Very happy with the care of my husband in the ED to being admitted on the med/surg floor. The…read morenurses , doctors and care team on this floor ( 3 south ) was fantastic!! They really went above and beyond to explain , his condition, procedures, medication etc. The ED nurses and doctors/ staff again fantastic. The ED was very busy with patients. He unfortunately had to stay in the ED overnight prior to getting a room at 3 south. They made sure he was as comfortable as possible and all needs were met. He also had to undergo a procedure, again fantastic care in short stay from all staff involved. They went above and beyond explaining what was happening. They also were wondering accommodating my 2 teenagers and myself. Every staff member had a smile from the bottom to the top. Very happy with his outcome and he is finally home resting!

Triage and check in was fairly fast but once I got into the room the nurse and Dr was fast checking…read moreme out. Then it was a waiting time for the Dr to come in and give the results. We checked in about 6:30pm now it is 9:30pm now update or information from the dr. Very poor service. They like to rush people in and make them wait with no service

Worst hospital ever! Went to ER for head injury staff rude…read moreand obviously to busy talking and texting friends, no one even checked on me for over 3 hours, sad thing was I was the only patient in there at this time! i would go to an animal hospital before I ever go there again

My father in law was in the ER for several hours. The attending doctor did not brief us once on the…read moretest results although we asked for him several times. The nurse was helpful. Finally the doctor came over when he was being released as we complained that his medical history was incorrect -- very disappointing experience.

I had an appointment this morning,not seeing my email to after wards,that my video appointment was…read morecancelled,I guess I was expecting a phone call.

1. Lebanan VA patient advocates, while initially seem nice, do nothing to solve your problems. I've…read morehad to call the white house hotline several times to get them to do the job. This last time i called the patient advocate office 16x with no resolution! 2. Lebanon VA prosthetics office definitely doesn't work for the patient at all! Applied for a ramp to access my home giving full details. The 1st time was denied. I appealed and was approved. A ramp specialist did an estimate and gave it to the Lebanon VA. Never heard anything back. Tried to call (14 March 2026) and discuss with no viable response from (sounded like from rep) Stef, chief of prosthetics. Called wh hotline (7 May 2026). Received call 14 May 2026, from what sounded like pronounced Stef Morland, from prosthetics. She said a letter would be sent (it's only 7 mos late) ramp denied because not enough space available. I told her there is space available. She became very kurt and would not discuss further and could appeal the decision. Why is it so hard for deserving veterans to be denied the help they need to access their home???

The front desk lady was at least nice and professional. Saw the Doc for *maybe* 3 minutes in total…read more He couldn't figure out what was wrong with my throat, said if it don't get better to come back in a week....boom $300 down the drain just like that. Scam. Went to the Lebanon Medexpress across the street the following day, the Doctor there actually seemed to care and took his time examining me. Prescribed me some medication that fixed me up a couple days later. Way better experience and worth the money.

The staff was great. I came in when I hurt my foot. Although I needed a referral to a specialist,…read morethey still treated me with respect and tried to help as much as possible. Billing was great and easy and I would recommend Lancaster General in someone asked me.

I stopped in early this am very sick and had no appointment. The entire staff was so helpful and…read morefriendly--I was pleasantly surprised!

I have been here with the chills, dizzy spells, headache, aching bones waiting on a covid test. I…read morewas put on the schedule at 1:25pm and told to wait 1 hour. An hour passes I'm told around 2 or 3 I will be seen. I check with the front desk explaining I've been here for longer then told and I was then told I'm 7th in line and for me to wait another hour. I waited another hour to be told I'm next. After being told I'm next 3 other patients are being seen before me. I could understand if they were slammed with patients but they are not. The service was awful, I do not recommend coming here.