Updated review: New management! Much better. Your typical Wendy's now. It's back the way it was before.

I love the 4 for 4. Who doesn't ? This place is moderately clean but the bathroom could use some attention. It was out of toilet paper and I had to wait for someone to come in and help me out. The food was fresh but they seemed short staffed. The manager was super friendly though and I got my food fast. I'm not a fan of the nuggets over McDonald's but nothing beats the junior bacon cheeseburger. Yum ! read more

Worst Wendy's ever. We went late at night because they are on of the few fast food places opened late around here. We pulled up to the speaker for the drive through. The guy said sorry but I'm updating my register so I can't take your order right now. Not really sure what it means to update your register but ok... Then we pulled around the building to drive away and saw 4 Wendy's employees standing around smoking pot...instead of working. Whoever owns or manages it should probably find some new employees who actually work... read more

I went to Wendy's on Friday somewhere around 6 o'clock PM. The person said what do you want I say a take a number one no Mayonnaise no cheese drink she said. A chocolate shake. She said pull around. I got to the window and she had a pissed off look Mad to the world gave her my card and she hands it back and goes here not friendly at all for representing a franchise. I also been inside this place before and it was very dirty behind the counter. I will never go back. They could have been more friendly like pulling up and they say welcome to Wendy's but very rude people Instead. I will rather go to Burger King you can see their grill and where your food is made and it's very clean their. I'm not big on fast foods. read more

I have lived around the corner from this Wendy's for 20 years. Is the worst fast food restaurant on the planet. The individuals that work there do not care, they are rude, dismissive and don't give a shit. There's a reason for it but I won't say it you be the judge. If you want quality go to Chick-fil-A. That'll help you understand where I'm coming from.If it wasn't for septa, this would not be happening! And as for Cory C..The individual below giving them five stars, if you settle for ignorant individuals and crappy service as he states,he is clearly not a customer probably one of the individuals that work at this restaurant read more

I was dying of hunger so I stopped to get a 4 for $4. The drive through was a little crowded so I decided to go inside the dining room as its a sign on the door that states its open until 9pm. Upon going inside it was 3 other patrons inside so I patiently waited. We were never serviced. No comments were made we were never even acknowledged. So each person started walking out. It appeared that everyone was working on the food for the drive through line. No worries due to Covid I know that places are still short staffed. Here is where the problem came in. I observed a woman working behind the counter in what appeared to be the burger section she had a mask on but was wearing it below her chin. Hey no biggie right because the mask mandate has been lifted!!!! But then she mustered up a sneeze, the 1st on was unexpected so all of the buns, lettuce, tomatoes, pickles, cheese and all the sandwiches that were being made in that moment were all sprayed. She then proceded to sneeze 3 more times she caught them mid way on her forearm not even in her elbow. Then wiped whatever came out of her nose on her wrist. There was a gentleman and myself in the store we just looked at one another and walked out. This is triflin to say the least and we wonder why everyone is sick and dying from Covid-19 this is why. She never even had the audacity to pull her mask up. I'm trying to understand are we just wearing the mask under our chins for fashion now? Because even if you aren't going to wear it that would have been the time to put it on the proper way covering your nose and mouth. And if your working with food then she should have serve safe which tells you to stay away from cooking foods if your sick!!!!! Well that satisfied my appetite i'm good not even hungry any longer. read more

We got the Wendy's 4 for 4 meal, and as far as fast food goes it was alright. I'm sure that other fast food places have better deals or better food too. Also, there were napkins and stuff all over the floor and 4 people behind the counter not really doing anything, so I feel like one of them could easily have been cleaning up a little. read more

This Wendy's location is the slowest in this entire state. They took 30 min to provide food ordered. Please do not give any business to this location. They should be shut down!!! read more

Absolute WORST Wendy's I have ever been to. They happen to be down the road from my office so I head there for lunch sometimes. It's one thing to have an order occasionally get messed up. But on several occasions visiting this Wendy's the entire order has been completely messed up. Today I ordered a 10 piece regular nugget meal with some honey mustard. Pretty easy... I received some freezing cold SPICY (not regular) nuggets, freezing cold fries and no sauce at all. I didn't even get my receipt so that I could fill out the survey afterward to let them know how horrible they were. I would give less than one star if it allowed. Do not go to this Wendy's unless you hope for disappointment. read more

tired of getting a salad with missing ingredients.....apple pecan salad is consistantly missing BLUE CHEESE! In my opinion the salad absolutely needs blue cheese, otherwise it is too sweet. Please order more of what is required to maintain the standards of this salad. It was too late to return it as my fiance bought it at night and I did not notice til lunch the next day....FRUSTATED!! read more

My family and I just got take out from this location and the food was hot and we had fresh French fries. Not only that but the employee, Lee, who served us at the window was so extremely pleasant and gave us everything we needed without us asking for it! Best service I've received at a fast food restaurant. If Lee is not already a manager, she should be! read more

This Wendy's consistently lets me down. I've had one positive experience, but only because it was a slow time of day. Didn't receive all of the food I ordered (no surprise considering 2-3 staff had headphones in). Food was cold. Chocolate frostys were vanilla blended with what seemed to be Hershey's chocolate syrup, they didn't bother to mix it that well. Chick Fil-A only from now on. read more

Rude. Slow. Below average service. Not expecting anything amazing from Wendy's but this location doesn't even meet the status quo. Go to Chick Fil A. read more

Horrible location and 2nd bad experience there. Miserable staff who operate at snail speed. I walked out today along with a few others before ordering. Many people waiting but I so nobody with food. read more

I go here in the later hours of the day. Yes, my order is often incorrect and yes, the food is never really fresh even when waiting a long period of time AND yes, the customer service is not up to pat. However, this is not a gourmet restaurant nor do I expect anything fantastic. I am just happy a can get a quick bite when I can. Food service is not as easy as most people whom probably never worked in would think. So for the people who complain about quality and customer service, just be glad that the food is safe to eat and get over the fact that the employees are human just like you. So the next time you want to complain about fast food then maybe you could try to afford something more your level. Wendy's just keep doing your best as best you can. read more

Wish I could give zero stars. Worst service I have ever received at a restaurant of any kind l will gladly drive 15 minutes out of my way to go to the Warrington wendys before I ever come back to this dirty mud hole read more

Went to this location on 11/11/18 and when I gave them my credit card they said the register as down and went over to the drive through to run the card. I was not happy about it at the time but when I got my statement I found out that the same night a purchase was made with my card at Nordstrom. This my be coincidence but it is was shady that night and seems even shadier now. Wonder if anyone else experienced their card being hacked after visiting this store. read more

Number 1 rule in business is to thank the customer. This did not take place at the drive in window tonight. I said hello and the girl said nothing. I said could I have 2 barbecue please? She said nothing. Chic Fillet trains its employees to be friendly. Chic Fillet also does more business in 1 day then McDonald's, burger king AND Wendy's does in 1 week. Wendy's management needs to remind its employees without customers they are out of a job and taking the bus back to Philly. read more

Usually, the service at Wendy's franchises is fairly good, but not at this location. It was at least 5-10 minutes before someone even took our order down, and then another half hour or so before we even got our food. As if the long wait wasn't enough, they made multiple mistakes on our order. They gave me five nuggets instead of ten, they put mayonnaise on my brother's sandwich when he clearly asked for no mayonnaise, and they gave my sister a double cheeseburger instead of a single. And the cashier wasn't very educated on the menu itself either, which I assume it's part of her job to know the menu. read more

They screw my order up pretty much every time. The latest (and last, ever) visit here - Middle of the afternoon, wanted a snack. Ordered SMALL FRIES with A COUPLE PACKETS OF EXTRA SALT. How easy can it get? The fries came with 4 packets of ketchup and NO SALT. I'm tired of getting out of my car and going inside to fix their sloppy service. Bye bye THIS Wendy's. 10/06/2018 Update. OK I went back because I wanted some chili. I could not believe how long the line was to order, and how long I would have to wait for food. Walked out without ordering. read more

I wish they posted their hours online. But boy do I love the food.

The service has become very slow in recent months. I have stopped going all together.

My boyfriend ran in for a quick bite on the way to a friends house. He was in there so long I came in to check. Half the staff was outside smoking or on their phones. The girl at the register dug into her weave with both hands hen started handling food. No gloves no hair nets or hats. All the machines were dirty. Disgusting!!!!!! Never go there!!!!! read more

It's Wendy's, but unlike other Wendy's this one doesn't screw up my order every time. Wish they would pay their hours up so I know how late is too late! Make sure and try the new pretzel burger though. Spectacular! read more

The whole place needs to be degreased. Floors, tables, doors, soda stand just everything. I get this is a fast food place but its gross. I however was starving and pressed for time so I still ordered. The two women were nice. The food was cold. I won't go back. read more

Ugh I don't even know where to start. Showed up at the drive-through at 10:20am. Was craving a burger and fries but saw wendys does breakfast now. A little disappointed bc if I'd wanted breakfast I would have just gone to McDonald's, but whatever. Ordered my food and was given my coke. A few minutes go by and they ask me to pull forward so they can cook the egg for my sandwich which should only take 3 minutes (their estimation, not mine). Fine. I take a couple sips from my coke while I'm waiting and it's completely flat and nasty. I figure whatever, I don't need it anyway so was going to let it go. Almost 10 minutes goes by, no one in the drive through behind me and I decide I'm done waiting. So I take the gross coke and go inside to ask for refund. Take two steps in and almost slip on the greasy floor. It was super obvious no one mopped up the night before. Of course as soon as I get to the counter my food is magically ready and the guy had me fill a new cup with the self-serve soda machine which tasted fine (feel bad for all the drive-through suckers today that get the flat cokes). The food was hot and tasted fine but not worth the hassle. read more

Rude and dirty and disrespectful. They stay together in one spot being loud and laughing amongst themselves. They really seemed like they didn't want to be there. They didn't have the things I ordered. Asked for no mayo on a sandwich due to allergies, but of course got it with mayo. Took it back. She gave me a blank stare. Yanked it out of my hand and chucked it in the trash. I could go on and on...I wonder if the manager knows. Why are such lazy rude dirty people hired? After eating, felt disgusted walking out. read more

Wish I could give this place a zero. Have lived around the corner from this location for over 5 years and I have always loved Wendy's. However, every single time I visit this location it gets worse and worse each time. The food is often cold and my orders are typically incorrect more often than not. Yes, its a fast food restaurant and I don't expect much, but the workers are rude and you can tell they just do not give a f**k about customers. I had one experience in a drive thru where a employee told me my card was declined 4 times, rolled her eyes at me and outwardly said "wasting my time" to one of her coworkers next to her, when in reality she was swiping it upside down. Tonight I visited around 9 and there was one car in front of me. A woman was sitting there for 10mins plus and nobody was taking her order, but rather talking over the intercom to other coworkers, so the woman drove off. I sat in front of the intercom for 6 minutes, as 5 more cars pulled up behind me, waiting for someone to take my order. I had to repeat it 3 times before she got it correct. Upon paying at the window, I was handed my food. Everything seemed correct inside the bags, but she hadnt given me my drinks. I repeated back twice that I ordered a Cherry Coke and a Sprite. 3 minutes later she returned with 2 cherry cokes so i just drove off cause i didnt want to hold anyone else behind me up. I ate the fries on my way home and they were ice cold. The cherry on top was that when I got home, the burger I ordered was nowhere near close to what I actually ordered! This place needs to be closed its mind boggling how incompetent they are at this point. read more

where to start? rude employees- order is always wrong & to top it off, this place is dirty as hell. oh & cold food-...if you like those things then this dump is for you. read more

Talk about unhappy people, went in about 10 pm not sure what time it closes but the staff had nothing nice to say, actually nothing at all period. Acted like they hated me for even placing an order. Complete sour attitude. I tried to say something nice even commented that they must be ready to get off work but still nothing but bad attitude. Won't be going back to that place. read more

This place sucks. I went there on my 30 min lunch break and I stood in line for about 15 mins before someone saw that I was waiting. They did not even say hi how can I help you they just looked at me with a blank stare and said what you want. I ordered off the dollar menu and when I paid for 2 chicken sandwiches fries and a drink it came to 15 dollars I said no I want the dollar items she just looked at me and stared until I gave her my card. I paid for everything and when I went to go eat it it was only one sandwich and a few like 5 fries in the bag and got the drink messed up to. Like how hard is it to hit buttons on a screen. I went and did the servey on the reciept I got an email from the manager saying I could get a free value menu but what about the money you charged me before. I could not even redeem it at the place cause the manager did not know anything about it. I told him that's ur name rite he just looked at me and stared. The people that work there are rude and unpleasant with customers but they are fine playing around in the back making noise read more

Why do you go to Wendy's? Because nothing else is open. It's 1am and you get that burger craze. It's the burbs and nothing is open. Except Wendy's! My recommendation: always get the chicken late at night. They cook the beef patties well in advance and so you get a mild temperature burger. The chicken however comes out hot. read more

I went today and they found out their credit card system was down, after they already swiped my card and made my food. The girl asked if I had cash which I didnt, and I proceeded to stand their dumbfounded until she finally handed me back my credit card. Terrible customer service. They didn't even apologize for the inconvenience. I left with no food. read more

Can't even comment on the service because we didn't even get that far. I walked in with my family and no one was at the counter to even greet us. There was a worker making fries who knew we were there and never acknowledged us or called anyone to the register. However that employee making fries was fond of his fry making skills because he was sampling his freshly cooked fries while my family waited for nearly 5 mins. The rest of the employees were deeply enthralled in a loud conversation about their sexual escapades from the previous night! So who would want to even pay attention to a family patiently waiting for service. There may have been a chance that the employee working the drive thru might have seen us at one point, but her phone was important. There was one more chance that we almost were acknowledged. There was a employee taking food to a customer in the drive thru that they couldn't prepare it fast enough, as she walked through the dining area she looked at us and never said anything about us waiting at the counter again. I'm not one to complain, but this happens all the time at this place. So I'm calling the corporate office to lodge a complaint and never going there ever again. read more