I don't why yelpers had gave​ a 2 stars reviews Okay, Here…read moreis my thought, the people work here are very systematic​. They follow the rules and take time to understand. Yes, I have to wait for a little bit more time than Santa Monica BofA but They have taken care the reason I went there. Banker Alicia is a great person and very passionate banker. She helped me with​ my banking issue very helpful way. SHe finished the job during the conversation with her. It didn't seem like I went to banker rather it felt like I was talking to my friend. For her customer service,​ I will give 5 .

I opened my account at this branch and met with Cierra Cordova, an outstanding senior banker. She…read moreimmediately understood my situation as an international student and made everything smooth--from setting up my account to getting my app and online banking running perfectly. She was not only professional but also incredibly kind, which made the whole process stress-free. Honestly, BOA, if you're reading this, give her a raise. People like her make a huge difference. Cierra is absolutely GODTIER.

Giselle helped me with my Series EE bonds. She is efficient, intellectual conversationalist, and…read moreextremely knowledgeable. She took care of what I needed and was eager to answer any questions. 10/10, would come to this Chase again because of her assistance and hospitality. Being a relationship manager at a private bank, someone get her to Private Banking or Relationship Banker.

There are multiple photos at the door showing how to use mobile/NFC debit card instead of physical…read morebut actually it doesn't work at the door of this branch. I've used it elsewhere with no problem.

This branch is super clean and the staffing are there wasn't a line so it was a in and out…read moredefinitely come over at lunch time if you need in and out

I am not reviewing US Bank, just this particular branch location. I have been here several times…read morewith various friends that had accounts here. There is plenty of parking all around the location. Lines have always been short. Tellers have always been friendly.

I had a pleasant experience at this branch opening a new checking and savings account with my…read morehusband. We made an appointment for 3pm and were met on time by the banker. Overall it took about 30 minutes to establish both accounts and get our questions answered. Excellent customer service! Thank you WellsFargo team!

If I could leave zero stars I would…read more Waited on the phone for 45 minutes and then was hung up on. When I confronted them about they said they knew I was online but couldn't get to me. Deposited a 10k check snd they said there was a stop payment on it. There was no stop payment, at that point they switched their story and said there was a hold. Money was for my mortgage, now they are going to foreclosure because the idiots at Wells Fargo don't know what they are doing. Don't ever do bussiness here.

Thank you Jessica and Harvey for helping us out today. We had to come in 15 minutes before they…read moreclosed and they were still so accommodating and friendly. We appreciate how helpful Jessica and Harvey were in taking care of our needs so quickly and accurately. We were able to set up our new account with Global Credit Union and walk away feeling appreciated and grateful. Thank you again.

Alaska USA credit Union was fantastic. Since selling to Global the friendliness is still there but…read morethe integrity is gone. Too many incorrect answers to questions that we had to learn the hard way.

Being a visitor to Tempe Arizona, I am very impressed with the customer service extended to me…read morepersonally by a female bank officer each time I visited this location during my vacation this fall. Thank you Bank of America!.

Mgr Chris Fincannon helped my husband get his account straightened out. He was so patient with us…read more We really appreciate his help. His knowledge and attention to detail was incredible.

Mel was super helpful and kind! Fast professional and friendly place was clean and was a…read morecomfortable environment will definitely be coming here thanks again

I would give them zero stars if I could. We opened a checking account in Feb 2021. I've been…read morecontacting Jake Sugges since then and now Jonathan Hefflinger. It is now November 11, 2022. I still don't have electronic access to our account and both Jake and Jonathan have continued to ignore me. Run far away from this place! We will be closing our account and taking our business to a bank that values its customers.

I had a issue and they did nothing to fix it, beside tell me they can't do anything about it. I…read morefind it hard to believe that nothing can be done to resolve my problem. The worst customer service I have ever experienced. If you are a ASU student do not bank here. I wish there was a no star rating they deserve negative stars.

I had a lot of deposits to put into an account for the place I work for today. Felicia helped me…read moreand was very kind and efficientl throughout the entire process.

I really liked this bank but I just tried calling like 3 times and someone deadass picked up the…read morephone just to hang up... kinda crazy

BMO Mortgage HELOC out of Tempe, AZ was awful! They are incompetent, wasted, almost 2 months of my…read moretime sending four years of paystub's, I gave them all my income information and then they made a mistake at the end and denied my loan! They could not use my paystubs and w2 s for income verification, and I work for the largest corporation in the USA! Their bank accounts that I open to get this mortgage or even worse. Total marble mouths in foreign countries. Just awful and incompetent.

They tried? I guess…read more Popped in here to open an account and their computers were down. Strike one. The manager was in from another branch and was able to figure out how to get a banker to open up my account on the phone. That's where they really dropped the ball. Opening the account took like a month with a ton of back and forth and reminders from me. It was just an awful process. Now my accounts are open and I tried to fund two of them and they've already closed them for inactivity. Spent a half hour on the phone with the 800 # only to get disconnected. The manager I dealt with was nice but everything else has been a shit show. I wonder if I'll even get the bonus I'm entitled to when all is said and done.