I have a pair of suede Fye boots. The heels were in need of serious repairing. The local cobblers…read morewere backed up until sandal weather was due to return. I emailed Peabody. Their email response was on point and they answered all my questions! I boxed up my favorite Fye pair, and with a phone call to verify the correct address with "Troy" I shipped them out USPS. Per the tracking they arrived two days later at 10 a.m. I received a Text from Peabody at 11:30 a.m. the same day alerting me that they were done and would be shipped out the same day. I paid and two day later my boots arrived USPS. They looked great and I wore them the next day to work. I was more than pleased.

This is the place to take your shoes and boots in Nashville. Only downside is they are overloaded…read morewith work; and the wait time is current three weeks. They are inexpensive but quality work never is. But they can keep a good pair of shoes or boots that are well cared for, pretty much indefinitely. This is the place to go...

I'm continuing my quest to repair things instead of replace and I am so glad that I found Golden…read moreBoot! I had two requests for them - to fix the zipper on a leather backpack and to restore an old Coach tote of my grandma's. She used it for 50 years and it is a great quality but was looking a little worse for the wear. They were very upfront about what they could and could not fix which is always appreciated. Some of the scratches and cuts were too deep for a repair. I've attached before and after pictures - I am so impressed with the shine now! The zipper was fixed well too but I had figured that one wouldn't be as challenging. Will definitely go back with more projects for them!

We needed a holster for our survey metal detector and nobody could repair UNTIL I brought it to…read moreGolden Boot! He had it fixed and just like new in a few days!! VERY appreciate and GREAT work!

I wanted to give this place a great review. First for the art of conservation, repair and caring…read morerather than tossing and getting new stuff. We have used them a few times to repair some cowboy boots and they did a great job. They were fast, faired priced and very easy to work with. I definitely recommend them if you need to have leather in general repair. They have different types of services. Come check them out!

Great work . Owner very nice & professional . Stretched my shoes to fit. Highly recommendread more

Absolutely stunning boots. Possibly the best US based boot maker period! Certainly the best…read moreengineer made today in terms of fit ;no heel slip, easy pass through, unique and innovative last design

Super knowledgeable. Two pairs of shoes repaired and they did a fantastic job. No complaints…read more Various shoes repaired for a dozen years years with Goodyear, welted souls. This group of people are the best I've ever seen.

This seems like a business that is struggling to stay afloat. As much as I empathize with the…read moreproprietor, it also means he does not have the proper materials to do the job. I was looking for a new Vibram heel cap for my boots, he did not have the proper size and it wasn't Vibram. His solution was to add move leather to the heel and then put on a more shallow heel cap. This would be an OK solution, however it would end up costing me TWICE what new heel caps would (about $25). Again, I empathize with the shop owner but I don't want to pay double because he doesn't have sufficient inventory of shoe repair parts. He seemed like a very nice guy that was eager to please, but again I can't pay double the price because he is a nice guy.

Great shop! I have a backpack that the strap had come unsown and was almost fully detached from the…read morebag. I popped in to get it fixed and he fixed it right up for me while I waited.He is very knowledgeable in his craft and gave me great advice for the future care of my bag too. Highly recommend and would use again!

I love this place. I am hard on shoes. The repairs make them good as new. They have restored broken…read moresandals, put new soles on Birkenstocks and fixed heels on boots. I am grateful

I had a brown pair of dress shoes that I hadn't worn particularly often, but over the years the…read moreadhesive had become less than reliable. My soles were flapping around in the wind, so it was either throw the shoes out and buy a new pair or see if somebody could repair them because they were still in very good condition otherwise. The folks here quoted me $20 to reattach the soles to the shoes and in a week I was back in business. I'm grateful I didn't have to throw them away and could continue to get many more years out of them. Kudos for this craftsman being able to still work his trade in today's economy.

Took a boot in for repair. Was told they would have ready Friday or Saturday. Never received a…read morecall and stopped by Monday. Note on door said closed for the next week and a half. Went back on first day they reopened and was told it was not done yet. Won't be back.

Stole my shoes! I brought them my vintage Ferragamo pumps,…read moresome expensive leather booties, and another pair of expensive Italian leather shoes. They had me pay upfront. They told me when to come back. I did. They were closed. And then closed again. Didn't pick up the phone. The next thing I know, they have a "sold" sign on the door and the new owner says they took all of the shoes and put them in storage. He says lots of people have the same story. Next thing I'm doing is calling the police. I'm so upset by this.

Nothing but amazing shoe guys. Not only are there shoe cobbling skills amazing, but their YouTube…read morechannel is super fun as well.

Old School customer service. Made an error. Took the blame on the chin and it right and then some…read more I could go to a cobbler here in. Cali, but it's not the convenience of a local business I'm looking for. It's the integrity and loyaty. I'm be sending my work to Tennessee. Hats off to Potter and Sons.