nine days I can't imagine anyone doing any better or making me feel any better than he did. He called me many times and made sure his staff called me or answered my emails/kudos to Tiffany who is a doll and to James who is always there for me and help me with my pain whenever I needed help because I have usually had a lot of pain before and plenty lot of pain after the operation- especially the first five days. I would be happy to speak to anyone considering surgery. Marc Lewis 914-420-4675

From the owner: A board-certified orthopedic surgeon, Dr. Andrew Casden is experienced in both traditional and…read moreminimally-invasive spinal surgery. His comprehensive approach takes each patient's lifestyle and expectations into consideration, and his approach focuses on offering the most sensible treatment options. Named a Top Doctor by US News and one of New York's Best Doctors by New York Magazine, Dr. Casden treats both children and adults at his position at the White Plains Hospital.

Their MRI scanned the wrong body part so they had to schedule a new MRI . It has now been two…read moremonths of speaking to numerous personal in Radiology, Billing and Orthopedics (Dr. Knudson office) to have the bill cancelled for the first MRI- which was their administrative error and resulted in the need to repeat an MRI and a huge bill. Billing had promised that they would cancel it and did not and now blames Radiology. Radiology is once again saying the ball is in Billings court. The Orthopedics staff is a total waste of time to speak with. The unaccountability throughout groups is astounding- the named groups just blame each other- say they will call back- and do not. Deeply regret seeing a Doctor in this practice.

Not always a good idea to pick a doctor from your insurance company's list and because they are…read morenear you but, this time I took a gamble and it paid off. I was having unbearable pain in my elbow to the point I couldn't rest comfortably. The same thing happened three years ago, and I went to another doctor who gave me a cortisone shot and some Vicodin and sent me home. Yeah, I felt no pain but it didn't solve the problem. Luckily this time I had the fortune of meeting with Dr William Levine in the Tarrytown office of Columbia Orthopaedics. He did a thorough exam and asked correct questions regarding my medical history. His conclusion was that I was having an acute gout attack. He prescribed correct meds and by that evening I was already able to make myself comfortable enough to sleep. By the next morning I was 75-85% better (arm movement and pain). Today is still less than 48 hours after and I'm probably 95% better with 0 pain. He called me personally the next morning to check how I was. A nice touch I'm not used to. I should discuss the office as well. So coordinated and you can tell they all work together as a team. No one passed the buck. It was easy to see they did what they had to do to keep things moving. Keeping in mind, everyone comes in there in pain and/or with some type of story. Very impressive. Highly recommend the practice and this is coming from someone who's father and grandfather both practice(d) medicine.

What More Can I Say, AMAZING!!!! Simply Above & Beyond the…read moreCall of Duty!! Brandon Ericson MD Orthopedic in Tarrytown NY. They Took Great Care of me. Hi, My Name Is Nash, NYS / CT Paramedic. I was having Chronic Bilat Knee Pain for more that a few weeks now. Until I met Nicole & NorthWell. Where I was admin Knee Gel Injections. Fixed me in 6 Days.. Thank You Guys!!! Don't Go Any Place Else... - The Painless Paramedic

The staff here is amazing and the doctors are great they make visiting pleasant highly recommend…read morethis place..

The staff is incredibly supportive and they know how to make you heal properly. Gema is a great…read moreleader and I was also fortunate to have a grad student present. Everyone I worked with did a great job to get me to where I needed to be (especially after the severe injury I had). Thank you StarPro!

My therapist, Mengyao Liu, was excellent. She could not have been more knowledgeable, caring or…read morecompetent in any way. Starpro PT is a wonderful place. Every person there, from Chris at the front desk, to Tony who is charge of everything, to Maya, Jenn and Rob, are fantastic. Together they make Starpro a place I will always go when I need Physical Therapy. There is not a person there I would hesitate to recommend. Larry from White Plains

They say when you go to a surgeon you get surgery. Not with Dr. Dhar. Her approach has worked…read morewonders for both a ruptured quad tendon and a torn bicep tendon she has treated me for. Her knowledge is encyclopedic. She is very impressive and very smart. Equally important she is unbelievably nice and a great listener. She asks probing questions about your personal life style and activities to tailor her treatment plan to your individual needs. She is patient and thoughtful and unlike many docs who would rush to surgery. I think she is TERRIFIC in every way and I highly recommend her. She deserves to be listed as one of Westchester's Best Doctors!

Dr. Dhar is the best. Takes her time to hear my issues and informs me of the options based on my…read morepain level and not a textbook guide of treatment.