Extremely friendly, responsive and respectful with a sense of humor! As a new homeowner I was a…read morelittle lost in the Insurance process and Calvin was very patient and provided all the information and guidance I needed regarding my various options.

My wife and I have worked with and trusted Steve and his staff since his first day of business…read more Nearly 36 years. Always friendly, professional and first class at every step. This is the Team you want!

I have been a customer of Steve Florentino for 35 years. Wow! I can't believe it's been that long…read more I can still remember how nice he was when I signed on with his office. Whenever, I've purchased a new car it was such a breeze getting my car added. I was in a bind once and I couldn't find my insurance card. I called the State Farm office. Gina, one of Steve's assistants assured me that she would send it to me right away. It took a lot of stress away. She has been so helpful to me over the years. Steve's office has always taken good care of me. They have shared valuable information that has saved me money. Thank you to Steve Fiorentino and his staff. Especially, Gina!

I am an apartment building owner. It is now almost impossible to get liability insurance for…read moreapartment buildings in California in today's environment. All the carriers are leaving the state. After my insurance agent of many years procrastinated and then failed to find me an affordable policy, I was within days of having no insurance at all. Worried, I called BPIA and spoke to Mark Woods. He was FAR more knowledgeable of the CA apartment insurance landscape, and knew exactly what to do and where to find high quality insurance. He explained to me patiently, and in detail the situation, and where we would find a provider. Finally, at the last minute, my old agent did find a policy. It was from out of state, without CA protections, and 2x the price of my old policy, with less coverage. Mark advised me that it was an inferior product and promised he would find a CA carrier with higher $$$ limits and a lower price. He made me his top priority, and searched tirelessly, and in the RIGHT places, communicating frequently along the way, as he knew I was worried. He found a CA carrier with 50% higher limits, better terms, and $2000 cheaper. Now we had to process a bunch of paperwork and answer detailed questions about circuit breakers brands, furnaces, and construction, as required by the carrier. We worked great as a team. The day my old policy expired, Mark worked with me until 11:55 PM to get all the paperwork done and submitted so that coverage would be in effect that same day. At 10:30 PM, when I said, "Mark, please take the rest of the night off and go to bed.", he said, "No. I don't want to see you go without coverage another day." He got the paperwork submitted a few minutes before midnight, showing an effective date that same day. I have to admit I have never gotten an adrenalin rush out of insurance before! Mark Woods at BPIA was the most professional, caring, hard working, dedicated insurance agent I have ever experienced. He took my need for insurance as a personal priority. I highly recommend him and BPIA without reservation.

Several years ago I was searching for insurance coverage for a 2 unit HOA. (We converted a duplex…read moreinto two condos). There were almost no insurance brokers who could provide that coverage. However, BPIA was able to place the coverage in a matter of days and at a very reasonable price. I was helped by Amy Aderman at BPIA. Today I needed to increase the coverage to meet the requirements of the lender on the condo (am refinancing) in order to close escrow. Esther Lee at BPIA as able to have the carrier increase the coverage and provide proof of the increased coverage in less than an hour. I have great respect for BPIA and all their staff because they are always looking out for the clients' interest and take care of business in the most professional and respectful way. Five Stars!

Denise has been my insurance agent for decades and I've always had wonderful service. Today I…read morecalled and spoke with Alex at lunchtime. She was exceptionally pleasant, helped me add a new vehicle to my policy and helped me remove an old one which I forgot about for months. Not only did she credit me for the time I was paying and didn't own the truck for 30 days but offered to back date it to the actual date of transfer if I could provide proof that it was insured by the new owner. So generous considering the charge was a result of my failure - they had no way of knowing I no longer had the vehicle and I had no expectation of getting a credit! So refreshing to have a wonderful, local insurance agent in these times when I hear all kinds of stories about insurance companies trying to cancel policies.... I do have my homeowners policy with Denise too and have never been threatened with cancellation - she runs a great office!

Alex, Christie, and all the wonderful ladies in the office are extremely helpful, kind, and always…read morewilling to go the extra mile! Thank you Granville - State Farm team for being awesome.

RBC Wealth Management The Carmichael Group…read more1331 N California Blvd, Ste 650 Walnut Creek, CA 94596 RBC Wealth Mgmt has several offices at 1331 N California in Walnut Creek. I had an appointment with Robert Carmichael, of the Carmichael Group. Robert was my late Aunt's financial advisor, and managed her assets. Based upon the results, he did a great job. I was there to review my share of the estate. Robert's decades of experience gave him the ability to discuss subjects in depth. He knew the answers to all my questions and concerns. In general, I had a positive experience and left with a clearer understanding of my options. https://us.rbcwealthmanagement.com/carmichaelgroup/ Parking validation available

I have been with Catherine Ho's office for more than a decade. She has assisted me with so many…read moresituations. Just recently had a fender bender as both parties backed into each other (oops) and she answered and explained everything to me as I am clueless when it comes to insurance claims and such. She is just a a pleasure to work with and I highly recommend her and her staff Hands down amazing! Thank

It's been over 10 years since the last time I gave a 5-star review for Catherine, and she's due for…read moreanother one! She's still friendly, responsive and goes above and beyond what is asked of her! Get in contact with her and you will not regret it, I promise!

Kenneth Ko is a friend of the family for over 30 years, and insured my parent's house…read more When it came time for me to insure my house and my property, I found that Ken was very honest, straightforward, and approachable. Unlike most insurance guys that I've seen, I truly feel that Ken is looking out for me. When it came time to insure a house that I'd moved out of an was renting, he'd recommended declining the earthquake addendum since my property is not on a fault line and was seismically reinforced...both things that I didn't know!

Mr Ko is a responsible agent who enjoys helping people. This gentleman would keep his cellphone on…read moreall the time and answer your questions. He's very friendly and helpful. Unlike other agents who only want your business and do nothing for you. Mr Ko is a super honest person, you can trust him 100%. My family and I are very happy to have Mr Ko as our insurance agent. He is the only insurance agent I would recommand to my friends.

Paul recently sold my home in San Ramon. He was referred to be by my sister and brother in law as…read morehe had helped them with the sale of their home. I was impressed with how he negotiated that deal, and with their solid recommendation, I felt confident hiring him. One thing I learned about Paul is he is very detail oriented, he really takes ownership of the process and cares that everything be done in an optimal manner, very hands on. I appreciated the amount of time he devoted to this. Selling a home and moving is a stressful process. To his credit, Paul tries to keep it light and fun, and be helpful in any way he can. One thing he did that was particularly helpful was helping me design the home to present it best for sale. We had quite a lot of deferred maintenance and some dated items. Paul personally went to two different stores with me to help me select new light fixtures and also new hardware for the kitchen cabinets. Then later, he found some better hardware options for the kitchen cabinets and told me to exchange the hardware if I could. Gives you an idea of the amount of focus he puts into his projects. He also recommend some good contractors that I ended up using, and a phenomenal stager. Well, it was an incredible end result! The home was totally transformed, so much so that we kind of didn't want to leave. But we did, and I am happy. I'm actually posting this review from Chicago as we are taking a beautiful vacation, house is sold, hopefully being enjoyed by the new owners, but it doesn't matter, they got a great home, we got a great sum of money, and life is good!

Loved, loved, loved working with Paul! I cannot emphasize enough what a fabulous realtor (and…read moreperson) he is! Paul is a true professional. He is reliable, timely, and his attention to detail is remarkable! He is the most versatile realtor you could ever ask for! He will find you the house of your dreams, guide you through the process flawlessly, recommend other wonderful people from mortgage lenders to locksmiths, and be there for you when you need him. His incredible design aesthetic, makes you take his suggestions to heart. And, on top of all of this... he is really fun to work with! It took my husband and me a few months to find a house with a view, in a certain neighborhood, in our right price range and I cannot thank Paul enough for his patience through our whole process. We are so incredibly happy with our new home, and feel if it wasn't for Paul, we might not have gotten so lucky. I have bought and sold a few homes over the years with other realtors, which makes me know how very special Paul DiLeo is. He's just the BEST!!!