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    Penn State Cancer Institute

    3.3 (3 reviews)
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    Tristan Associates

    Tristan Associates

    1.0
    (2 reviews)
    2.4 mi

    We had to go here because it was the only place that could fit us in, and my first and last…read moreimpression was, if this wasn't an emergency, I would never come back here again. The girl at the front desk (Natalie) was rude and very unfriendly. She made us feel like we were bothering here. Also when they did take my child back for his MRI I had to sit and listen to Natalie and another girl complain about their jobs for 45 minutes. Very unprofessional! This office in NO WAY compares to the Harrisburg Office on Union Deposit their front desk staff are excellent and put Hershey to shame!!

    I have often used Tristen in Harrisburg and always had an OK experience. The only reason I give the…read moreHershey office one star is the front desk girl helped me with my coat and the door as I was leaving. I live in a personal care facility and must use a walker to get around. The girl who checked me in would not allow me to sit down 10 feet away while she checked her computer to make sure she had all the information she needed. I was there for a mammogram. The technician was lacking compassion and consideration. She seemed almost irritated that my walker did not fit through narrow doorways and in small spaces. She paid no attention to my warnings that my shoulders have end stage arthritis and spurs which greatly limits my arms' range of motion, that I have major cervical spine problems, or that I cannot stand for very long. She shoved my head around, pulled and pushed my arms and body into positions that brought tears to my eyes, and told me the chair 2 feet away in the imaging room was not available for me to sit down. When I did sit in the chair just before my legs collapsed under me, she went from inconsiderate to rude. She never told me when to hold my breath while she was taking the images. After telling me I could get dressed and leave, she disappeared and left me to struggle to open the door to the front desk, which opened in and automatically closed behind me. I will not return there.

    Johns Hopkins Medical Imaging - Green Spring Station

    Johns Hopkins Medical Imaging - Green Spring Station

    4.4
    (5 reviews)
    58.2 mi

    Everything from the friendly appointment staff to the docs is always first class. It's the only…read moreplace I trust for my annual mammogram. I used the The urgent care clinic for a broken wrist last year. They were wonderful.

    Breast cancer. The surgeon was very nice. However, the staff needs a lot work. Follow up and…read morecommunication I would rate a 0. When calling the office I had to leave several messages. Never received a return phone call. Communication through MYChart was slightly better but not much. When asking about test results and test scheduling I never communicated with the same person and often times received different answers for the same question. They don't help with expediting or scheduling preop appointments. I was left on my own having to go through the general appointment line. They consistently acted as if they rather not be bothered. To me, this is really a reflection of the physician. Most excellent physicians that I have known would not allow their patients to be treated this way. Having been diagnosed with breast cancer is a scary thing. The additional stress of having to make phone calls and emails constantly added to my stress. The staff needs to get it together. I would not recommend. A little compassion goes a long way. I have been a patient elsewhere at Hopkins and most of the time I would rate it a 4 or 5. The imaging staff at Greenspring were great. Great communicator's, kind and compassionate.

    Photos
    Johns Hopkins Medical Imaging at Green Spring Station, Pavilion III. We are in Suite 1100 on the first floor.
    Johns Hopkins Medical Imaging at Green Spring Station, Pavilion III. We are in Suite 1100 on the first floor.
    Reception at Johns Hopkins Medical Imaging at Green Spring Station, Pavilion III.
    Reception at Johns Hopkins Medical Imaging at Green Spring Station, Pavilion III.
    X-Ray at Johns Hopkins Medical Imaging at Green Spring Station.

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    X-Ray at Johns Hopkins Medical Imaging at Green Spring Station.
    MRI Group

    MRI Group

    1.0
    (2 reviews)
    21.8 mi

    My interactions with the MRI group were disappointing. After suffering a back injury, I went into…read morethe ER at LG Health and had an MRI. After being told the radiologist that read the scan interpreted it as a bulging disk, I was discharged to home with pain, numbness and weakness of my leg. I suffered through the next 2 weeks before my primary doctor referred me to a neurosurgeon for follow up. At that office visit, I was told that the radiologist at the MRI group misinterpreted the MRI and that I indeed had a left far lateral disk herniation. I read up on this diagnosis and it can be commonly missed by radiology. I did receive a bill for there diagnostic service but I refused to pay for a misread MRI causing me a delay in treatment and pain and suffering. After disputing the bill, I was told that the radiology would not change her opinion and that I would need to pay the bill. Right now I am awaiting surgery to repair that disk herniation. This radiologist won't admit her mistake and is arrogant and conceited (I even sent over the documentation from the neurosurgeons notes). Obviously they don't care about their patients, just their wallets!!

    The "lady" at the front desk has no chance of winning a congeniality award. She attempted to scold…read moreme by saying I should have been there by 8am, when in fact, I was told on a recorded line to be there at 8:30 am. I told her that I didn't come there for a lecture; rather for an MRI. She just looked at me as though she just sucked on a lemon.

    Penn State Cancer Institute - medcenters - Updated August 2026

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