This is my local Wendy's, I frequent this often. Shame on Wendy's for not hiring more people and paying their current staff for doing double the work. Shame on the managers for not being more proactive in supporting these employees and hiring someone. They desperately need help. and you have your current employees working to the bone here. I sat behind a car for 25 minutes and a crying newborn. As a mom that breaks my heart and shouldnt happen. Yall have had 2 employees working at a time for weeks now. shame. on. you. read more

I waited in the drive thru for over 20 minutes for ONE frosty, there was only one person working there. Get your shit together Wendy's.

If I could give a 0 star I would. This location is absolutely HORRIBLE. To start there were 2 employees in the entire store working. I waiting 25 minutes until given my food and I was told it was because they were waiting for the cheese for my loaded fries to melt, but my loaded fries were cold. And it looked like my cheese was straight out of the fridge. read more

QUAKERTOWN LOCATION! DISCUSTING!!! You pay a decent amount of money and get crap. Our sandwiches had a gallon of mayo on each of them, making them soggy as a swamp, absolutely disgusting!!! We ended up throwing out the sandwiches, , they were so soggy from all the mayo, the tomatoes were disintegrated.. It was the most disgusting meal from a fast food place, think it be a little more quality than McDonald's. I don't usually get fast food, maybe once every few months, and I will not be going back to this shithole ever again. What a waste of money. Never again.what a rip off!! read more

We went to Wendy's #00011858 for lunch today, we were very disappointed with the service. Also I ordered the Single Big Bacon Classic Meal. It was OK but not what I would classify as "Big." My wife ordered the Taco Salad. She was told that it comes with sour cream, salsa, chips & chili. We didn't eat in your store because I had a problem with one of your employees who was very rude. We took food and went home to eat. When my wife told her salad out of the bag, everything was there except the chili. Our order was small and your employees managed to get it wrong. We will not be visiting your location again. The only positive I found in your store was that the Men's Room was clean. read more

So disgusting and incompetent. Ordered 2 single burgers, 1 nugget, 3 fries. Got 3 nuggets, 1 double, 1 single, and 3 fries. Double is so disgusting it got thrown out. App has no chat that works, message doesn't work, restaurant doesn't answer... So gross. And it's supposed to be NEW! read more

Wendy's - A disgusting double that I didn't order. This is the WORST Wendy's anywhere. So f'n gross and incompetent - Burgers Near Me - Quakertown, Pennsylvania

Had to wait almost 20 mins for just a few items. Not very busy, several staff. Hoped the new building would improve service. Waited another 10 mins for frosties. Prices are higher too and on par with chick fil a. No reason to go here when chick fil a is a million times better service and same price. read more

I went to the Quakertown Wendys and just wanted a classic meal with nuggets,fries, and a vanilla frosty. The sign in drive through say that they have a vanilla frosty, but they do not! I just wanted some fries and a small vanilla frosty to dip my fries; in I always have. And had to wait about 5 minutes just to order. Checked to see if our order was correct, and the fries were not even warm! Very disappointed, I rarely ever even go to Wendys. Now I will not be going to the Quakertown one anymore! If I could I would give 1/2 of a star but that's not possible. Definitely would be happier if the food was not leftovers from today and not cold. read more

Love how the one dude who wrote they weren't trying to be rude about the frosty key tags. I've been a worker for wendys since 2013. The key tags have a description on the back and if you had read it, you would have realized that it has always been a thing that you get a free frosty with purchase. It has been that way for 10 + years. Just employees don't care to check them. The key tags themselves are for the dave thomas foundation for adoption. You buy the key tag and the proceeds go to that foundation. Everytime you use it to get a free frosty, the proceeds go to the foundation. The whole point of the key tag is it is a donation. read more

I'm not trying to be rude, but they put this frosty keys out that you can get Frosty's for a year for free so I go and buy these keys for my kids and now they're changing the rules. now that you have to buy some thing on the menu and to get a frosty for free. What's the point of the keys? I just waste my money. read more

Extremely slow service 22+ minutes from reaching the speaker to getting my cold food including 7 minutes to get waited on. They were out of hot sauce for the chilli Their excuse "we are short handed" with no apology. The order was wrong, they forgot the fry's. In the past 2 years most of the fast food places in Quakertown have been rebuilt or renovated each time one reopened the service has gotten worse. Bottom line, Quakertown Wendys is one of the worst fast food restaurants in the area. read more

Went there couple weeks ago, order some fries and burgers, service is absolutely terrible, the worker doing cashier absolutely terrible, very rude to my father, she had a bad attitude around other people and her workers. Place absolutely a hot mess. Would Give it 0 but 1 star IG. Would not recommend eating here... read more

We went to wendys the other day,we got 3 biggie bags,very disappointed. I know it was 5.00 meal deal but not worth it.first they put all 3 biggie bag orders all crammed into 1 bag.frys were cold ,not even a full fry.nuggets were over cooked and cold.burger was ok.ive only went there 2 times, once at night, too much drama going on in there.mgmt had no control over their employees.,fighting with customers with nasty language.i got my food and left.but they need to care more about what they are selling to the public..I love wendys.i have traveled and always hit a wendys but ,I don't think anymore I will,if improvements aren't done.you get good business but not the right ones that care enough to enjoy their jobs. read more

Just came through the drive through and the woman talking was so nice! I was surprised that the curly haired gentleman that handed my food out was also so kind. Great service at a late time! read more

The worst fast food restaurant I've ever visited in my entire life. I went three times and each time the drive thru wait took about 1/2 an hour. Arriving at the window two of those times employees were fighting and screaming at each other including the manager. And every time I was asked to pull over and park and wait for my food for a longer period of time and had items missing everytime but didn't bother getting back in line to fix it because I knew it would be another 40 minute wait. read more

I guess I can't go here anymore. This is the third time I asked for a burger with no bun, and ended up with a burger and no everything. Me: "Please, sir; I just want the bun omitted. I want the ketchup and everything else that comes with the burger. You guys keep giving me a dry burger. This is the third time. Just no bun, okay? And can I please have a fork, so I can eat it?" Wendy's: "F*** you." read more

First and last time here! Went late night after a late night at a local business where we weren't able to eat. Stopped here hoping for a nice late night meal/snack. Horrible. Everything was cold. Fries over cooked and cold. Chicken sandwiches cold and tasted like they had sat all day. One person working in the whole restaurant. Best to close up shop if you're short on workers instead of resorting to serving crap to customers and have to charge them for it. Not at all what we expected from Wendy's!!! read more

This Wendy gets the job done for the most part. Whenever I go here for lunch, fries are hot and the food comes out warm. I can't complain about that on most occasions. The place does feel run down though. The bathroom is usually dirty and outdated. The dining area needs a face-lift. They got rid of the line forming partitions so a strange looking line forms by the cashier. With all the available options on Rt. 309, they need to step up to keep up. read more

Absolutely awful service. They Left me waiting at drive thru by myself for 15mins. Nobody else in line. Definitely will never go back to this location again. read more

Slowest service ever. Inattentive to people in line. Could've gone to a restaurant and had a meal at this rate. Had to wait 5 minutes to order my food and fifteen minutes for my food to come out. Not good read more

This place had the rudest employee I've ever come across.I was in the drive through behind an elderly person.The employee shouted at the customer that she couldn't hear him.I could hear the man and I was in the car behind him.The employee then berated the customer and started talking very condescending and in a sing song voice over and over.When I got to the window I took note that her name was Amy.When I said Hi,how are you as I was paying she ignored me.I then thanked her when she handed me my change and crickets.I'll stick with Chic-fil-A,the customer service is soooo much better.By the way Amy,if we're lucky,we all get old some day-and Karma's a b*tch. read more

New building and new location! Unfortunately the same pathetic staff working there. What a shame.

Stopped in yesterday for lunch on my way to take my daughter back to school. Love their burgers but decided to try the chicken sandwich special with the jalapeño cheese fries. Both were awful!! Chicken was mostly gristle and difficult to even bite through, flavor was bland and very unremarkable. The fries were cold, limp and soaked in a lukewarm "cheese" sauce. I ended up tossing out most of both the sandwich and the fries. Very disappointing all around. Didn't bother speaking to employees as they were too busy horsing around out back and playing grab ass. If you are on 309 in Qtown find another place to eat. read more

This place never gets an order right. I went tonight and ordered spicy nuggets, they gave me regilar, forgot to include the dipping sauces and the fries were cold. This happens all the time and the employees are miserable as well as dim-witted. Oh yea, they are slow as hell too! It's literally the triple crown of shitty service! Congrats! read more

Between the slow drive thru service, mixed up order, no sauce with chicken nuggets and hair in my burger.. I see no redeeming values in this Wendy's. read more

They seem to not use any sort of food rotation. I can got to the Souderton Wendy's and get fresh food. Not in Quakertown where I live. They are also out of major items everytime. You wait in a long line during covid-19 and you get to the window only to find that they have no salads, chilli and other items. This is not a one time thing this has been consistent. read more

This is the second time I have been at this Wendy's and both time I got fries that was cold. You know you can't complain because you can't see the back so I did not send them back. The burgers are good but I got bacon on my and seemed like I got bacon bits on it not full strips. I will not be back at this one anymore. read more

We stopped going to this particular store for a few years, even though we live in Quakertown and we generally like Wendy's food. A few years back, we went in and observed that the staff had not a clue as to how "fast food" works. They would take an order, get the money, then go back and make the entire #1 order while Customers #2-10 just stood there like ornaments, then bring it up and hand order #1 to the customer. Took maybe 5 minutes. Per customer. THEN they would take the order of Customer #2, and repeat the process. They could MAYBE process the first dozen people inside of an hour. Not how it works in every other fast food place, where they run overlapping order-taking/food prep, so that by the time #1 gets his order, the next 5-10 people have ordered and paid. So we left and didn't go back for a few years, figuring they just had a bad batch of employees, or a manager who only recently arrived on Earth. Fast forward to this week. We felt daring, so we skipped the McDonald's across the street, the Burger King just past the McDonalds, the 5 pizza places in Quakertown, and all the other places that sell ready-to-eat food. We went back to Wendy's. We ordered 9 burgers, paid, got some change and were told to "wait by the trash can, your order will be right up". Pulled forward, counted our change, which was $4.83 from a $20 bill for a $14.17 order. Since machines do the math for clerks these days, this was inexplicable unless it was just theft. After 5 minutes of waiting with no food "right away", I went inside. They didn't dispute the shortage, the guy I assume is the manager got me the extra $1, and a promise that my burgers were almost ready. I went back to wait outside by the trash can. ANOTHER 5 minutes go by. I went back inside. The clerk asked what I was waiting for, I told him, they all shouted messages around (there was literally nobody else inside the restaurant, no other customers at dinner time, which I now understand). Some guy said "it's sitting in the bag". Yep. All 9 cold burgers were just sitting there with nobody at all paying attention. Didn't get a receipt, either. Look, we got home and microwaved the burgers and they are tasty, but I don't expect this level of abysmal performance on a main highway with at least a dozen other restaurants within sight of the intersection. I also have to question their dedication to proper food storage and hand-washing if they act like drunken weasels in the visible areas of service. And the lack of any receipt is a red flag in several ways. read more

This was my first and last visit to this Wendy's. My baked potato wasn't cooked through, there was not only a hair in my chili but one in my daughters fries as well read more

This particular Wendy's holds a place in my heart as the site of many high-school meals with friends late into the night. The food is very consistent and very Wendy's -- always a safe bet. Probably the best fast food in town, and that's saying something, as Quakertown held the world record for most fast food in the smallest radius for a few years a while back. read more

If I can give this a 0 I would. Drive through took about 30 mins. Only about 6 cars. People were leaving seems like the employees were just standing around. By far the worst Wendy's around. read more

Mans forgot my ten piece, got the ten piece, turns out there was only eight. Got a 4 for 4, only three nuggets. Every order I've ever gotten from here has been messed up one way or another. read more

Very slow. Ordered a large chili, doesn't even taste like the other Wendy locations chili, and it wasn't even half way filled. Seems like they have a bunch of lazy teenagers working here. read more

Just gross. I ordered the spicy chicken sandwich meal which cost $9. The soda machine was not working so I replaced the drink with a frosty which I was happy to do. I was the only customer (about 9:30 PM in the drive thru) and the service was slow. My fries were cold and stale so I returned to get fresh ones. In the end I couldn't even finish the fries or sandwich because the fresh fries had an overall oily taste like lame diner style fries. The chicken was luke warm and dry. Overall the food tasted gross, like really bad knock off fast food and in no way worth the price I paid. I will not be returning ever again. read more

This is probably the worst Wendy's. Every single time we order from there, they find a way to mess up several items. Whenever we go here, I have to make sure I'm given a receipt so that way, when I inevitably go back inside to get the rest of my order I can prove what I ordered. read more

Always slow. It's like no one works here. Has cars waiting in drive thru for so long. Forget things in orders and sometimes doesn't understand what you are saying. And no I don't have an accent. And they run out of items. read more

This is by far the grossest Wendy's I've ever been to in my life. There was hair from the lady's beard who was taking my order in my food multiple times. I thought the frosty guy was gonna harm me after he stared me down because he made my frosty wrong. When your afraid to wash your hands in the bathroom what else do I need to say. STAY AWAY FROM THIS PLACE!!!! read more

Gross food. Rude employees. Better off going across to McDonald's and wait in the long drive thru lines. At least you will get fresh food. Waste of money going to this place! read more

the guy working the drive thru was literally farting through the mic. it was so hard to understand what he was saying, so much that he got my whole order wrong. i ordered spicy nuggets and got regular nuggets that tasted like they had just been boiled in mop water. read more

This is the worst fast food restaurant in town! Yesterday I went back there for the first time in a year as my son was begging for a burger from there....I ordered a burger as well in hopes it would be better than the chicken I had over a year ago with a piece of plastic imbedded in it that a broke a tooth on.....while my sons double stack was ok my burger had burnt bacon on it....I mean it was literally black...it was so foul it ruined the taste of the burger even after I pulled it all off.... I think this is our last visit to this place as the food is clearly improperly cooked and no matter what you say and how they respond it never gets any better. read more