There billing dept is an absolute disaster. I have extremely good healthcare being a state…read moreemployee. They had an issue with being able to pay my co pay. The link sent to my phone finally worked. My responsibility is $30. I paid both co pays at the time of visit. The receptionist did not tell me about the credit card authorization form. It was disguised as hippa and patient consent to treat. They have been taking weekly automatic payments out of my account. I have paid for over $180 extra for my $60 patient responsibility. Their billing call center is in India and is absolutely no help. "They said there refund team will review and decide if I get a refund". That was today 5/7/26. The last call on April 24th I have on recording that I am apparently current and I will not be charged anymore. Guess what. They scheduled another automatic payment for $60 on 5/10/26. Steer clear. They are a dumpster fire. Or don't use a debit card, use a credit card so you can dispute it.

My husband came in with blood shot red eyes that were very irritating and uncomfortable to the…read morepoint he could not drive and we made an appointment we were the second and only patients when we first arrived and our appointment was at 2:36pm the time is 4:02pm and we still have not been seen. Just know even if you have an appointment you will be wasting your entire day here for a doctor to look at you for a minute and send you your way. Might as well go to the hospital next time.