I have been going to Dr. Bhoiwala for years. He is the best. Very kind,caring and helpful.read more

I had a Tele-medical visit back in December and gave my credit card information and then I got…read morebilled. When I tried to work it out, the doctor asked me to swing by and bring my invoice. The business was supposed to be open until 5. At 3:50 they were closed. When I called to ask what was going on he was very rude. Needless to say, I will never go back there. I guess I'm just gonna pay the bill again, but I'm definitely certifying it and getting a return receipt of its delivery.

Terrible visit, I travel interstate and I know CCMD thruout NE, made the mistake of visiting for a…read moresimple eye irritation that I had been in CCMD before and even had the presription off Their systen , nurse paractitioner was adversarial and refused to write a prescription for an ointment. Bad attitude the whole way. If you want a nurse with a poor disposition , check In here

I work in a K-2 school with little wee beasties that often times, feels like I work in a Petri…read moredish. I finally succumbed to all the crud going around. I'd thankfully had the flu vaccine, but still got very sick in the last 24 hours and decided to go to urgent care today. As there's no longer a one in my town, I drive to Berlin. This center opens an hour earlier than the UVM one, which was great because I didn't want to sit around in my car after being up all night waiting to be seen. You fill out the paperwork and scan your IDs via your phone (text message) when you arrive. Then they text you to come in. I was see swiftly by a very friendly patient assistant, who took my vitals and had me take a flu and strep test, based on my symptoms (I'd had a neg Covid at home). Then the doctor came in. He was so nice!! A very sweet gentleman who asked me some questions, checked me out before the results came back as influenza strain B. I'm glad I went. They do have a virtual option, but I was sure I had strep or the flu and wanted to be sure. Will be a long weekend at home, resting. They also do tests for work and school with reasonable fees if you didn't have insurance. My insurance thankfully paid for the visit. Really nice facility. I'd come here again.

Over the years we have been summering in Pittsfield and Lenox, I have many times used the medical…read morefacilities of the Berkshire Health Systems. Urgent Care walk-in clinics are outstanding. Today Victoria took care of me. Her patience, sense of humor, and competence were exceptional.

New sister company, which needs to be added to this site…read more Berkshire Health Systems Urgent Care, Lenox 489 Pittsfield Road (at The Center. S of Guido's) Lenox, MA 01240 Clean, neat, spacious, new. Super friendly, careful, professional staff. Examined by a calm Nurse Practitioner, who had extensive ER experience at Berkshire Med. Hospital. In-house lab that processed urinalysis immediately. Practitioner wrote prescription that I had filled at the CVS next door. Mid-day, Thursday, encounter took about an hour. Called ahead for appointment. 413-997-0930

Very easy to check-in and we saw a PA and then a doctor right away, who quickly looked at the…read moreinjury my son had, recommended an X-ray at a facility a block away, and we were done with some good advice on taking care of his injury. Very professional and the people were friendly.

The woman at the reception desk was on a personal call and ignored two of us waiting in line. When…read moreI finally politely asked her what was happening, she said she wasn't the one who could take our temperatures (for Covid.) When that person came out and took our temperature the woman at the desk STILL persisted in her clearly personal phone call for 10-15 more minutes! I waited for a half hour altogether and was still not registered. The the temperature-taking person said it would be at least an hour wait. I left and went to Med Express, highest ratings for them, and was in and out in about 20 minutes. Sharon was rude to a phone caller - put that person on hold while she continued with her personal call, and then when she finally did pick up, she told the caller in a snotty voice that this is a "walk-in" and no appointment was needed. The temperature taking person commented "what part of walk-in don't they understand." Worst attitudes ever. I will never go back and I am posting this on Facebook.

Did not receive the proper care. Was told there was nothing wrong. The attending whoever it was was…read morenot very thorough at all ..After two weeks of discomfort, problem was solved elsewhere . You should get reimbursed for shabby healthcare. Stick to Bassett walk-in centers. & another plus i with your Doctor/hospital affiliated walk-in centers, they have your information through my chart. This place does not.

This is the second or third time I've gone there for usually a whopping sinus infection. I did one…read morewalk in and two appointments made on line. Regardless I have never had to wait long at all to receive service whether I am seeing by a PA or an NP I am always treated with professional compassionate Care I have been a nurse for 41 years and I have to say that they're always on the money in what clinically diagnosed and the medications if needed prescribed. Everyone from the front desk to the medical assistance everyone that you come into contact there is always friendly and professional I rather go there than to my primary and sometimes I usually do oops I don't know if I'm supposed to say that I highly recommend them for excellent clinical care

Super friendly people and quick appointment. Plenty of spaces to park and the people were kind and…read morenot rude at all.

Over weight man at the front desk was rude and told me to chill out .. because I grab the iPad to…read moresign what he told me to? People are here because they are sick and the last thing they want to deal with is a rude person immediately. Not my fault ur miserable

We have unfortunately had to come here a few times for urgent matters. Unlike other urgent care…read moreoffices, someone typically answers the phone and answers questions. You can also make an appointment online, and they typically try to get you in the door around(ish) the time of your appointment - although there is typically a 20 to 30 minute delay. I have yet to be seen by an actual physician here, which is a bit concerning, but the physician assistants, nurses, and techs who work here are all nice. They accept a bunch of different kinds of insurance, which is great in a pinch.

Besides the facility not being clean and appealing, their billing department is totally…read moreincompetent. Received a bill from 2 years prior. $100 balance from a co-pay not covered by insurance. I must have received 20 texts asking for payment, no actual bill. Received bill and paid it by due date. Now receiving threatening calls at 11:00 pm. Total incompetence.

Truly the worst urgent care I have ever been to. The wait was 3+ hours, the doctor saw me for about…read more3 minutes, and then I had to wait another 40 minutes for blood work to be done only to then be told the person who draws blood left for the day. Incredibly unprofessional and a huge waste of time. Cannot believe medical professionals are allowed to operate this way.

There is NOTHING Urgent about the place except their name. Painfully slow operation…read more Fell and had trauma to knee. Came in crying, limping, bleeding with a napkin compress applied to my knee (by my hand). There was 1 other patient in waiting area. 45 minutes to check in and be taken to triage, another 40 minutes till X-ray completed and then an additional 35+ minutes to get results (I'm still waiting!). Not once have they offered to get me an ice pack for the obvious swelling. Then all at once, what to my wondering eyes appears? A know nothing nursing assistant! Says X-ray shows "nothing" and has me sign a paper saying I have an adult contusion. After not being able to even figure out how to move the leg holder on the wheel chair I have to hold my leg in midair while she poorly wraps with ace bandage. And the coup de grace?? She informs me that swelling will continue without ice and elevation.......they did not ever offer me ice or elevation!! And they did not even swipe the bleeding area with a magic wand let alone some kind of antibacterial agent!! They did give me an ice pack on my way out because I just couldn't stop from replying that I could have lessened the swelling if I had been applying ice the last few HOURS I spent in their "care"! I am now convinced I would have received better medical attention from the veterinary next door.