I've eaten here a lot over the last 10 years. My last two times through the drive thru have convinced me not to return. The woman taking the orders and giving food at the window is super rude. Last time through she dropped and F bomb at me after I pointed out I got the wrong order. Didn't catch her name but it's the same person called out in the other reviews who has alt hair and facial piercings. I like the food, but the experience at this store is just awful. read more

Don't eat here unless you want to be scammed out of your money. Oh and don't add things after your order is complete on the mobile app. read more

I wouldn't recommend this specific Wendy's. They are quite lazy in preparation and I truly don't believe they care about quality of food. I came here and ordered bacon fries, chicken nuggets, and a sprite. Our sprite was brown so I of course didn't give it to anyone. I poured it out and bought my kid a bottle water down the street at the dollar tree. What really upset me was that we ordered baconator fries and the bacon wasn't chopped, crumbled, nothing. They just put strips of bacon. I started to break it up myself and then stopped to get a photo. I understand that food service work isn't for everyone, but don't stay int it if it's not for you. read more

Wendy's - Brown sprite. Gross. - Fast Food Near Me - Puyallup, Washington

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Typical like going to this Wendy's as it's the closest but they mess up my order too much, I order a Dave's single with ketchup only as I don't like eating other condiments as of personal reasons but they have proceeded to put lettuce on my burger multiple times and even telling them just ketchup only and nothing else they still proceed to mess up my order. And this time they put mustard on my burger, and I'm very annoyed with the laziness they have. read more

I would not recommend this particular location, employees are extremely lazy and exhibit very poor attitudes. I ordered door dash from here, fries 1/4 of the way full, no sauces that I ordered, and no straw. I am not one to complain but I am very disappointed with this location. read more

The orange dreamsicle is delicious! 10/10 much better then the strawberry. I will get it again. Sad to hear they are taking ghost pepper ranch sauce away. Time to stock up! read more

Wendy's - Fast Food Near Me - Puyallup, Washington

Their food is okay as being a Wendy's. Regarding their service, horrible. Constant lines, mix-ups and straight laziness. They also charged me for my jr frosty when I had showed them my free 2024 frosty keychain. After I asked them if it was $0.00 they said yes and still charged me for it. This is the 2nd time they have done this and with the same employee working the window. Instead of talking, maybe work a little bit more and make your drive thru line empty. If Wendy's is providing the free Jr. frosty key chain with my purchase the year of 2024 and 2025 they should actually follow through and provide it when shown. Thankfully I was able to use my code for the jr bacon cheese burger but nothing else. I guess it was too much for the employee to do her job. Never coming to this one again. read more

Wendy's - Charged me for my Jr frosty when I have a Free Jr frosty keychain for 2024. - Fast Food Near Me - Puyallup, Washington

always always fast always helpful. What could you ask for? Unfortunately, at my age, I can't walk as much so I'm going through the drive-through. The drive-through employees are always courteous and kind and I would give them a five star review thank you. read more

Staff It or Close It. It's not enough to have your cashier apologize for not being staffed. Drive thru has priority while order took 34 minutes to receive after 2 person order was made.. Frys cold (stayed in bag while waiting for sandwich which was made wrong). Slow Service, Cold Food, & Horrible Experience. Go to any other location. read more

Night crew sucks Pulled up to the drive threw and the employee was standing next to the intercom talking to a junkie and instead of going inside had the audacity to say one moment on his headset and continue his conversation when his standing next to our car. I said what ?! To him and he said I'll take your order in just a minute, again talking threw the head seat and not even looking at me. I left ofc because what. Just ... i don't even know what to say. read more

There was no one in line, and we had to wait at the window, the cashier (receipt says David) was yelling at staff or someone inside, and the person with me heard them say the wrong item when repeating the order. I fixed it at the window and they rolled their eyes. When I said don't roll your eyes at me they said "it's not you, it's just there's no manager here today and I have to grab them to change your order". Food accuracy is on you. Management is on you. So I am no part of this disrespect I will give it right back if it's uncalled for. Check your attitude towards your customers. Had to check your employee for you. read more

this food made my daughter throw up. She threw up 4 times and very disappointed with the health and sanitation of this location

Just stopped in to Is Jack in the Box to pick up a sausage? Breakfast Jack and instead of getting a sausage breakfast Jack they handed me. A breakfast with him and I hate him so there went my breakfast on my way to work read more

This place is literally the worst!!! I rarely come to Wendy's but when I do this is the closest to me and I will literally sit in the drive through for 45 minutes. I am currently in the drive through typing this review... still waiting 35 min in. The workers here are very rude, they don't even say anything to you.. if I could give this specific location a lower rating I would. I don't understand what takes so long... there's no one in the lobby and only 1 car in front of me. This place seriously sucks. Drive the extra miles and go somewhere else. read more

Still love Wendy's but they are still slow as fuck. I don't know how many times I've wanted to stop but their drive thru is wrapped around the building. Six people standing around behind the counter, with no movement in the drive thru. Take a fucking order so we can move up. There's nobody at the window to pay but ten cars in line. They have to be losing customers. read more

Stopped by this place on our way from Rainier. It's clean and fas. The food is grea. Service is nice as well:)

Been three times, one good experience. Probably just make the drive to sunrise next time.

I went there earlier today fully empty no one in the drive thru or lobby and yet my burgers weren't warm my fries where too hard to eat and my nuggets were old tasting and on top of all of that I didn't even get the right sauces this place has been going downhill for awhile now 1/5 read more

I ordered 2 meals through the drive thru. When I asked the girl with the shit on jer chin for 2 sauces per meal she tried being stingy and thought I wouldnt notice Then I get home to eat and then my burger is under cooked. If I wouldve eat this I would've got food poisoning. Then to make matters worse I call to tell them I have an under cooked burger and Kevin the supervisor on duty asks me to come right back I say I don't have time Ill come later & he tells me to bring the burger back with me so in order to get my $10. So instead of throwing this trash away I have to save it for when I decide to go back to Wendy's..... I don't ever want to hear someone say fast food workers deserve more than Minimum Wage. read more

Wendy's - This shit ain't steak why is it so damn pink.... Wendy's is dead to me - Fast Food Near Me - Puyallup, Washington

Wendy's food typically doesn't disappoint! My husband favorite fast food place to eat. I went through drive through and it took about 10 minutes for 4 cars. A little long but the window cashier was friendly and tried to be prompt getting all my items. Husband order was correct and he had no complaints. read more

To wait for over 40 mins in drive thru with only 2 cars in front of us at 10:43 am and we paid ahead is beyond bad service. We are literally still waiting while I am typing this review. I would leave if we didn't pay already and if someone would open the lobby door. read more

Ordered multi items from this location on June 25 and missing two items, choc chnk cookie, and contact doordash, but refused to give a refund in the amount of $2.38. I also tried to contact Wendy's but no answer. The workers need to check to make sure all items are in bags because customers paid for those items. If your company refused to give a refund, then you're welcome to keep my money and I will not order from your company ever again. read more

Only vehicle to order, & they still messed up my order. Did not not check my order only gave me half my bag. When asked where the rest of my food was, they then grabbed the other bag . Still missing part of my order after asking. Had to go through the drive through again by now there is three cars , my food cold, having to wait for a mistake made by employees not slowing down & doing a simple task of checking for completed orders. When it came to ordering coffee they didn't ask me for any cream or sugar handed to me at the window. Great not only are they incompetent but they can't run drive through window, if it wasn't rushed through I would've gotten everything the first time. Disappointed read more

I sat in the drive through for 5 minutes and no one said anything. There was people in side and no cones or other indications that the drive through was closed. read more

My husband and I went to Wendy's today and we wanted to get chili because we had a craving for chili. We parked and headed towards the door finding out it was locked because there was a paper taped to the door that said the lobby closed was short-staffed. So we got back in the car and pulled into the drive-in line. It took at least 30 minutes just to get to the call box to order while waiting we saw 4 staff members pushing the food cart with 3 small boxes to a staff member's car. So who was working the store? Then when we got to the window I saw someone open the door and went into order. There was no paper taped on the door saying the lobby was closed. I asked about this and she kind of ignored me. I read all the reviews and the corporate office hasn't fixed the problem. read more

Slowest drive through ever!! The line is always long and they don't have enough staff. Waited over half an hour in line just for them to tell me they are only taking cash. Maybe putting up a sign so people don't waste their time would be a good idea. I'll be avoiding this wendys location for good. Their service sucks! read more

Got a chicken sandwich meal yesterday because I haven't had fast food a lot recently and wanted to get a quick lunch. Fries were really old and burnt. They were shorter fries like they had been the leftovers of the good fries. It sucks right now for everyone but that's no reason to hand out crappy food. You can kill someone. I actually am sick today because of the food they gave me. Avoid. read more

OMG...the worst experience ever. When it comes to fast food, the bar is low but this location is by far the worst I've ever been to. One cashier open at the peak lunch hour on a weekend. The gal working the counter was nice and at least got our order right but what the eff were the other 5 people working the drive through doing? How hard would it have been to open a second register? Do yourself a favor and skip this location for your Wendy's fix. read more

If I could go lower on rating I would. Customer service is non existent. The dipshit employees are more focused on the mobile orders than the customers standing in line. I got fed up and left after waiting for OVER 15 mins. I was the second person in line...unacceptable by all means. I've had issues before with the drive thru not acknowledging I was there ready to order. The employee claimed it was on a weight sensor and my truck must be too heavy...is a Dodge Ram 3500. I would not recommend this location to anyone. read more

We have been waiting in line for 40 minutes. The inside of the Wendy's is completely closed so there's absolutely no reason for us to be waiting this long. read more

Just ordered at this location. Missing an item from our bag, went back through drivethru and noticed my pub fries were ice cold...shredded cheese not melted, pub cheese cold, even the fries were cold! Got our missing item and they said they would remake my pub fries and asked us to pull forward and wait. Almost 15mins go by with only 2 cars coming through the drivethru. I just left. I get the short staffed stuff, im in the service industry as well, but dont serve cold food or make people wait more than once. read more

The night crew here has taken 25 minutes starting at reception to process and prepare our order in the drive through line. I wish I would've know how long it was going to take after ordering, I'm not the type to waste food but extremely aggravating waiting that long and still paying full price. read more

Keep up the great work everyone! Solo is the man! He goes above and beyond for the customers and if something is wrong, he make sure it is right before you leave. Food is always fresh and delicious. read more

This Wendy's isn't one my favorites, due to its location but have been here several times- the side roads you have to be careful since lot of potholes that will suck your car into a black hole lol The service at this location, is a little slower then other Wendy's, but the food seems to be just as good and fresh, I would have to say out of the major chains Wendys and Arbys are the best in their categories I really love the freshness of the burgers, and the meat, the Chicken Nuggets I have to say are the best out of Wendys, McDonalds and Burger King, read more

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Staff is very rude and the manager was terribly unprofessional. Had my daughter waiting 20+ minutes for her food with no explanation of why it was taking so long. When I called to find out what the hold up was the manager got an attitude and hung up the phone. I don't trust this place, especially the manager. She's just as rude and immature as the kids working there. read more

I went to this store got my food and they had the nerve to tell me that this half sized bag of fries is all it comes wit u would think some dropped in the bag buh nope not a single one waste of money!! read more

Wendy's - French Fries - Fast Food Near Me - Puyallup, Washington

Awful customer service. As soon as there was more than two orders in lobby they would put people on hold. Food was pretty much cold. And they made my burger with two bottom buns. I mean bread is bread but improve your presentation a little. Lots of workers just standing around too. read more

Wendy's - Fast Food Near Me - Puyallup, Washington

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Came here for a late night meal. The staff was friendly and service was fast. The only thing I had to complain about was my chicken sandwich, could have been cooked longer to be a "crispy " Sandwich. Otherwise wasn't that bad, fries were good and so was the frosty. read more

Ordered an Apple Pecan Chicken Salad w/extra blue cheese. I got this... No chicken, No pecan's and a sprinkle of blue cheese. Pretty bummed out. Took it all the way home and can't go back. read more

Wendy's - Ordered an Apple Pecan Chicken Salad w/extra blue cheese... - Fast Food Near Me - Puyallup, Washington

Worst wendys ever there bathrooms where discussing and when I told the manager he gave the worker an option to clean it and gave a rude face to me when I complained read more