Transferred from US Bank. It's so nice to be able to have multiple accounts and not have to worry…read moreabout fees and balances. Now we can be intentional about saving for specific things!

The staff are so friendly and helpful each time I go in/call for my personal or business accounts!…read moreThey are very informative of what is going on with your accounts/loans and I can tell they carefully choose who works there. Better than any other banking experience!

I have never had such a bad experience than with MINNCOs merger with Cities Credit Union. Debit…read morecard was invalid and routing number was wrong local bank could not get it to work, Nothing like standing in line at checkout at grocery store and card invalid. Most embarrassing not once but twice not due to funds just the card. Customer service was not at all helpful . leave messages but no return calls. After 30 days I'm moving my accounts just a horrible experience.

the workers are ok but the banking app is actual trash. you can't transfer or pay your credit card…read morewith an external account. you can add it and use their stupid plaid account thing and it still won't work. it will show your external accounts but it will never let you transfer. also you can't use auto pay with external accounts. Dog $#!+ app

This morning I was in a bit of a rush to make an appointment on time but wanted to stop at the bank…read moreto make a deposit I'd hoped to make last week. Being in a rush I wasn't as prepared with my deposit slips as I should have been. Now that the bank has removed the island desk (bad move, put it back, please!) it's become imperative for customers like myself, who often have multiple small deposits to make, to complete their deposit slip at home because the current set up is completely inadequate for anything other than writing down someone's phone number! I entered the bank, noticed the tiny podium for writing on, and looked around quizzically for a different place to fill out my deposit slip. As I was doing that, your employee, Mary, happened to see me, it was pure chance. I asked her if there was another table somewhere where I could work and she invited me to use her desk! That was so awesome of her to extend herself in my favor! I was so appreciative because I had numerous checks to record and even some mail left to open! She was incredibly helpful and even engaged in actual personal conversations with me. Meeting Mary was such a highlight and it made me feel like a customer that wasn't mere recognized as a customer but as a human being, someone who was valued beyond the business they brought. Mary showed true professionalism and a willingness to help a customer who should have been a bit more responsible with his own affairs, but she saved me in a pinch and I was rewarded rather than punished for it! Thanks go to Mary whose flexibility allowed me to get my work done in a timely manner. Thanks so much, Mary!

This is the worst branch of US Bank I have ever been to, I went in to get a cashiers check and some…read morecash to purchase a piece of equipment, since it was a large amount the cashier had to go check with the manager, that was fine the manager came and started asking me what I was buying and I told her and she started telling me that was a lot of money and asked who I was buying it from and then took me back to her desk and then went and did some more checking and then said I gave her a different name of the person I was buying it from and and said I told you Michael and she said Bob, she basically accused me of lying. I told her it was my money she did not have a say where I spent it, I am 70 years old and have had an account with them since I was 5, but am going to go find a bank with decent customer service.

I enjoy banking with Wells Fargo, I have received the best customer service at this bank out of all…read morethe other options immediately available. However, I typically either make a deposit or withdrawal through the drive-thru ATMs and I have found that either one or the other is down more often than not. While not the worst that could happen, it is inconvenient to have only one available, which creates a longer-than-usual line and ultimately causes confusion. I hope they are able to address this ongoing issue soon.

It literally took forever in line. There was only one teller and when she got confused she grabbed…read moreone from the back. Except when the second one came out she helped and then just disappeared again, did not pay any mind to the line of 20 people. Absolutely useless staff!!

I have had accounts at Spire since first using them for a car loan years ago. All the locations…read morehave been good with friendly and helpful staff. This location is a little more off the beaten path than some of the others I have gone to, but still easy enough to get in and out. I'm not a big fan of the big banks "banksters" so a credit union is a good alternative to those. I like to know the places I'm doing business with and Spire Credit Union is a not-for-profit financial cooperative founded as the Twin City Co-ops Credit Union in 1934. Spire is headquartered in Falcon Heights, Minnesota, over near the Minnesota State fairgrounds. Okay, enough of the preachiness about banks! I have had checking, savings and loans through SPIRE and have recommended them for car loans to friends and family. Their rates are good and were always lower than the alternatives I looked at - especially through the manufacturers. TIP: Check on their interest rates if you're looking to finance a vehicle.

so, it's taken me a whole year to cool off from being so mad at the Spire credit union, when my…read moregrandma was 74 she bought a protection plan on her vehicle with them the plan basically said, "you pay x amount of money each month and when you die, your vehicle will be paid off in full and given to your family." I went in to collect the documents I needed to get the vehicle. 3 people helped me and were all ready to take care of business. then suddenly someone came in and said "Well actually that plan was only good for people under 75. so, you mean to tell me that the bank sold a 74 year old, a protection plan that would expire in one year? HOW IS THAT RIGHT? if you ask me, that's taking advantage of the elderly. I sent a complaint to the better business bureau and spire bank had the adasety to address me a letter calling me "Mrs. Brown" and said that my grandma was not taken advantage of. And also never followed up with the vehicle. It's now been over a year.

I have never written a Yelp review before, however the negative experience my super-elderly father…read moreand I had at the Maple Grove branch compelled me to do so. I was assisting my father with getting his address changed, getting a copy of a statement he had not received & renewing a CD that had matured that day. The teller said we had to make an appointment with a banker to renew the CD & that the soonest appointment was in an hour & 10 minutes. We decided to take that appointment & wait in the lobby. The lobby has exactly 2 chairs, so it's SRO for most of the people waiting to see a banker. (Thankfully a woman gave up her chair for my Dad.) The bankers' office walls that face the lobby are floor to ceiling glass, such that it is easy to see what is going on in each office. In one of the offices a woman sat at her desk intently scrolling her phone. In another, 2 women were chatting, obviously not about business because we could easily hear them from where we were. After we waited an hour and 20 minutes, my Dad's frustration led him to return to the teller to complain. Only then did anyone else pay attention to him & tell him he could see a banker now. My Dad pulled his money from his Blaze accounts & closed them due to how he felt he was treated. If you are looking for a credit union for your banking, I'd suggest you avoid Blaze.

I have been with the credit union forever and when we switch over to spire credit union, I was…read morecautious seeing that SPIRE what's new to me and thought it would be a lengthy process to set up checking and savings with them. The staff is unreal and thorough. and help me with my other baking needs. They were very efficient and fast in helping me. I highly recommend SPIRE credit union the staff there are amazing.