Workers were rude at drive through then they gave us two uncooked chicken sandwiches, hopefully we don't get sick but we're absolutely appalled. There's almost always a problem with Wendy's every time I go. read more

Wendy's - Raw chicken - Burgers Near Me - Conshohocken, Pennsylvania

If I could give 0 stars I would trust me , extremely unprofessional and disrespectful night crew, no respect for customers and customers time, close store early and rude to customers , been to this location 5 times because it's the closest to me but will definitely never come back after tonight, please save yourself the headache. Will be contacting corporate management. read more

There are places that you go ever so often only when you forget why you stopped going there before. That is how I feel about Wendy's, and not just this location. One touch screen to order, no one working the registers and 5 people in line took 17 minutes for two people to order, which is when I left. Requests to open up a register were ignored. The two star rating is a bit generous. read more

Terrible customer service you can't get anyone's attention in here. The young girl at the counter is extremely rude. The bathrooms were disgusting. The food is atrocious. read more

Worst service ever, I would give a zero or negative if I could... If a customer has to wait AT THE REGISTER for 10+ minute just to place order (no line) while 5-6 staff on shift really tells you how shitty management really is. I walked straight out without ordering anything and never coming back to this Wendy again. read more

Horrendous. Was the only one in line but still took 15 plus minutes. Food was dry and bad even for "fast" food. Forgot to put ketchup in the bag. It's insane that places like this can stay open read more

The food was great! The service is amazing and the best I have ever had! The Ambiance was clean and modern!

1013 Ridge Pike #00002644. Ordered Bacon Egg SWISS medium combo at drivethru. Apparently my host's name was HoLLi WooD. Received Sausage Egg Cheese on MOLDY croissant. Was upcharged for medium cold potatoes and upcharged for Large coffee and received barely half a large coffee. So I paid $7.20 for an almost medium coffee with no napkin or condiments for the coffee. When I got home and discovered this mess I called the restaurant and felt like I woke the woman up from a nap, she was whispering. I asked her to speak up, she didn't, I asked for the manager's name, she whispered something and I asked her again to speak up, she didn't. Asked her to let me speak to the manager. After several minutes Lee, who would not provide a last name, told me they are very busy serving breakfast and preparing for lunch. That was why the other woman had to whisper and why nothing in my order was correct and had mold? I didn't want to keep her during such a busy time so I am writing here. This is not the first, second or third time this store has ruined an order but it is the last. The poor work ethic and low expectations are consistently front and center. The high bar is just a little mold is okay? The order is kinda accurate so it's good enough? I hate answering the phone so I'll just whisper and hope you go away? Horrible. Back to the Wendy's on Dekalb. You can call me a Karen when you get moldy incorrect food and are treated this way trying to let them know. If you would look forward to returning then I happily accept the label. read more

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Was so excited to try the crabby patty meal, what a gimmick I mean I didn't expect this huge meal or anything, but when I tell you, it was just a small cheeseburger and the sauce was barely noticeable. The drink could not have been more than maybe 4 to 6 ounces. I will say if they offer a larger size frosty and the pineapple flavor I might go back just for that. Very small meal and I usually love Wendy's, I'm not a big fast food eater, but I usually prefer them over any other fast food places. Even today the fries were pretty bad. I absolutely would not go back for that meal ever again and do not recommend it. Get a small cheeseburger meal and there wouldn't be much of a difference , the price was over $11 and ridiculous for what you got. read more

Consistently give burgers with no hamburger patty and missing parts of meals. It's a waste of time and money to go here. It's supposed to be convenient but I don't think anyone cares to do things correctly in the first place. read more

Wendy's - Was supposed to be a jr bacon cheese burger with no tomato. - Burgers Near Me - Conshohocken, Pennsylvania

I know it's supposed to be fresh never frozen but shouldn't it be fully cooked. My burger took forever to come out it was practically still mooing. Avoid unless you want e-coli. Decor is nice. But that's the only thing that gets it a star. Otherwise it's terrible. read more

Wendy's - a tray with a sandwich and fries - Burgers Near Me - Conshohocken, Pennsylvania

Beware of this location . The food and service is poor. They do have a nice dining area and soda dispenser. Pay with a credit card and inspect your food for preparation. read more

Worst service of my life. The woman working the drive through is looking for a fight and to ruin your night for no reason. I cannot even believe I just experience what I did. I love Wendy's but NEVER going back to this location. Good luck. All the reviews are accurate. Ruined my meal and night. read more

Prices are almost the same before inflation. My fries are always hot. My food was always hot every time i got my food. All the workers seem pretty nice. I'm very appreciative to live near here. read more

Stopped here for a quick meal for my daughter. The customer service over the years has deteriorated. Just horrible!!

I usually come to this wendys because its often better service than the roxborough location. But tonight 10/16/2020, the manager on duty handling the drive thru got on my nerves with her rudeness and cutting me off while I was ordering. I don't care if you had a bad day. You're in customer service and need to have the temperament to handle the job requirements. She couldn't even look at me while handing me my debit card back or while handing the food out the window. If this woman cant contain herself and her attitude? She needs a new job. read more

We stopped by for a quick meal, key word is QUICK. It was everything but that. It was so slow. The workers were so rude, rolling their eyes. I ordered 10 chicken nuggets, but I only got 8. We waiting in line for at least 25 minutes. So much for fast food. Don't go to Wendy's here, definitely not worth it. read more

Even though its a chain fast food joint, they in my mind are better than Micky Ds'... Baconator!!!! How can you go wrong with this if you like bacon!! Best part is they ask you what size you would like(yes i know its like that everywhere) but you compare their largest cheese burger to Micky Ds' hands down, this little red head has them beat. IMO only one other fast food burger joint has a bigger burger which is B.K. triple whopper . I remember when there only used to be one type of "frosty" now they have different flavors .. yeaaa buddy. May sound weird but try it out if you already haven't. Take a french fry and dip it in the frosty.. nice combo.. think I may have had a drunk moment when I tried this, but I have been doing it every now and then when I get one. These guys did a complete overhaul on the exterior along with the interior bringing little Miss Wendy to a more modern look. She is clean inside, bright, staff is helpful. bathroom was ok , went in to wash my hands. Their drive thru well they are a little slow sometimes in getting the order in and out. It is hit or miss, almost a coin flip either way you go. Wendy .. yea she is ok with me every once in a while, she is open late which is convenient. read more

We found this location on our way to Ambler. It was the fanciest Wendy's I've ever been in. Lounge style seating and electric fireplaces. I'm not sure what happened with the other reviewers, but we had a great experience. My food tasted fresh and the cashier was very nice. Love the DIY soda machine! read more

Went through the drive through last Friday. Cashier was rude and while she was giving me food and multiple straws and spoons, 'forgot' to give me my card back. I realized it a few hours later when I stopped for gas. Called the store - the manager said it's their policy to have the cashiers give the cards to the managers ASAP so they can be put in the safe. It took them 2.5 hours for that to happen and there were 3 charges on my account by then. STILL waiting for the district manager to call me back. Left 3 messages and no response. DO NOT GO HERE. THIEVES and managers are disinterested. read more

Nothing against the establishment itself, Wendy's is one of the best fast food places. However, this one bad experience got to me. I came to this Wendy's at 12:35 am and the Wendy's closed at 1am. The Wendy's employee took 10 minutes per customer and by the time we got there, it was 12:59 and the employee says "WeRe ClOsEd" and made no exceptions. Stood there for 30 minutes for no food and a middle finger to the face. Not even a sorry. read more

Drive through was super efficient, and they made me a burger with lettuce instead of a bun, didn't know you could do that at Wendy's! And they had seltzer water read more

Who hires these people? Who manages these people? Went in to pickup an Uber Eats order. I left after 30 minutes without any food. I urge all delivery drivers to avoid this place. read more

My burger was cold. My fries were soggy. I got a Diet Coke and it tasted like orange soda. All of their soda machines were out of ice.

Josh is amazing! So patient and kind and just so great!!! Can't say enough about him!!!!! He giggled and chuckled and conversed with us during drive thru!!!! read more

Poor customer service just POOR ! Drive through lady was rude and kept cutting me off , when I got the window I was sitting there for 5 minutes waiting to hand SOMEONE my card after five minutes a manager come to the window and takes my payment and handed my card back GREASY! Gave me no receipts when I asked, MANAGER handed two bag to me and in the process of handing me the bags the DRIVE THRU LADY was screaming at me to "hold on there is another bag!" When I knew what i order already. Finally got the last bag and the manager is starting at me and ask "what more ?" And I was just looking at my incomplete sodas on the machine. Finally after 30 minutes I finally had my complete order . read more

Oh my God I don't know where to start these people are horrible they're disgusting again it's a very bad experience at this Wendy's the drive-thru is slow as molasses the people who attended the drive-through has very bad attitudes they even go as far as using profanity over the speaker they get nasty with you on the speaker that I have you waiting at the speaker 4/10 minutes especially in the night time hours it's like they're having a party inside of that Wendy's they come to the window as if they're high I've heard people in the background using profanity it's just horrible at that location especially in the evening time hours somebody really needs to step in and monitor these people that's working currently at this location it's going to bring this business to its knees they are truly horrible someone please step in and make a Better Business out of this location read more

The first thing that caught my attention when I walked in was the flashy decor that made the Wendy's feel like an upscale bar in Philadelphia. Although it was freezing inside, I was able to get comfortable in one of their many lounges. Now, even though the decor is nice, doesn't mean it's not a Wendy's. As I placed my order, it took a little more than 20 seconds for the cashier to find the button that had a frosty float on it, but was quick on the draw when taking my cash. They asked me for my name to make it seem upscale maybe but they could have just handed me my order right then. About 5 seconds later, much to my surprise, they called my name for my frosty. I took it with root beer dripping down the sides, and ice cream foam running out the lid. I wish I had the chance to work at a fast food chain to see if it really is that hard to do remedial tasks just so I can rightfully call the people behind the counters idiots. But right now, I just will never know how hard it is to be a cashier. And judging by the pathetic employees at Wendy's, it must be pretty damn hard. read more

After a trip to Ikea tonight, approximately 9 PM, we were starving and wanted something quick. Saw there was a Wendy's up the street so I placed a mobile order for drive thru pickup through the app. And I selected to pay through the Digital Wallet. On the app it shows as PAID. When I get to the pickup window, there were about 4 associates looking at the computer and the one woman who I assume is a manager said that it's showing that I never paid, despite showing her that I did in fact pay on the app. She rudely said to me that she's not here to just give away free food and that I still need to pay so I told her I was just going to cancel my order and go to a different location because I refuse to pay twice. And that's exactly what I did I drove the half hour home and went to my local Wendy's and I ordered it the exact same way I did for the location at Conshohocken and low and behold it went through smoothly! Maybe the people that work here need training on how to handle and process mobile orders? But I will never waste my time to come back here again, especially to not deal with rude workers. read more

One tv has on CNN and one has msnbc playing. I wanted to throw up. Stop pushing your politics on customers

February 19th 2019 540 PM. What a nasty, fat, ugly cashier. She grunted at me , I had to have her repeat herself. No smile, nasty look on her face!!! You should fire this animal. Have her take out the trash. Keep her away from the customers. I went to Burger King!!! Wow the cashier was very friendly!!! thanked me for coming in!!! Also, the Burger King was clean. read more

Watch out for the salads. I was met eye to eye with a very, very large black head bug with very large wings on my second bite. District manager did not seem to care much. Can no longer eat salads out. Ugh! Nightmares! read more

The food was on point and it was made extremely fast! It was the best fast food I've had in a while. The only negative thing was the staff waited until I received my food to tell me they did not have barbecue sauce. Regardless, the food was too good to not give 4 out of 5 at minimum. Would be 5 out of 5 if their inventory is kept full. read more

Not crazy about restaurants that ask for my name but I'm kinda a dick so I just give them a ridiculous one. Cool layout for a Wendy's when you walk in its very fancy and upscale. This one particular is modernized with a flat screen and fireplace. Normal Wendy's food. Spicy chicken Asiago is the shit. Ghost chili fries and burgers are great too!! Vanilla frosty and you're good to go read more

I used to frequent this Wendy's location due to it's proximity to my workplace but I will NEVER go there again. It's always been a little slow but recently it's gotten a lot worse. The last time I was there about three weeks ago the only cashier on duty was too busy giving her friend a discount to pay attention to the line forming. And then when I did finally order a Baconator the food preparer made me some kind of burger with jalapeno. Big difference if you ask me. Then today against my better judgement I went back and OMG! The drive through was wrapped around the building and it was even worse inside. There was probably twenty people in line. So I of course left. I work for a living and only have so much time for lunch. Mind you this was at 1:30 in the afternoon. I purposely do not go during the 12 PM hour to avoid such situations. So thanks for nothing Wendy's. I will never patronize ANY of your locations again. Oh and for reference this was the location at 1013 Ridge Pike Conshohocken PA 19428. read more

What a sh$t show this place is. The man who took our order was very pleasant and another employee (an adult) who was getting our food was fantastic. One employee over by the drive through was cursing while talking to another employee but we saw her getting screamed at in the drive thru so I gave her a pass. As we were getting drinks I heard some teens in the dining room mildly cursing and such but didn't pay much attention until someone asked them for ketchup because they were all employees. They were out of ketchup in the dispensers and the soda was warm. While we were eating our dinner good burger but luke warm and soggy fries, I see what looks like the entire staff (at least everyone under say 19) run out the side door. And right there on the walkway in front of the glass entrance we were all treated to two employees having a fist fight. The manager comes out tells them they are all fired. They all came back in and seemed to back to their jobs. The three or four who had been hanging out in the dining area (including one of the kids in the fight) went back to their table and I only saw one person actually leave (the other kid in the fight)but he walked back in several times before we could scarf down our food and get the heck out of there. At no point did the manager apologize to the people in the dining room or even look at us. read more

If it weren't for the close proximity and my own lack of ability in the kitchen (as well as limited time), I doubt I would ever frequent this establishment. Management is friendly enough, but none of the employees who man the drive thru are personable. They are flip and rude, often cutting you off before you speak. They've also messed up my order on more than one occasion. If you have time to go somewhere else, it might be a good idea to skip by this place. read more