I have enjoyed Arthur's since they first opened in Rock Falls. After eating at the Dixon Arthur's,…read moreI have tried them all. They are consistently fresh, friendly and TASTY!! I always prefer the Work of Art sandwich. To me the bun, meat, shaved lettuce, and the horseradish mayo or mustard (not sure which) make the perfect sandwich. The pasta salad was good as always and I even got a baked potato with cheese and broccoli. Always good food. At all locations.

We've driven past this place numerous times because our Walgreens is down the street. This time we…read moredecided to stop and we weren't disappointed. You order from the deli, and your order is prepared in view in the back. I had the chicken bacon cheddar (round) sandwich and Mac n Cheese. Flavor was good, and the bun was really fresh. (Banana peppers helped) The service was prompt and the conditions were clean. The bathrooms are very clean, and here's the kicker with that: you get your own little bathroom so no "camo cough" is necessary if you need that safety feature. All in all, I'd go back. We had to leave, so I didn't get to try the frozen yogurt, so maybe I'll do a review just for that, next time.

This was hands down one of the worst fast-food experiences I've ever had. I went to Taco Bell…read moreexpecting a quick, simple meal, but it turned into a huge headache. First off, the staff seemed completely disorganized -- the person at the counter barely acknowledged me, and when I finally placed my order, it took forever to come out even though the place wasn't that busy. When I did get my food, it was a mess. The tacos were falling apart, half the items were missing from my bag, and what I did get was cold and looked like it had been thrown together with zero care. To make things worse, the beans and meat tasted off, and the burrito I ordered was literally half-empty -- just a little smear of filling and nothing else. I tried to politely ask about the missing items, but the employee acted like I was inconveniencing them and gave me major attitude. No apology, no attempt to make it right. On top of all that, the dining area was dirty -- tables hadn't been wiped down, trash was overflowing, and the drink station was sticky and gross. I don't usually write reviews, but this experience was so bad I had to. If this location doesn't get better management and staff who actually care, I don't see how they'll keep customers coming back. Definitely won't be returning anytime soon

I ordered on the app and when I went to go pick up, the staff stated they did not have my order…read more After showing them the order and the correct location, she said that my order was on the bottom of the screen and could not see it. I ordered 25 min before pick up. I pulled around to wait for my food to be made. There is a car in front of me waiting also. We are the only 2 customers here.I have now been waiting 15 minutes and still do not have my food.

We've been eating at Culver's in Dixon every Friday night for 3-years and usually, the food is…read morefantastic. However, 3 out of 5 times, our order is messed-up; which requires a trip back across town to remedy the situation. It seems when we have the time to check our order before leaving, that the order is correct, but every time we don't, the order is messed-up. We understand that mistakes happen, but having them happen so often is very frustrating. Last night, after having to hold the clerk's hand through the ordering process, (he seemed untrained, or *if* trained; hadn't retained the information. The process was slow, riddled with errors, and just excruciating ), a burger was missing from our order upon our return home, and we were also given the wrong size of side. We were in a hurry last night, and of course, didn't check our order before leaving the restaurant. So, back across town we drove to have the order fixed. After so many mistakes in the past, my fiancé was fed-up and her energy wasn't the best upon our return to Culver's. There was no swearing or screaming by my fiancé, just frustration and a terse tone from having to return to the restaurant so often to fix their mistakes. The manager decided to match that energy and the exchange I witnessed between she and my fiancé was pretty unbelievable. The sticking-point was the wrong size of side. We had ordered a large several times through the ordering-process, but received a medium. Upon checking our receipt, we'd only *paid* for the medium, but my fiancé felt the upgrade to the large should have been comped, considering the wasted time, gas, and these mistakes happening way too often. The manager felt differently and insisted upon charging for the upgrade, which would have been ok, if her energy about the situation had been better. She seemed more offended that my fiancé expressed that the clerk initially taking the order was untrained than she was making a mistake on a $50 burger order. She was snarky, argumentative, and after seeing her deal with my fiancé like this, I just stepped-in and requested a full refund; which was given without hesitation and with as flippant of an attitude as I've ever seen from someone in management dealing with this type of situation. I was wowed by the entire exchange. So, now, instead of the buck or whatever that Culver's may have lost on the upgrade, they've lost $50 in business every Friday, because the manager couldn't check her ego. That's EXACTLY what the issue was. She was rubbed wrong by my fiancés energy, and did nothing to de-escalate the situation. In fact, she seemed to be happy about making things even worse. In our careers, one mistake can get us fired. We understand that everyone is on edge now, and are as tolerant and understanding as possible with people, but these mistakes happening so often and having the manager so apathetic was remarkable. This girl shouldn't be managing anything, and we've made our final Friday night run to Culver's. I'm sure another local restaurant will appreciate the business and even get our order correct.

If you want to feel like you're in Church. Enjoy! The Christian music is a bit much. When did that…read morestart. Can't say we will be returning to this location again due to that.

Good staff. Lots of smiles…read moreClean restaurant. Clean bathrooms (both gender neutral, the further one back is the former mens room) that smelled good and not like other fast food places in the area which smell like waste products. So what about the FOOD? Like other people, I like Jimmy Johns sandwiches - the Hunters Club in particular, but it's so large, I went for a Vito (#5) with peppers instead. The bread was fresh, and the sandwich was well-made. The Dr. Pepper from the fountain was really good. For parking, there are spots right in front, but the distance from the street to the spots makings getting out....interesting. Instead, go to the right, circle around the building, and park on the left side of building (diagonal parking) so it's less fun to get out. Subs so fast you freak - I was the 4th order in, and had a total wait time of around 4 minutes.

Great friendly service! I like to coast to make my Vito number five and it was absolutely…read moredelicious!! I'm never disappointed with the friendliness of the staff or the great taste of the food which is always spot on thank you so much and keep up the good work!!

I've stop going, I used to get the French vanilla iced coffee, but, 90% of the time they do not…read moretaste good at all. I have complained to McDonald's and they said I had to contact the McDonald's that I had the problem with. It has been with everyone I visit anymore. I don't know if it laziness or just not caring, but I am not going to keep spending my money on something I'm probably going to throw away or have to put my own stuff in it to taste decent.

Bro I have never been so happy at a McDonalds. I got wished to have a good day and the staff all…read morewas so happy and nice it felt like a community. W Mcdonald's W Dixon

Not much to say other than it's the typical fare for Jersey Mike's. The staff is nice and friendly…read moreand they get your order done reasonably quick. I haven't done the on line ordering yet, but I may just to see how that goes. This location doesn't seem very crowded most of the time so that's a plus as well.

Got the original Italian sub. Very tasty and built to perfection. Very swift and friendly service…read more This is a typical Jersey Mikes, no complaints.

We ordered 6 chocolate dilly bars to go and strawberry angle food blizzard. The blizzard was good…read more However, our dilly bars ended up being mint and we just said oh well and started eating them. Well they were freezer burnt. I should have called or taken them back but we had had a long day and I just couldn't. For the money they should be fresh and make sure u get the right ones! No, thanks for me .....I will go somewhere else

I asked to do a separate order and they said fuck you quite literally so I was not able to grt foodread more

I was starving after a long day of driving and was glad to see this place appear. I love their…read morebreakfasts but I was there at the wrong time so I went with the Big Cheeseburger instead. It was big. It was also messy but filling. Prices are okay, service was so-so.

I don't often do reviews on fast food places because it can all be so hit and miss but I would like…read moreto give credit where it is due. I stopped going to Hardee's a while back because the whole experience was not quite to my liking. However, someone said they had made some positive changes in there recently so I tried it again. The food was very fresh, hot and made just as I requested. The service was very fast, friendly and efficient. I appreciate these changes aand wont hesitate if I am in the mood for their breakfast again.

Summary: Clean, new restaurant…read more Good service. Good food served hot and fresh. I dropped in for lunch on my way home, and Arbys got the nod. The shop is very clean, which I appreciate. The bathrooms were spotless and smelled pleasant. Someone cares. I decided to go with Arby's Wagyu Burger (which per the sign on the window was 51% Wagyu and 49% ground beef). It was served hot, made fresh, and tasted great. The crinkle cut fries were good, but I still miss my potato cakes (Arbys Corporate - Do you get this yet?) I also had a drink, and the drink machine worked just fine. Pretty hard to complain, and others at the restaurant were ringing the "good food" bell (to the right of the door on the north side) to agree. In, out and done fast too.

Delicious! Very satisfying Friendly and fun group of people & food always on point!read more

My wife and I have been coming here for Fajitas for 2 years so this is not an off the cuff "I'm…read moremad" review. The food quality has been going down over the last 3-4 months but last night there was no seasoning on any of the meat. My wife's chicken fajitas looked like 3 or 4 servings on the plate but was almost nothing but green peppers. I had the Texas Fajitas and had very few peppers and no onions at all. The shrimp was severely overcooked. The attention to detail was definitely lacking last night. Hopefully they get their "poop in a group" so we don't have to leave town for Fajitas!

I typically don't write reviews, but this restaurant was unprofessional. This was my first time…read morethere, and I will not be back to this establishment. The food was very poor for the price. Our waiter would not acknowledge my girlfriend unless it was to take her order. The Illinois card fee is supposed to be 3.25%, but that is not what they're doing there. Originally, our bill came out to $41.08 after tax, but there was a card option for $47.34 and a cash option for $45.97. Why are they charging an extra fee for cash? Anyway, 3.25% of $41.08 comes out to $1.35, so my total should have been $42.42. Instead, I was charged $47.34. I chose to leave instead of arguing with the staff member. After leaving, I did the calculations and realized they charged me a 15.25% card fee. I never carry cash, so I used my card. When I asked about the markup, I was denied an answer and kept getting cut off while trying to speak. The employee I spoke with kept saying, "it's just a few bucks," over and over again. This establishment sucks. They're ripping their customers off for horrible food.