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    Welty Custom Exteriors

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    10 months ago

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    1 year ago

    I had Welty's replace 5 windows and all new siding and they did a phenomenal job!! Thank you again!!!

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    Universal Windows Direct of Indianapolis

    Universal Windows Direct of Indianapolis

    1.8
    (29 reviews)

    I filled out their online form requesting a quote. I was in a loud gym when I did it. Within 2…read morehours I received 6 calls, several texts and an e-mail. That was a week ago and I have been berated with more calls and texts than any other company I've ever given my information to. I work in sales and understand how lead generation works. I will not work with this company. Any company that uses a strategy like this is not in customer service, they're in sales and I don't want to work with a company that thinks this is acceptable.

    I wanted siding for our modest single wide mobile home plus new gutters. A Universal Windows guy…read morecame out and spent 1 and a half boring hours puffing up his company. The spiel was that they have the best installers, the best product, the best Customer Service etc etc etc. I have since seen online that they totally rip people off with shoddy installation and wrong size windows, siding, doors, etc I was expecting new siding and gutters maybe $5000 or $6,000. The guy looked me right in the eye and quoted me a price of $67,000. YES $67,000!!! I almost became instantaneously incontinent right in my easy chair. You could purchase a new mobile home for that. I looked over at my wife when he said $67,000 and she looked deathly pale. The room started to spin....$67,000!!! He kept pressuring me to sign a contract right away. Over and over he wanted my signature and said this was just a quote not a contract. He kept on wanting my signature. I am so glad I said no because I read online reviews after he left and I found out that it was a standard practice of their sales people to trick and deceive people into signing a "quote" whereby they are on the hook for THOUSANDS of $$$$ Please folks PLEASE for your own good STAY Away from these people.

    Window Nation Indianapolis

    Window Nation Indianapolis

    2.7
    (23 reviews)

    Better to have no doors or windows than to have window fail nation…read more I ordered 4 windows and 1 back door. Step one they only charged for 3 windows with 4th price was HIGHER than Windows by Anderson They took weeks to get the order wrong and brought a front door, which is too large. Office told contract installers to cut my wall to make the wrong door fit. They took weeks to get the next door that leaked water underneath and around the door knob. They returned 3 times to fix last person was mgr for the installers who said Ma'am we will replace it if it leaks again. BS! August - sent new door knob, put caulk in the hole before the new knob. Sales guy stated he would be my POC if there were any concerns but like the song Go on take the money and run pathetic employees and service What kind of 5 year old makes this decision Well now it has been winter and the could air comes in around the windows and I could just leave the door open and have same protection DO NOT use Window Nation - do it yourself with Duct tape and caulk or just remove doors and windows still better off yep!

    Not at all impressed with the costumer service. I called to get someone to come out and check one…read moreof my windows that wouldn't lock. They were supposed to call me back to set up a time. They didn't. I called back a week later to set up a time. They said they would call me the day before to tell me the window of the visit. They didn't call. So now im sitting here waiting for someone to show up today before 3. And since I didn't get notice the day before, I will probably be late to work because of their shit communication. ​

    Welty Custom Exteriors - roofing - Updated August 2026

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