First, the service is quick for drive thru. The pricing is good, I got hatch with kids pepperoni…read moreand cheese and it was under $20. Although the employees are nice, there is something missing from the food. I just never feel satisfied with what I get. This was my second time going to test it again. Also did not get many fries with my order and those tasted better than the quesdillas themselves.

Dilla's quesadillas Are pretty good and tasty, they are a bit pricey but the quality was good…read moreenough for me to say that I would probably come back for another. I couldn't decide on what quesadilla to choose so I ended up building my own and went with a combination of chicken pico de gallo and a cream sauce that I do not remember the name of. *Poor *Decent *Good *Great *Best *JLFoodie Certified Food. Great Service. good Cleanliness. good Consistency. good Variety. Decent Value. good

Almost Perfect - Best Charleys Experience Yet…read more Let me start by saying I've been a fan of Charleys Cheesesteaks for a while. That said, most of the locations I've visited in the past have left me a bit disappointed--whether due to service, food quality, or cleanliness. But not this location. This spot was almost perfect. The food was hot, fresh, and exactly what I was hoping for. The customer service stood out--friendly, fast, and attentive, which really made the experience memorable. The only minor drawbacks were that the interior could've been a bit cleaner, and the ketchup dispenser was empty. But honestly, those were small issues in an otherwise great visit. I left satisfied and will definitely be returning. Well done!

If I'm being honest, this place really isn't that good. It's a big chain cheesesteak place to begin…read morewith. The only reason it's a 3 star is because the place is clean and the staff was friendly. I'm comparing this to places like Fred's and Big Tony's and there's not even a comparison. The cheesesteak meat itself is meh and the fries are meh too. Very very average. I wish this location the best.

We've been coming here for a few years now and it's our favorite fried chicken in Forney. Service…read moreis great.

We ordered take out from here. They were out of mac n cheese and was super apologetic Service was…read moretop tier. Very friendly and the lady was so nice.

The staff at the this location is one of the kindest and friendliest staff I have encountered at a…read moreWhataburger in a LONG time.

I went through the drive-through today, and this was actually my third experience at this location…read morerecently. This time, I decided not to buy anything because of the interaction I had while ordering. Customer service should be at the center of everything, especially in a business where you have so much competition around you. What makes customers return is not just the food -- it's the experience and the way they're treated. Unfortunately, the past three times I've visited this Forney location through the drive-through, the customer service has felt very cold and unwelcoming. It honestly comes across like some employees do not want to be there. When customers ask questions or need help with the menu, the responses feel dismissive or irritated instead of helpful. For example, when I asked about an item, I was met with an attitude and a response like, "Can't you see what's on the screen?" That kind of interaction pushes customers away instead of making them feel valued. What's disappointing is that there are competitors nearby -- like Chick-fil-A -- where employees are consistently friendly, patient, smiling, and genuinely happy to help. That level of service is a huge reason why people keep coming back. Customers remember how they are treated. I even called to provide feedback to the manager, and while she mentioned that the employee was "not a bad person," my concern is not about someone being a bad person. It's about hiring and developing people who naturally want to serve customers and represent the brand well. A business can slowly damage its own reputation when customers repeatedly leave feeling frustrated or unwelcome. That is what makes this so disheartening. I've left disappointed multiple times thinking I wouldn't come back, yet each experience has been the same. This location is hurting the brand experience, and I truly hope management takes customer service more seriously moving forward.

Came in and the floor was dirty and had a couple bugs crawling around. The drive thru line was long…read morefor a late saturday night, so I opted to go inside. It took about 10 mins to get my order. I got $5 3pc classic chicken, $5 3pc spicy and $5 3pc tenders. The food was okay but the spicy chicken wasnt spicy. Chicken was fresh at least.

This place has the potential, but service and the staff here are terrible. The manager needs to do…read morea better job in hiring the right people and fixing the priorities here. The staff just play around in the kitchen and do not care to be there. A huge letdown for this area.

Once again they messed up my order. I really don't know why asking to put the "sauce" on the side…read moreinstead of the sandwich is so confusing. I do that as I can't always eat the sandwich right away and it gets soggy.

Got a #7 and it was amazing thanks Dillon you was great bathroom was clean and everyone spoke as I…read morewas coming in

My husband ordered food for pick up here & when he went to pick it up he got told that they gave it…read moreto someone else, they wouldn't give him a refund nor remake the food because he didn't do it on the app, he did it through the website. Ridiculous!! Horrible service & to make things worse, the workers were laughing in the back. Very disappointing.

Was 1:30 pm, was in the mood for chicken wings, got the 6-piece chicken only (had ice tea in my…read morethermos) Got a small packet of ranch that was just enough (these folks who submerge their chicken in giant cartons of dipping sauce are completely nuts) these guys were fried to perfection !! I'll be back.

The food is trashy horrible And stingy with the foods…read moreI recommend go somewhere else that service better

Hello hello hello, I am finally getting back into the swing of things. Unfortunately this one is…read morenot good. I really wanted to call the manager and asked if someone accidentally left the salt shaker top loose and the salt fell into the chicken. The chicken was so salty that I simply gave up, threw it away, and went to Mc Donald's (still just as bad, but edible). I hopes they get this right soon.

Service is amazing here. Went tonight and what I believe was the manager was beyond helpful and…read morewelcoming. I've been to this sonic at least a dozen times and have never had a bad experience with the service or food. I wish I got her name but she helped me with some extra limes I needed!

Food was really good, i had the jalapeño burger, it was fresh and tasted great, lady at the front…read morewas very attentive with me.

Parking is limited a lot of businesses around. Greeted right away! Sat where we wanted. Service was…read moregood. Received food fast and fresh! I ordered the chicken classic with some sweet potatoes fries and my Tia got their grilled fish sandwich which is not on the menu but they need to add it. Both were delicious Also had a few togo orders of milk shakes and wings. They did a great job all together a most return next time I visit my family