I didn't have to wait hours to be seen. They are very thorough and fast getting to there patients.read more

The women there misdiagnosed me and I had to go to another doctor to be taken seriously and given…read morethe meds I needed. Very frustrating experience, especially while sick.

They have a great staff and work very hard to help everyone, It is a busy place. I can't imagine…read morehelping sick and injured people all day. They manage to do very well and efficiently.

This was honestly one of the worst experiences I have had at a doctor's. The rude power tripping…read morereceptionist was quite enough to make me furious and raise my blood pressure with her insane orders. Refuse them. Seriously. Or just don't go there. It's not worth it. The doctor turned out to be completely incompetent. His diagnosis was a shot in the dark. Refuted by a second doctor I had to go to because the treatment was insufficient and the condition recurred. I truly had a horrible experience. Avoid this place.

I had an infection and was seen 5 minutes after completing the paperwork. The nurse and PA were…read morekind and efficient. The whole visit took 20 minutes and I left with a prescription emailed to Walgreens! Would go back anytime! Place was clean, well lit, plenty of patient seating and a tv to watch. parking was close and plentiful.

I went to Urgent Care a few times in 2021 and 2021. Was able to get covid and flu shots and be…read moreseen by a PA for a minor health problem. Was very happy with service there, and pretty much resolved to use Urgent Care as my go-to health clinic. In recent years, they've had no vaccines available, and this last time, while not rude, the receptionist was what I'd call "not helpful" when I inquired about vaccines and asked to be seen for a specific health problem (IBS).

Beserk company. I went in to be diagnosed and told the self pay rate is 160 USD. They said they…read moremight be able to work with my insurance. I said: Ok, I'll pay the 160, and I guess you can bill the insurance. If insurance pays, I can get refunded. 6 MONTHS LATER they ask me to pay 630 since my insurance doesn't pay. Im like: but I paid. They say: yeah, but you requested we bill your insurance and that rate is higher. Since your insurance doesn't pay, you now need to pay 470 extra (to make it 630). Im like: what? Wait, what???? Is this legal?

I found everyone at ClearChoice very thorough and conscientious, spending plenty of time discussing…read moremy health concern and forwarding a path for next steps. I was in and out in 30-40 minutes. Thank you!

We have unfortunately had to come here a few times for urgent matters. Unlike other urgent care…read moreoffices, someone typically answers the phone and answers questions. You can also make an appointment online, and they typically try to get you in the door around(ish) the time of your appointment - although there is typically a 20 to 30 minute delay. I have yet to be seen by an actual physician here, which is a bit concerning, but the physician assistants, nurses, and techs who work here are all nice. They accept a bunch of different kinds of insurance, which is great in a pinch.

Besides the facility not being clean and appealing, their billing department is totally…read moreincompetent. Received a bill from 2 years prior. $100 balance from a co-pay not covered by insurance. I must have received 20 texts asking for payment, no actual bill. Received bill and paid it by due date. Now receiving threatening calls at 11:00 pm. Total incompetence.

My daughter went to WellNow in Plattsburgh for a UTI. They gave her an antibiotic and said" If this…read moredoesn't work, come back and we'll give you a stronger one". You're supposed to do a urine culture so you KNOW which antibiotic to prescribe. Jump forward three weeks and now she's in the ER with a kidney stone. Had to miss a trip to Italy that was planned.

The billing department charged my credit card without providing prior notice or statement of the…read moreaccount. When I called they said I had signed an autopay authorization, but refused to allow me to remove the authorization from my account. They pushed me to the patient portal, but there is no way of removing authorizations from your account there. The run-around is truly horrific customer service. Beware.

I have been to several Urgent Care clinics in my lifetime and many were excellent. I read the…read morefeedback prior to going and I was stunned to see the negative reviews but my daughter was a patient there and was amazed at the outstanding service she received. Based on her experiences, I decided to give them a chance. She was right. It was exceptional! I was seen within 15 minutes and starting with the receptionist, nurse, and on through to the physician's care and concern...it was all 5 quality. I'm not new to the Urgent Care system as I have lived in the south many years where Urgent Care clinics are a "dime a dozen ". If needed, you will be sent to the hospital for further care. I will DEFINITELY return to this clinic if the need arises. A+++ everybody for a job well done.

This is the worst care I have ever received in my over 50 years. No communication. I was seen by NP…read morePrice who did not listen to my concerns. Then prescribed a medication incorrectly and would not fix it. I was told it was a pharmacy mistake, it was not I checked the prescription which said take 2 pills for 5 days but it was only written for 6 pills. She refused to call me back and explain why she said she would not fix. Also while there she said she would write me a prescription for an inhaler. As I don't use my inhaler often I said no because I had one at home. When I returned home the one I had was expired so I called and asked her to send in the prescription. She refused and refused to call me back and explain her change of mind. I would not advise going to ConvenientMD as this place is a joke. This is just one of many bad reviews I wish I would of read before going to ConvenientMD. Hopefully others will read first.

The worst experience i had. Waited a very long time and the front desk disappeared for a long time…read more When they called me in, they left me in a room and disappeared again.

1000/10!! Had a personal issue come up during the COVID outbreak and wanted to avoid the hospitals,…read morealso do not have insurance. The Belmont location was incredible from start to finish, I sped up the process by completing a form online, waited for less than 10 minutes in a spacious, socially distance-able waiting room, and was met with a smile (through their masks ) every step of the way. Affordable & easy even without insurance. Not only that but I was treated by a DO, who was clearly very knowledgeable in many areas including gyno. Thank you so much to all the Health Care PROFESSIONALS at this location, and across the US, for continuing to provide the best service during this pandemic.

The process was very efficient and speedy! From the time I walked in, until the time I was…read morediagnosed and all set was just over one hour. Highly Recommend!

Super friendly administrators on the front end and kind, attentive doctors and staff! Very quick…read moreand efficient care with no bs or jumping through hoops. I was in and out in under an hour! Terrific all around.

I had a steroid shot in my hip. The whole experience was great…read more The nurse and x-ray technician--I'll call them M and M respecting their privacy--were supportive, reassuring and professional. Dr. P-- also anonymous for privacy--was quick, efficient and also highly professional. Everyone explained what was going to happen and what was happening. The procedure as painless emotionally as well as physically. Thank you all.

Absolutely horrible care. Went in with a freshly dislocated shoulder and got offered ibuprofen from…read morean alleged doctor. Having dislocated my limbs multiple times, I know from experience thats not going to touch the pain. Doctor offered x ray for a tissue injury. X rays do not provide beneficial medical data for tissue injury. Left with out even bothering for the over priced Tylenol. She did manage to needlessly twist and wrench my arm though, so at least im in more pain then I left. The only professional was the desk staff and security. Good on them for being decent humans. The alleged PHDs could use some training and empathy.