The manager was treating an employee like crap in front of me it was really imbarasing for me I can only imagine how imbarasing it was for her the manager made that place really cold it was imbarasing read more

Ladies and gentlemen, this is not a review. This is a play by play experience, like none else that you've yet to experience. I shall call it "Wendy's: The Fiasco" It began as many I'm sure have experienced. A long road trip, a great need for sustenance, and a call from nature, which I had put on hold for the last 3 hours. We enter the building, with somewhat low expectations, as we had read the reviews of the restaurant before we purchased food. We ignored these warnings, which we will call the first of many mistakes. It seemed fine, the restaurant. There was a family inside, already eating, and the customer service seemed ready to attend us. We approach the counter, orders ready, and stomachs empty. If I had to describe the employee in one sentence, it would be "A blunt and dismissive fellow, hopefully in an attempt to maximize efficiency." The conversation went as follows: Me: "I'd like a Dave's Double please" Blunty, the employee: "No onions." Me: "What?" Blunty: "We don't have onions." Me: "Okay, um I saw a sign outside for a DC kids meal?" Blunty: "You want a kids meal?" Me: "The DC kids meal." Blunty: "We've never sold those." Me: "There's a sign outside for it." Blunty: "I don't know what you're talking about" Me: "Okay well just the Dave's doubles then" Should we talk about the food? Let's talk about the food. In all honesty, the burgers were, albeit a little strange in sauce proportions, it was fine. The fries however, resembled something like those chewy dog treats, not fries. I can say on the bright side however, my jawline has seen significant improvement after that meal. But the drinks. Oh, the drinks. Have you ever smelled turpentine? Or perhaps lighter fluid? Carbonate it, and BAM, a Wendy's root beer. For our own entertainment, we tasted every drink they had to offer. It was stunning, to say the least. Never before have I gotten a seizure from overly sour minute maid limeade, and whoever thought the "Xtra Sour Powerade" was a good idea should probably see a therapist. Or a health inspector. Either works. It was awful. Needless to say, after trying almost 20 different drinks, a bathroom was in great demand. The facilities, unfortunately, were vile. Urine on the seat, trash piling in the corners, and I still don't what was on the faucet. Honey? Syrup? Sap? It was translucent. It was sticky. It was brown. I believe my hands were dirtier after washing, not before. All in all though, it was a funny experience, with surprises all over the place, and laughs everywhere. However, I can still taste the Powerade. And my jaw is sore. So at the end of the day, 1/5 stars, will not go again and I suggest you don't give it a try. read more

Avoid this location at all costs. The management has not trained their employees correctly if at all. Food order is generally not correctly filled and what you do get will be old and cold. Dry bread/buns, dry old meat, and fries that hardly fill the small carton and most are old. Need a frosty? Maybe worth it, but they will even mess up your soda order so good luck if you decide to visit. read more

The food here is probably the best in Pendleton service. I'm not too sure because I've been sitting here already. 15 minutes in the drive-through. Haven't even gotten to the speaker yet. Never mind that my order was already ordered on the app, but I'm not getting out of my car because my family in the car so I mean it's just ridiculous to wait here is just something else just something else. read more

Stopped here for lunch today. WOW! Lady working at the front counter was very unprofessional and let all the customers in the establishment know several times how flustered and stressed she was. After waiting 45 minutes and not getting my meal I went up to inquire where my order had gone. The employees had no idea. It must have disappeared of the board. So they then made my order. Told me they were upgrading stuff because of the wait. Nothing was upgraded. In fact there were still items missing. Wasn't worth dealing trying to fix it at that point as dealing with the front counter person was really not worth it. She was very rude and constantly snapping at customers because she was overwhelmed. I really like Wendy's but this will not be the one I return to anytime soon. Didn't even have chili. When I asked about the chili she seemed mad because I asked. read more

Watched what looked like the manager touch our food without any gloves. Unfriendly service and in no rush to get the order right. Waste of money as we will not be eating the food. Would not recommend!! read more

Literally the worst Wendy's, super slow service and poor customer service. Waited in line for 15 minutes, was told it's cash only because of computer issues (totally fine!), cut off half way thru my order and told to hold on, waited for another 5 minutes in silent then told to come inside. read more

I LOVE WENDUS!!!!!!!!!!!!!!! so good food mmm yumy wendy said mean words to me on twitter but that's ok i forgive her read more

Wendy's - wendy food - Burgers Near Me - Pendleton, Oregon

Stopped here for lunch on a road trip. Indoor dining is closed so went to the drive up. Short wait, they took my order promptly (Southwest avocado salad). The folks taking my order and at the drive up window were prompt and very polite. My salad was delivered without delay. This salad is consistently good at most Wendy's and this location was great. Ate my lunch in the parking lot and departed a happy customer. Not easy to deliver decent service in thee pandemic days, but this place did just fine. read more

Waited 15 mins just to get to the order in and another 15-20 for food at 1 pm on a Sunday, kind of crazy you can't handle a lunch rush. It was not overly crowded, workers just doing nothing half the time. read more

This was the slowest Wendy's I have ever been to. We waited for almost 45 minutes from the time we entered the restaurant with only 2 people ahead of us. Definitely not "fast" food. read more

Whack ass food. Fries were hotter than my burger. Cashier was rushing albeit not having a single soul in the lobby. The floor looks like it hadn't been mopped in weeks. Go to McDonald's instead to get your money's worth. read more

My work van cannot fit in a drive-through, so I went inside to order. Two of the exterior doors to the dining area were locked. When I ordered, I received my receipt and number. Shortly after that they were turning people away saying they had a large drive-through order, and it would be quite a wait. I was not informed of this before making my order. I waited approximately 20 minutes before receiving my food. When I got my food, they had forgotten the frosty. Then when I went out to my vehicle, the drive-through line had me completely blocked it because of their delay. The manager kept stating to everyone how short staff they are in can't keep up. It was a very unprofessional situation, and there were no apologies or saris. Good luck at this restaurant. read more

I'm not exaggerating or being unkind, just honest. I've visited this Wendy's several times over the last 6 years and I don't know why I always come to this Wendy's because they have been the slowest worst quality Wendy's I've ever been to. I love Wendy's and it's the closest one to our home, but this Wendy's always has issues. I don't know if management or ownership but it's always understaffed and theyre consistently out of things. Food is often cooked incorrectly and they forget to tell you if they're out of ingredients before they charge you so you tend to find out when you receive your food. read more

I just had a combo 1 double large, my best experience at a wendy's to date. Food came out fresh and hot. Order was correct. And the front counter person was super genuine and welcoming. A+ across the board. read more

Wendy's - My cup because the rest was consumed - Burgers Near Me - Pendleton, Oregon

in the drive thru just witnessed just touch food with out gloves and yell at everyone and the service sucks

This location has been known for mismanagement for years. My friend told me there were new owners after the remodel, so she talked me into trying it again. I was horrified to see some dude named Erik was doing the till and also handling drink cups. He put two fingers into my cup. I had another server remake the drink. As Im waitng, Erik pulls more cups for the people behind me and his hand were all over the drinking rims. Another customer requested a lid and his prints were all over the underside of that lid. I told the server making my drink, "You need to train that guy. He shouldnt be doing that." He answer was "Yeah they crack down on that once in awhile." I will be calling the Health Dept. God only knows what they did to my food!! read more

The three double bacon cheeseburgers my son brought home were very undercooked. I would say rare if not raw. I knew there was a reason I disliked this place- now I remember. read more

40 minute wait (no joke) I work for Starbucks and this has been the longest wait I have ever experienced. Seems as thought they are starting orders when the car gets to the window. Skip this location if possible. read more

We gave stopped there twice and won't stop again. It took over 30 minutes to get our order of Dave's Single and 1 baked potato. There were at least 6 workers behind the counter, each seeming to do their own thing, but not servicing the customers. They really need a manager that can organize them. The 1st time we stopped we went to the drive up window, again ordered 2 items and it took 15 minutes. read more

Ordered a large chili with cheese and onions received a small without cheese or onions for the same price as a large. Wow what a deal Wendy's...never going here again. read more

Wendy's - a cup of chili and a spoon on a table - Burgers Near Me - Pendleton, Oregon

The soda machine at the Wendy's is one of those fancy Coca-Cola freestyle fountains, however, it wasn't so fancy when the only drinks available were diet drinks. The kids weren't really happy about that. The customer service wasn't the greatest. The guy that helped me seemed he like he was stoned. I wouldn't be surprised, since there is a marijuana despensery next door. read more

We went through the drive through on our road trip. It took 20 min to get to the window. We paid for our food and they closed the window. We sat there for another 20 min. The staff looked at us out the window, but didn't come up to say anything. I honked my horn so we could talk to someone. I asked how much longer it was going to take, and the worker told me they don't know and closed the window back on me. I would have left if I didn't already pay. I then honked again and asked for my money back. They had my food and said nobody dropped the fries and that is why it took so long, and slammed the window. When we got back on the road we realized the burgers were cold, and the fries were soggy and still semi frozen. This was a huge waist of time and money. I do not recommend stopping here. There is a McDonald's right next to it. GO THERE!! read more

What the hell is Wendy's problem? The past multiple times I'm talking several times. I have give them many chances to provide service. Absolutely. Every time I have gone there. They have either been out of the food or had a mechanical issue or a technical issue, I have pulled up to the speaker to place it order, but put on weight for up to 12 minutes at the speaker only to be told oh we're out of that eye them or we can't provide that item for whatever reason this is recent this has been going on for a very long time. They still were trying to improve, but they have not done so, trying to get add anything from Wendy's you better go there with a low expectations and low confidence that you'll be able to get your order, also, as stated before the way, the malign is very long today I went there to give them a chance again only to pull up to the speaker and have a science even due to technical problems. We have to have you come inside obviously what is has a very, very, very, very poor management skills. I can't believe they're even remaining an open The only reason I gave them two stars is because I do like their chili. It is my fave when you can get it and their chocolate Frosty again when you can get it. read more

The hamburgers are always barely warm. Cheese does not even melt. Very slow service. Just to many bad experiences here at the Pendleton location I will not go again. read more

I'm not a customer, I Door Dash and I've been here to see enough wild things that if I had to choose between eating at Wendy's and eating out of a Dumpster. I'd choose the dumpster. read more

Slowest drive thru in Pendleton. Only takes cash, no credit or debit cards 50 percent of the time. Done with this place Will not be back ever read more

Not one clean table or area to sit and eat at stuff all over floor dried ketchup on counters no ketchup in pump. I was hungry or would of left read more

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Horrible service. Incompetent staff. Attempted to dine in, but after 15 minutes and having them mismanage the same order three separate times, decided to try elsewhere. Oh, and the soda fountain was completely out of literally every soda. Brought it to their attention and received the response of "Oh, OK". Classic. Food chains in the middle of nowhere can stay in business because only those dumb enough to dine there don't live within 400 miles, thus, no accountability. Dave is rolling over on his grave. read more

20+ minute wait in drive thru and they messed up my daughters food completely. I think they gave her somebody else's food. But since it took us 20 minutes we weren't going to go back and get it fixed since we are from out of town. read more

Food was very warm and delicious. Just as expected. The window clerk woman was not properly wearing her mask and the line was very backed up due to the order in front of us. We figured they should/ would've had the car that was taking so long to prepare their order pull up and get everyone else through. read more

Extremely slow service, they are always out of product, I went through the drive-through And waited at the window for 12 minutes for my order,, This happens all the time , Just very long waits at the drive up. I mentioned it to them at the window and all I got was a shrug of the shoulder read more

Chicken was not done and made me sick. Fries were cold like always. This place isn't even hit or miss; it's just a miss.

Worst fact food ever. The manager is rude. And the food from what another employee told me had been out for way to long and should have been thrown away. Was unclean in the lobby and they didn't even get the order right. read more

Stopped here on our drive and the Pendleton Wendy's really treated us right! They reconfigured our meals to help us out price wise and Mitchell even hooked our kids up with a free frosty. We'll definitely stop by again the next time we're passing through Pendleton! read more

I usually like this wendys establishmeant but they have not had chocolate frostys for a while now and i get ome everytime

Ok, I know it's a chain store and chain food, but hear me out. The customer service was so good at this location. A young lady serving us was helpful when our coupons wouldn't work and very kind to the folks in front of us who had a problem with an earlier order. She even noticed her own mistake (forgetting a frosty), corrected it and kindly apologized. The food was industry standard fast food. Nothing remarkable there. But decent food, very clean little restaurant and bathroom, plus excellent customer service was a win for us. Very happy we stopped at this location. read more

My family and I went into this Wendy's for a very advertised meal and when I ordered they said "this item is discontinued" while the item was displayed all over the store. This irritated me because I went there for this specific item. Then driving past weeks later the item was still displayed. Also when we got our drinks they ran out of lids and told us to "deal with it" read more

For fast food I've had better. Dining room wasn't very clean. Burger patty was overcooked and tiny compared to the bun. Lettuce on the bun was the middle white piece of lettuce also twice the size of them in. Needs improvement. read more

Short wait time & polite workers however, there were a few discrepancies on the details of the order. Overall pretty dope. read more

Wendy's - a salad in a plastic container - Burgers Near Me - Pendleton, Oregon