This is absolutely the BEST bank in Utah (and I have other accounts with other banks.). I have…read morereferred many people to this branch and they are all extremely happy.

So much more friendly then the Provo Riiver branch. No bank Nazi's to deal with. It's worth the…read moredrive for me to come here, then the branch close to my house mentioned above.

Waited over 10 min with only 1 teller. The manager didn't even care. Talked to her friend the whole…read moretime. You see someone waiting that long help them! Is customer service not your best quality or what? Going to another bank I will not open an account here!

It's been my bank branch for about 15 years. I usually just use the drive-through for depositing…read morethe occasional check. They always check to verify what needs to be dine. For us that includes getting a biscuit for the dog. The times I've gone into use the teller, they've done a fine job. There's not really a lot else to say about a local branch.

this has quickly become the worst possible bank to bank with between them constantly charging me…read morewith random fees and always locking my card for fraud to where i can't use it , cannot get cash from the atm, and can't do anything i'm beyond irate with this bank at best they're scammers and at worst they're așșholes . I tried using my card to buy some lunch and low and behold my card kicked for fraud i try calling to get it unlock and wow shocking they can't do anything until i call a specific number between 1pm and 5pm on monday ... 3 days from now !! this is the worst possibke bank ever and i would suggest any and everyone bank elsewhere

I recently came into this branch for my first loan and everyone was more than great. I spoke with…read moreTammy who first gave me an estimated quote, she was able to put me at ease with pricing and interest rates. Trevor then helped me through the whole process and was very diligent in helping me apply and keep on cooperate to get it approved. I was able to get my loan in 2 days! When it came down to getting the loan signed and approved, Manuel stayed over 30 minutes after closing because the dealer wouldn't hold my car for me any longer. I was so thankful for this wonderful branch who helped me get the loan needed. Everyone was so kind and very helpful!

Normally I don't write reviews but April deserves to be recognized for her incredible customer…read moreservice and going over and beyond in taking care of me and my family. We showed up on a Saturday close to when the branch was to close to complete our auto loan. April took the time to process our auto loan and make sure we were taken care of! The loan process went a bit longer than expected and April stayed a bit after regular business hours to take care of us. She probably had other places she could have been on a weekend but she stayed with us and made sure everything was completed and that our questions were answered. Needless to say we were very satisfied with our choice is taking our new car loan to Golden West! Thank you April!!!

This branch is pretty great. It's nearby, easy to get to, and the employees are pretty good at…read moreremembering faces and names. The rates used to be a lot better, but have declined with the economy; nevertheless, Goldwest Credit Union is a great place to "bank."

Mike Wells is one of the best there is in the commercial lending arena. Hands down see Mike for a…read morecommercial loan.

Joined a local organization last year and I got roped into responsibilities. Must have a tattoo on…read moremy forehead that reads "Doesn't say no!" With periodic treasury responsibilities we had to revise signatories and subsequently make deposits on the day subsequent to meetings. The officer helping us was very patient and efficient, getting us set-up. As for the deposits, we have never had to wait and they have been helpful, friendly and efficient. The branch office is beautiful and clean. It is a pleasure to bank here.

Horrible horrible service... I avoid going into this branch... They are not very helpful... They…read morearen't even train properly... The associates had to get up multiple times to ask one of the managers guidance since she didn't even know how to retrieve information from my account.. something that should of taken no more than 15 min took over and hour, and after she keep giving my little nephew dirty looks.. At this point we were both fed up..

Showed up at closing time for a notary. Camille apologized that there wasn't one at that branch,…read morebut called the Orem branch for me. When no answer she emailed them to set up an appointment, and sent me another email the next day letting me know they'd be ready for me. She never even asked for proof I am a Chase customer! Best customer service I've gotten in ten years as Chase customer! Orem notary was great, too.

They were unable to help me by waiving my insufficient funds fee, so I had to call Chase online…read morebanking (and they forgot to add the +1 to the phone number). There was also numerous people who work there just chatting to each other, while I had to wait for one person to be free. Someone should have jumped to help me.

Spent 3 hours on the phone to make a purchase being blocked by MACU saying to call customer service…read morejust for Fraud to tell me it's not them when the notice flat out said it is. 1 out of 5 stars. Horrible customer service, time handling and fraud team lack of caring for their issues is concerning. Might have to move banks now.

no one tells you there is a kiosk you need to sign in to talk to a loan officer. they were rushing…read moreto give me information since I waited 30 minutes and they were getting close to closing time. gave me really high interest rates without knowing what I was looking for. but helps me to take business to my other credit union

We had been with Wells Fargo Bank in California for nearly 50 years. Moving here has been seamless…read moreand the Branch Manager and staff have been very helpful and responsive to personal and estate banking needs.

Employees are narcissistic !!!!!…read more This bank take your money !!! The only good employee was Leonardo but he's gone. They are disrespectful when people are trying to talk to them and get but hurt easy. Online bank is worst they mess up all my checks. Go to a credit union !!!!